酒店回复: Hello William,Agradecemos sus amables palabras sobre nuestro servicio y las instalaciones. Nos alegra saber que disfrutó de su experiencia en nuestro hotel. ¡Esperamos darle la bienvenida de nuevo en el futuro!
1.0分
家庭亲子
原文
翻译提供方：Google
房间很脏，好像没有打扫过，床边扔着不知道是谁的衣服，但我们来的太累了，只睡了4个小时就离开了。
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酒店回复: Hello Ariadna P,We are sorry to hear about your experience. We encourage our guests to contact us immediately with any concerns so we can address them promptly and ensure a pleasant stay for all. Please reach out to our management team to discuss this matter further.
5.0分
其他
原文
翻译提供方：Google
很简单但是很干净
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酒店回复: Hello Petra,Nos alegra saber que encontraste nuestras instalaciones limpias durante tu estancia. ¡Esperamos verte de nuevo en el futuro!
1.0分
商务出差
原文
翻译提供方：Google
我不喜欢非常糟糕的服务
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酒店回复: Hello Irma, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.
5.0分
其他
不錯
1.0分
其他
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The staff was friendly and had great customer service, but the facility was absolutely filthy and disgusting. Mold everywhere, general filth, and horrible state of repair.
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酒店回复: Hello Austin, Thank you for your feedback. We appreciate your kind words about our staff's friendliness and customer service. We take cleanliness and maintenance seriously and will ensure your comments are shared with the appropriate team for review. Guest experiences are important to us, and we strive to improve continually. Thank you for bringing this to our attention.
1.0分
其他
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Staff was nice. But room was old. My chips, smudges, and dingy. Was worried about bed bugs and didn’t want to sleep in the bed. Room smelled bad. Left after calling to find another hotel. They may have charged me but couldn’t stay there.
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酒店回复: Hello Anthony,Thank you for your feedback. It's great to hear that our staff provided you with nice service. We take guest concerns seriously and appreciate your input regarding the condition of your room. Your comments will be shared with the appropriate team to ensure continuous improvement. We understand that a comfortable environment is crucial for an enjoyable stay, and we hope you'll consider giving us another chance in the future.
1.0分
其他
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The place was full with beg bugs. I was bitten so many times at least more then 12 times. Worst place to stay. I had no choice since i was coming from san diego
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酒店回复: Hello Francisco,We're sorry to hear about your experience during your stay. We take cleanliness and guest comfort seriously, and feedback like yours is valuable for our continuous improvement. Please rest assured that your concerns will be forwarded to the management team for their review. Thank you for sharing, and we appreciate your understanding.
很好的一家人
很安静
非常好的体验
从您抵达的那一刻起，您就会受到非常友好和礼貌的关注。
总的来说，这个地方布置得很好而且干净。
这是一次很好的体验
房间很脏，好像没有打扫过，床边扔着不知道是谁的衣服，但我们来的太累了，只睡了4个小时就离开了。
很简单但是很干净
我不喜欢非常糟糕的服务
不錯
The staff was friendly and had great customer service, but the facility was absolutely filthy and disgusting. Mold everywhere, general filth, and horrible state of repair.
Staff was nice. But room was old. My chips, smudges, and dingy. Was worried about bed bugs and didn’t want to sleep in the bed. Room smelled bad. Left after calling to find another hotel. They may have charged me but couldn’t stay there.
The place was full with beg bugs. I was bitten so many times at least more then 12 times. Worst place to stay. I had no choice since i was coming from san diego