The desk person was very nice and professional. The hotel almost had an extended stay feel.
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酒店回复: Hello Janet,Thank you for sharing your experience. We’re glad to hear that our staff's professionalism made a positive impression during your stay. Our hotel aims to provide a comfortable and welcoming atmosphere, and we appreciate your feedback. We hope you'll consider staying with us again in the future to enjoy more of what we have to offer.
5.0分
其他
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Great rooms very clean and fresh beds very comfy. Rooms just been refurbished by the looks of it my only issue was the air con wasn't working right and they had a noisy dehumidifier in the room and the room smelled a bit fishy when opening the door but once inside you got used to it otherwise spotless. Plenty parking also and a great Ruby Tuesday on the edge of the property.
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酒店回复: Hello Pamela,Thank you for your feedback on your recent stay. We're glad to hear you enjoyed the cleanliness and comfort of our rooms, as well as the convenience of our location. Your comments regarding the air conditioning and dehumidifier will be shared with our maintenance team for their review. We appreciate your insights and hope to welcome you back in the future for an even better experience.
1.0分
其他
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Desk person was professional and very nice. She called the room after we checked in to see if everything was okay. We asked for an extra blanket and she ran it over to our room. Between the air conditioner unit and the dehumidifier, there was more than white noise all night and I didn’t get much sleep. In addition, the shades did not keep the outside lights from shining in so to me it wasn’t very dark. The floor was dirty as I spilled water and used a towel to mop it up. There was a dead fly on the floor and I killed two cockroaches in the bathroom the next morning. I reported this at checkout but the gentleman didn’t show concern. The women at the free breakfast area was friendly and helpful.
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酒店回复: Hello Amy,Thank you for sharing your feedback. We’re pleased to hear that our staff provided you with friendly service during your stay. However, we regret to learn about the concerns with noise, cleanliness, and the presence of pests. Your comments are valuable for helping us improve our guest experience in the future. We appreciate your insight regarding the breakfast staff, and we hope you will consider giving us another opportunity in the future to provide you with a more enjoyable stay.
华住酒店（BW）已经今非昔比了。房间里弥漫着一种奇怪、不寻常的气味。淋浴杆看起来像是有人在上面做了引体向上，中间严重下垂，导致所有浴帘挂钩都滑到了中间。浴室里到处都是水。浴室门关不上，需要修整。房间是干净的。电视很好。这大概就是普通的二三星级汽车旅馆水平吧。
环境一般般吧。 这酒店要走楼梯大件行李不建议入住。 不过离商超吃饭很近。 交通还算方便。
主干道很吵！停车场需要重新铺设路面！我预订的是105号无障碍客房。当我开车到时，发现有人把车停在了房间的停车位上。后来我才知道，原来是物业经理把车停在了他的车位上！我看到有人从办公室出来，上了车，然后开车走了。除此之外，房间很不错。
酒店内发生过火灾，看起来像是电路故障。似乎很多人挤在一个房间里。我们晚饭后就离开了，大约在入住两小时后。我们觉得酒店不干净也不安全。房间和浴缸里的水都有一股难闻的气味。
整体来说很干净，尤其是床铺。房间布置得不错。但是浴室和洗手池区域可以更好一些。不知道我们住的房间是否已经装修完毕。洗手池有裂缝，而且没有热水。适合快速过夜休息。
房间很干净，床也很舒服。但是没有晾衣服的地方。早餐是典型的酒店餐食，餐厅也很干净。我们会再次入住。附近步行范围内就有一家餐厅，不是那种快餐店。
房间有异味，我们不得不向前台要了空气清新剂。地板很脏。
除此之外，我们对这次住宿很满意。早餐不错。
The desk person was very nice and professional. The hotel almost had an extended stay feel.
Great rooms very clean and fresh beds very comfy. Rooms just been refurbished by the looks of it my only issue was the air con wasn't working right and they had a noisy dehumidifier in the room and the room smelled a bit fishy when opening the door but once inside you got used to it otherwise spotless. Plenty parking also and a great Ruby Tuesday on the edge of the property.
Desk person was professional and very nice. She called the room after we checked in to see if everything was okay. We asked for an extra blanket and she ran it over to our room. Between the air conditioner unit and the dehumidifier, there was more than white noise all night and I didn’t get much sleep. In addition, the shades did not keep the outside lights from shining in so to me it wasn’t very dark. The floor was dirty as I spilled water and used a towel to mop it up. There was a dead fly on the floor and I killed two cockroaches in the bathroom the next morning. I reported this at checkout but the gentleman didn’t show concern. The women at the free breakfast area was friendly and helpful.