酒店回复: Hello Elis,Lamentamos la falta de información, pero actualmente no ofrecemos parqueo para trailers en nuestras instalaciones. Le recomendamos que se comunique con nuestro equipo de reservas para obtener información sobre opciones alternativas. ¡Esperamos darle la bienvenida de nuevo en el futuro!
1.0分
商务出差
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Poor service
Front desk worker (Ricky) was lazy. Didnt restock anything for breakfast or clean, just sat around on his phone. He was not pleasant when we checked in. The bathrooms were in bad shape. Bed was comfy enough.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your comments about the comfort of the bed, and we take all guest concerns seriously, especially those related to our staff and facility upkeep. Your insights will help us in our ongoing efforts to improve our services and maintain a positive guest experience. We hope to have the opportunity to welcome you back in the future under better circumstances.
1.0分
家庭亲子
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Shocked that this property passed inspection. Grout black, caulking dark brown from dirt & mold. Sink faucets leaked and were crusty with rust. Homeless next door at the gas station. We didn't even stay for breakfast. If it wasn't 10:30 pm & we'd been driving 15 hours, we would have forfeited the money & found somewhere else. ******* needs to check the properties they offer!
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酒店回复: Hello connie, Thank you for sharing your experience. We take guest feedback seriously and appreciate you bringing these issues to our attention. Cleanliness and upkeep are important to us, and your comments will be forwarded to management for further review. We understand the stress of long travel and are sorry your stay did not meet your expectations. Your insights are valuable as we continue to improve our services and accommodations to ensure a more pleasant experience for future guests.
3.0分
其他
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Staff was nice. Bed was comfortable. Not much detail had been given to cleaning of the room or outside of the building. Room was in desperate need of paint.
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酒店回复: Hello john, Thank you for your feedback on your recent stay. We're glad to hear that you found our staff friendly and the bed comfortable. Your comments regarding the cleaning and maintenance of the room and building are appreciated, as they help us understand areas for improvement. We value your insights and will share them with our team to enhance future guest experiences. Thank you for taking the time to share your thoughts.
3.0分
其他
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Clean but in need of Repair
The check in was ok. The room was clean; however, it is only partially updated. The bed and storage were all new and comfortable, but the door trims to the bathroom, the outside door and baseboard were terrible dirty and unpainted in places. The electrical outlet by the sink was not in the wall making use questionable to unsafe.
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酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We appreciate your comments on the cleanliness and comfort of the room, as well as noting areas that need attention. Your concerns about the bathroom door trims and electrical outlet will be communicated to the appropriate teams for review. We value your insights as they help us enhance the experience for all our guests in the future. Thank you once again for taking the time to provide your observations.
1.0分
商务出差
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This was the filthiest place I have ever stayed they never cleaned my room or changed my sheets. I couldn't walk in bare feet the floor was so dirty. The damage to the room was so bad I took pictures. The bathroom was as bad as it gets. I bought cleaning supplies to clean the room and air freshener because the smell of cigarette smoke. The worst place I have ever stayed
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酒店回复: Hello gina, We appreciate you sharing your feedback with us. We take all guest concerns seriously and aim to provide a high standard of cleanliness. We recommend guests reach out to management directly for any assistance regarding their stay experience.
2.0分
其他
Barely acceptable
Not so good. Barely acceptable. Room not real clean. Very tired. Breakfast was terrible.
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酒店回复: Hello Todd, We appreciate you sharing your feedback with us. Our team values all guest comments as they help us continuously improve our services. We recommend reaching out to our management team directly to address your concerns fully.
5.0分
商务出差
Truck parking available. Lots of options for dining in walking distance
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酒店回复: Hello Murray, Thank you for highlighting the convenient truck parking and dining options nearby. We're glad to hear you appreciated the location during your stay. We aim to provide our guests with a variety of amenities and a comfortable experience. Your feedback is valuable, and we hope to welcome you back in the future for another enjoyable visit.
1.0分
家庭亲子
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for the price of room, not a good place----dirty, old furniture, lumpy bed, breakfast was a joke, not worth the $100.00 we paid Not up to standard you expect from Choice hotels!!
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酒店回复: Hello jason,We value your feedback and apologize for falling short of your expectations. Our team aims to provide a comfortable stay for all guests. We recommend reaching out to the hotel management directly to address your concerns. We appreciate your understanding and hope to welcome you back in the future.
5.0分
其他
Good choice
Clean and comfortable with plenty of dining choices in the area, also offers breakfast
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酒店回复: Hello debra,We are delighted to hear you found our hotel clean and comfortable, and enjoyed the dining options nearby. Should you have any more feedback to share or require assistance in the future, please feel free to reach out to us.
有拖车停车场
Poor service
Front desk worker (Ricky) was lazy. Didnt restock anything for breakfast or clean, just sat around on his phone. He was not pleasant when we checked in. The bathrooms were in bad shape. Bed was comfy enough.
Shocked that this property passed inspection. Grout black, caulking dark brown from dirt & mold. Sink faucets leaked and were crusty with rust. Homeless next door at the gas station. We didn't even stay for breakfast. If it wasn't 10:30 pm & we'd been driving 15 hours, we would have forfeited the money & found somewhere else. ******* needs to check the properties they offer!
Staff was nice. Bed was comfortable. Not much detail had been given to cleaning of the room or outside of the building. Room was in desperate need of paint.
Clean but in need of Repair
The check in was ok. The room was clean; however, it is only partially updated. The bed and storage were all new and comfortable, but the door trims to the bathroom, the outside door and baseboard were terrible dirty and unpainted in places. The electrical outlet by the sink was not in the wall making use questionable to unsafe.
This was the filthiest place I have ever stayed they never cleaned my room or changed my sheets. I couldn't walk in bare feet the floor was so dirty. The damage to the room was so bad I took pictures. The bathroom was as bad as it gets. I bought cleaning supplies to clean the room and air freshener because the smell of cigarette smoke. The worst place I have ever stayed
Barely acceptable
Not so good. Barely acceptable. Room not real clean. Very tired. Breakfast was terrible.
Truck parking available. Lots of options for dining in walking distance
for the price of room, not a good place----dirty, old furniture, lumpy bed, breakfast was a joke, not worth the $100.00 we paid Not up to standard you expect from Choice hotels!!
Good choice
Clean and comfortable with plenty of dining choices in the area, also offers breakfast