The staff was very friendly. The room was clean and had conveniences we appreciated (mini-fridge, especially).
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酒店回复: Thank you for staying with us and for sharing your feedback. We're glad to hear you found the room clean and appreciated the amenities, and it's great to know our staff made a positive impression. We hope to welcome you back again soon.
5.0分
其他
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The room was very clean and well maintained. The only personal preference I have about the room is that the toilet is lower than usual, but it obviously wasn't the end of the world. The two staff members we interacted with were both very friendly. Breakfast was your typical continental style. We didnt utilize the pool or hot tub, but it looked well maintained when we walked past. The area was quiet and there are lots of fast food options and a Walgreens right across the street. Overall a great property and I would definitely stay again if I'm in the area. :)
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your stay and that our team made a positive impression. It’s great to know you found the room clean and comfortable and appreciated the convenient location. We’ll take note of your comment about the toilet height as well. We appreciate your kind words and look forward to welcoming you back the next time you’re in the area.
4.0分
其他
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Conveniently located with a restaurant on same property. The free breakfast was good with fresh hot scrambled eggs & link sausages. Good variety of bread & muffins. The coffee was tasty & fresh. Staff were friendly & helpful too.
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酒店回复: Thank you so much for sharing your kind feedback! We're delighted to hear you enjoyed our convenient location, delicious breakfast options, and freshly brewed coffee. It’s wonderful to know our team made your stay pleasant with their friendly and helpful service. We truly appreciate your review and hope to welcome you back again soon!
5.0分
情侣出游
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There was a bit of a hickup upon arrival with a receiving a key to a room that was made up for a guest. The front desk was more than apologetic and was so kind and upgraded us to a suite. The pool and hot tub was great and evening was peaceful, comfortable and quiet. The included continental breakfast was devine and Jerry as a wonderful dining host with asking how everything was and offering to refill our coffee. We will definitely stay again.
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酒店回复: Thank you so much for sharing your experience with us! We’re sorry again for the initial mix-up with your room, but we’re delighted to hear our team was able to quickly make it right and that you enjoyed the suite upgrade. It’s wonderful to know you had a relaxing stay, enjoyed the pool and hot tub, and that Jerry made your breakfast experience so enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another peaceful and comfortable visit soon!
1.0分
商务出差
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Upon check-in, the front desk attendant was very rude from the get-go. She wasn’t sure if the room that I had was clean or not so she went to check. She came back, gave me the key. I went in the room and the beds were unmade, and you could see head prints of people that had slept in it the night before I went back to the front desk to let her know and she really didn’t care, but she did give me another room. The next day I spoke to management and they did not carre either. No apology was given at all. The assistant manager just stared at me as I was telling her the story. I asked her if she would like to see a video of the room and she did not want to see it. I was completely shocked and I will never be staying here ever again.
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酒店回复: We’re very sorry to hear about your recent experience and the disappointment you encountered during your stay. What you described is not the level of service or cleanliness we strive to provide, and we understand how frustrating this must have been. Please accept our sincere apologies for the issues you faced with your room and for the lack of empathy you felt from our staff. Your feedback has been shared with our management team to address this situation directly and ensure it does not happen again. We appreciate you bringing this to our attention and hope you might reconsider staying with us in the future so we can provide the positive experience you deserve.
4.0分
其他
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the lady in charge of breakfast was rude - all tables were dirty and she ignored us when we ask for a towel to clean it ourselves - if not for that unfortunate situation it would be 5 stars every category
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酒店回复: Thank you for sharing your feedback. I’m very sorry to hear about your experience at breakfast and that you were treated in a way that felt dismissive. That is not the standard we hold for our team, and I apologize that the tables were not ready for you and that your request wasn’t handled properly. We’ll be addressing this with our staff to ensure it doesn’t happen again. I truly appreciate you letting us know, and I hope you’ll give us another chance so we can provide you with the five-star experience you deserve.
5.0分
家庭亲子
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The staff at the hotel were really nice to us...especially Jeri in the breakfast room in the morning. She was helpful with bringing us coffee, clearing plates from our table, and offering to bring other breakfast items to us. She is a great employee, and told us how much Country Inn meant to her.
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酒店回复: Thank you for sharing this kind feedback. We’re so glad you enjoyed your stay and that Jeri helped make your mornings even better. She’ll be thrilled to hear your kind words, and we’ll be sure to recognize her for the wonderful service she provided. We appreciate you choosing us and hope to welcome you back again soon.
5.0分
情侣出游
Property is quaint out of the way but convenient to shooping and restaurants. Quiet and well run.
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酒店回复: Thank you for sharing your feedback. We're glad you enjoyed the quiet setting and convenient location, and that everything felt well run during your stay. We appreciate your kind words and hope to welcome you back again.
4.0分
情侣出游
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There was a musty smell throughout and the decor was very dated. That being said, staff was excellent! Location was convenient to everything we did. Despite the smell, we would stay there again
工作人员很粗鲁。酒店已翻新。
The staff was very friendly. The room was clean and had conveniences we appreciated (mini-fridge, especially).
The room was very clean and well maintained. The only personal preference I have about the room is that the toilet is lower than usual, but it obviously wasn't the end of the world. The two staff members we interacted with were both very friendly. Breakfast was your typical continental style. We didnt utilize the pool or hot tub, but it looked well maintained when we walked past. The area was quiet and there are lots of fast food options and a Walgreens right across the street. Overall a great property and I would definitely stay again if I'm in the area. :)
Conveniently located with a restaurant on same property. The free breakfast was good with fresh hot scrambled eggs & link sausages. Good variety of bread & muffins. The coffee was tasty & fresh. Staff were friendly & helpful too.
There was a bit of a hickup upon arrival with a receiving a key to a room that was made up for a guest. The front desk was more than apologetic and was so kind and upgraded us to a suite. The pool and hot tub was great and evening was peaceful, comfortable and quiet. The included continental breakfast was devine and Jerry as a wonderful dining host with asking how everything was and offering to refill our coffee. We will definitely stay again.
Upon check-in, the front desk attendant was very rude from the get-go. She wasn’t sure if the room that I had was clean or not so she went to check. She came back, gave me the key. I went in the room and the beds were unmade, and you could see head prints of people that had slept in it the night before I went back to the front desk to let her know and she really didn’t care, but she did give me another room. The next day I spoke to management and they did not carre either. No apology was given at all. The assistant manager just stared at me as I was telling her the story. I asked her if she would like to see a video of the room and she did not want to see it. I was completely shocked and I will never be staying here ever again.
the lady in charge of breakfast was rude - all tables were dirty and she ignored us when we ask for a towel to clean it ourselves - if not for that unfortunate situation it would be 5 stars every category
The staff at the hotel were really nice to us...especially Jeri in the breakfast room in the morning. She was helpful with bringing us coffee, clearing plates from our table, and offering to bring other breakfast items to us. She is a great employee, and told us how much Country Inn meant to her.
Property is quaint out of the way but convenient to shooping and restaurants. Quiet and well run.
There was a musty smell throughout and the decor was very dated. That being said, staff was excellent! Location was convenient to everything we did. Despite the smell, we would stay there again