酒店回复: Hello ANDRE,Agradecemos por compartilhar sua experiência conosco. Valorizamos o feedback sobre a limpeza e os horários do café da manhã, que são importantes para nós. Iremos revisar essas informações com a equipe para garantir uma comunicação mais clara no futuro. Sua opinião é fundamental para aprimorarmos nossos serviços e proporcionarmos uma melhor estadia aos nossos hóspedes.
3.0分
情侣出游
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It was okay. I booked this hotel based off of its shining reviews and was very underwhelmed when I finally got to see the property.
The outside leaves a lot to be desired. It’s a weird entry and exit, there’s not much room to pull up to the front door for check in.
Despite the no smoking signs, the elevator smells overwhelmingly like smoke. The carpet inside the elevator looks as if it’s never been cleaned.
Thankfully the room itself didn’t smell like smoke, but the decor could use a ✨MASSIVE✨ upgrade! It’s all dark brown and looks like it’s 40 years old. Dark carpet, dark curtains, dark bed skirting, dark furniture.
Also- the pillows. They were small square pillows- not proper bed pillows. We had the king room so I’d assume at least queen/standard size pillows. We literally had to go to the store to purchase pillows.
The breakfast, left a lot to be desired. The fruit was bruised, and there were hardly any breakfast options.
Also- had a super uncomfortable encounter on our second night there. As we approached the door and swiped inside, a man and a teenage boy approached from behind, trying to get into our room. The man never said he was maintenance or owner or anything, and kind of pushed inside and peeked around before my husband closed the door. We later saw them behind the check in desk, but that entire situation made us both very uncomfortable.
Wouldn’t recommend this hotel to anyone and will not return.
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酒店回复: Hello Amanda,Thank you for taking the time to share your feedback. We appreciate your insights regarding the entrance, elevator condition, and room decor. Your experience with the staff and breakfast options is noted, and we encourage you to reach out to management directly to discuss your concerns. Guest safety and comfort are priorities for us, and we regret that your stay did not meet expectations. We hope you find accommodations that better suit your needs in the future.
3.0分
情侣出游
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The shower leaked the whole time & every time someone came in back door it slammed!! No way to control it cause to heavy to try to stop it. Breakfast eggs was watery, and most things was cold!
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酒店回复: Hello Frances,Thank you for your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention, as guest experiences are important to us. We aim to provide a comfortable environment and quality dining options. Your comments will be shared with our team for their consideration. We hope you will consider staying with us again in the future for an improved experience.
5.0分
其他
The staff was excellent. We were permitted to store our e-bikes in our room for safekeeping. Everything else was good as well.
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酒店回复: Hello James,Thank you for your positive feedback! We're delighted to hear that our staff and the e-bike storage service met your expectations. It’s great to know that your overall experience was enjoyable. We appreciate your comments and hope to welcome you back for another pleasant stay in the future. Safe travels on your next adventure!
4.0分
家庭亲子
Value for the experience. The room was clean, the bed was comfortable and the hotel was righr near the highway. We plan to stay there again on our return trip.
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酒店回复: Hello Kenneth,Thank you for your feedback! We're delighted to hear that you enjoyed a comfortable stay and found our location convenient. It's wonderful to know that you plan to return on your next trip. We look forward to welcoming you back for another enjoyable experience.
4.0分
商务出差
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It's very convenient if you just need a place to crash. Reasonably priced and I felt safe. Just a little noisy on the first floor. Don't expect much for breakfast, the yogurt dispenser was off putting and some weird pancake conveyor belt was not worth trying to figure out. Rooms were comfortable and clean. Safe bet for a traveler in need.
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酒店回复: Hello John,Thank you for your feedback. We’re glad to hear that you found the location convenient and felt safe during your stay. We appreciate your comments regarding the breakfast options and the noise level, as they help us understand our guests’ experiences better. Your observations on the room comfort and cleanliness are also valued and will be shared with our team. We hope you had a pleasant trip overall and consider staying with us again in the future.
1.0分
家庭亲子
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Our room was dirty. It didn’t even look like they cleaned it. Literal pee stains in the tub and red substance on the walls and dirty walls and phones. If I could give a 0 I would
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酒店回复: Hello Joseph,Thank you for sharing your feedback. We take cleanliness very seriously, and it's disappointing to hear about your experience. Your comments have been noted and will be reviewed with the housekeeping team to ensure our standards are upheld. We truly appreciate your input as it helps us improve our services for future guests.
房间的布局设计整体还是很好的，桌子上面都有叉头可以工作。卫生情况还是比较好的。早餐也比较丰富，还有水果香蕉等。洗澡间的洗头发水和护发素都一应俱全，风筒也有。管理人员也相当勤奋，虽然一个人，但是地上干不干净，地毯干不干净，他都有观察到位。
酒店位置很好，离餐馆、商店和高速公路都很近。员工很友好。
酒店还是很干净整洁的！也提供早餐🥣！有弱，面包和水果！房间面积还是比较大的！适合商务出行或家庭旅行！
这家酒店真的只能算一般，卫生状况也需要改进。一开始他们告诉我早餐是6点，后来周五又改成7点，这让我耽误了不少时间。
It was okay. I booked this hotel based off of its shining reviews and was very underwhelmed when I finally got to see the property.
The outside leaves a lot to be desired. It’s a weird entry and exit, there’s not much room to pull up to the front door for check in.
Despite the no smoking signs, the elevator smells overwhelmingly like smoke. The carpet inside the elevator looks as if it’s never been cleaned.
Thankfully the room itself didn’t smell like smoke, but the decor could use a ✨MASSIVE✨ upgrade! It’s all dark brown and looks like it’s 40 years old. Dark carpet, dark curtains, dark bed skirting, dark furniture.
Also- the pillows. They were small square pillows- not proper bed pillows. We had the king room so I’d assume at least queen/standard size pillows. We literally had to go to the store to purchase pillows.
The breakfast, left a lot to be desired. The fruit was bruised, and there were hardly any breakfast options.
Also- had a super uncomfortable encounter on our second night there. As we approached the door and swiped inside, a man and a teenage boy approached from behind, trying to get into our room. The man never said he was maintenance or owner or anything, and kind of pushed inside and peeked around before my husband closed the door. We later saw them behind the check in desk, but that entire situation made us both very uncomfortable.
Wouldn’t recommend this hotel to anyone and will not return.
The shower leaked the whole time & every time someone came in back door it slammed!! No way to control it cause to heavy to try to stop it. Breakfast eggs was watery, and most things was cold!
The staff was excellent. We were permitted to store our e-bikes in our room for safekeeping. Everything else was good as well.
Value for the experience. The room was clean, the bed was comfortable and the hotel was righr near the highway. We plan to stay there again on our return trip.
It's very convenient if you just need a place to crash. Reasonably priced and I felt safe. Just a little noisy on the first floor. Don't expect much for breakfast, the yogurt dispenser was off putting and some weird pancake conveyor belt was not worth trying to figure out. Rooms were comfortable and clean. Safe bet for a traveler in need.
Our room was dirty. It didn’t even look like they cleaned it. Literal pee stains in the tub and red substance on the walls and dirty walls and phones. If I could give a 0 I would