酒店回复: Dear Katherine,Thank you so much for the feedback. We are sincerely sorry to hear that you didn't have a good time with us during your recent visit. Please accept our apologies for any noise concerns during your time with us, and we understand your frustration. We always want our guests to have the best experience possible, so we will be sure to discuss your concerns internally and make any improvements where necessary. For any billing inquiries, we encourage you to reach out to the third-party site that you booked with, as they will be the best ones to assist you. We hope you will consider giving us another chance soon.
3.0分
其他
原文
翻译提供方:Google
房间里的冰箱很吵,早上每小时都会吵醒我。
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酒店回复: Dear Guest, We have replaced all of the refrigerator's in the rooms since you stayed with us. We were scheduled for replacement and just hadn't happened when you stayed with us. Thank you for staying with us and hope to you see again.
5.0分
其他
原文
翻译提供方:Google
性价比高,早餐服务好,
这是前往奥林匹克国家公园旅行的完美基地和舒适的休息场所。
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酒店回复: Thank you for leaving us a review, we greatly appreciate hearing feedback from our guests and hope to see you and your family again soon.
5.0分
情侣出游
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The next time we’re in Sequim (and the time after that, etc.) this is where we’ll stay!
Staff very friendly, helpful, & on the ball; accommodations were most suitable; breakfast was perfect for us; snacks 24/7 were great.
Red Lion Inn Sequim: Our new home away from home!
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酒店回复: Thank you, Matt! Your kind words mean the world to us. We’re delighted to hear our team made you feel welcome and that the accommodations, breakfast, and 24/7 snacks suited you so well.It’s our goal to create a reliable, comfortable place for guests to relax while visiting Sequim, and knowing we’ve become your “home away from home” is the highest compliment we can receive.We look forward to welcoming you back on your next visit and will be ready to make each stay warm, effortless, and memorable.
5.0分
家庭亲子
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The breakfast was satisfactory for an American version of Breakfast Included. I loved all the packaged goodies and soft ice cream offered the guests. I have never seen that before.
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酒店回复: Thank you so much for your thoughtful review! We're glad to hear the breakfast hit the mark for an American-style offering, and it's wonderful that the packaged treats and soft ice cream stood out to you—that's one of our favorite little surprises for guests too. We love adding unique touches that make your stay memorable. Looking forward to welcoming you back for more sweet moments!
4.0分
情侣出游
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We were surprise that there were no elevators. Yet the staff were helpful taking our luggage upstairs. The hotel room views were fantastic.
The Lion Hotel had the “best FREE hot breakfast” anywhere and I mean anywhere in the USA since we travel occasionally.
The outside patio with its beautiful landscape makes it comfortable to rest.
The pool was clean and so were the breakfast dining table next door.
We will stay there again.
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酒店回复: Thank you so much for your thoughtful review! We're delighted to hear that our team was able to assist with your luggage and help make your stay comfortable despite the surprise about the lack of elevators. It’s wonderful to know you enjoyed the fantastic room views, our beautifully landscaped patio, and the clean, inviting pool area. Your praise for our complimentary hot breakfast truly made our day—what an honor to be called the best in the USA! We’re thrilled that you plan to stay with us again, and we look forward to welcoming you back for another relaxing visit.
4.0分
其他
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Our room was clean & comfortable & the staff was welcoming. The grounds were beautiful, covered with gorgeous flowers, tables with red umbrellas, absolutely beautiful!!! Breakfast was included which had lots & lots of snack foods, cupcakes, packaged pastry, eggs, yogurt, etc. They also had help yourself to snacks when we arrived, chips, Frito’s, bottled water, juice boxes & candy! Lots & lots of extras! We stayed one night on our way to the national parks.
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酒店回复: Thank you so much for your thoughtful review! We're delighted to hear that your room was clean and comfortable and that our team made you feel welcome—it's always our goal to create a relaxing and friendly environment for our guests.We're especially glad you enjoyed the beauty of our grounds! The flowers and red umbrellas are some of our favorite touches, and it's wonderful to know they added to your experience. It sounds like you made the most of our breakfast and snack offerings too—those little extras are our way of saying thanks for choosing us.We're honored to have been a stop on your journey to the national parks and hope the rest of your adventure was just as memorable. If your travels bring you back this way, we'd love to welcome you again!
5.0分
家庭亲子
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Someone really cares about this place and it shows in the little details. Flowers EVERYWHERE made for such a pleasant entry. Ample selection of food at breakfast and free snacks made the little one squeal with delight. This older, but well maintained and staffed location is a diamond in the rough. Will defiantly stay here again of I'm in the area.
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酒店回复: Hi David,Thank you so much for your kind words! We're thrilled to hear that the little details—especially the flowers and breakfast spread—made your stay so enjoyable. It means a lot to us that you noticed the care we put into creating a welcoming atmosphere. We're especially glad the snacks brought joy to your little one—that made us smile!Your description of our location as a “diamond in the rough” truly touched us. We may be older, but we take pride in keeping everything well-maintained and staffed with people who genuinely care.We’d be honored to welcome you back anytime you’re in the area. Until then, safe travels and warm wishes from all of us!
5.0分
情侣出游
The staff was very helpful and quick, the room and amenities were excellent, The food was plentiful including snacks post-breakfast. A great place to stay.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff helpful and quick to assist. It’s great to know the room and amenities met your expectations, and that the food and snacks added to your experience. We truly appreciate your feedback and hope to welcome you back again soon!
酒店比较老,早饭也比较差,要手工自己做华夫饼,酒店自己提供的早餐都很廉价也不好吃,比如炒鸡蛋,很干很老,燕麦粥比较干,其他的基本上就是超市卖的包装食品了。无奈赶上了美国 7-4 国庆节,住了 2 晚,花费将近 6000 人民币。美国国庆节和中国过年似的,晚上放烟花放到半夜。
我们订的房间(204)就在大堂楼上。上床后,我们发现大堂入口的门每次打开都会发出很大的噪音,大概每隔一两分钟就响一次。噪音大到让我们几乎整晚都睡不着。我早上投诉了。他们给了我们一张Dairy Queen的礼品卡,作为补偿。经理或老板应该赔偿我们一晚上的损失。结果什么也没发生。我们花了240美元买了一杯奶昔,却没能好好睡一觉。
这不是最后一间空房。我们入住的时间很早,房间几乎空无一人。这种服务简直无可厚非。
房间里的冰箱很吵,早上每小时都会吵醒我。
性价比高,早餐服务好,
这是前往奥林匹克国家公园旅行的完美基地和舒适的休息场所。
The next time we’re in Sequim (and the time after that, etc.) this is where we’ll stay!
Staff very friendly, helpful, & on the ball; accommodations were most suitable; breakfast was perfect for us; snacks 24/7 were great.
Red Lion Inn Sequim: Our new home away from home!
The breakfast was satisfactory for an American version of Breakfast Included. I loved all the packaged goodies and soft ice cream offered the guests. I have never seen that before.
We were surprise that there were no elevators. Yet the staff were helpful taking our luggage upstairs. The hotel room views were fantastic.
The Lion Hotel had the “best FREE hot breakfast” anywhere and I mean anywhere in the USA since we travel occasionally.
The outside patio with its beautiful landscape makes it comfortable to rest.
The pool was clean and so were the breakfast dining table next door.
We will stay there again.
Our room was clean & comfortable & the staff was welcoming. The grounds were beautiful, covered with gorgeous flowers, tables with red umbrellas, absolutely beautiful!!! Breakfast was included which had lots & lots of snack foods, cupcakes, packaged pastry, eggs, yogurt, etc. They also had help yourself to snacks when we arrived, chips, Frito’s, bottled water, juice boxes & candy! Lots & lots of extras! We stayed one night on our way to the national parks.
Someone really cares about this place and it shows in the little details. Flowers EVERYWHERE made for such a pleasant entry. Ample selection of food at breakfast and free snacks made the little one squeal with delight. This older, but well maintained and staffed location is a diamond in the rough. Will defiantly stay here again of I'm in the area.
The staff was very helpful and quick, the room and amenities were excellent, The food was plentiful including snacks post-breakfast. A great place to stay.