酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cleveland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
其他
The room was clean and the stay was great the staff was friendly in Cleveland and the prices was good ????????????????????????
2.0分
其他
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No toilet paper in room upon check in.The coffee was bad, breakfast was waffles or old cereal the beds were awful - old and uncomfortable- area was close to restaurants and shopping-
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cleveland. I am sorry that your experience did not meet your expectations. There is no any information while you staying 3 nights at hotel . Sorry please allow me to express my sincerest apologies. Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
其他
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The rooms was clean and pleasant. Check-in was a breeze and plenty of restaurant options nearby! They have a nice outdoor pool but the weather was very rainy during the stay but a nice option to have when whether permits. I'd come back to the hotel in the future to stay again.
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cleveland. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
5.0分
其他
Very good price that is better quality then the others around
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cleveland. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
1.0分
独自旅行
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So the only thing pleasant during my stay was the man that checked me in .Great guy ! The room i can't even shower in because it's gross. The place is gross. It smells, The fixtures are rusted and dirt and grim literally dripping off the walls. The towels should only be used to clean your car with . I had no clue that Cleveland has a little hood off of Paul Huff. I came here because water leak at home and yet I'm leaving here without the shower I came for and even more in need of a shower . Yuck
9 / 10
酒店回复: Thank you for your review. Crystal C. Front Desk
1.0分
家庭亲子
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I picked this property due to it being a Wyndham property. It is definitely not up to Wyndham property standards. The rooms are nice and big and comfortable with great hot showers. The problem is that the rooms are filthy dirty, to the point that I was bitten by bed bugs. The rooms need to be fumigated and deeply cleaned very badly.
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酒店回复: Sorry we hear bitten by bed bugs . We call pest control they did not find any evidence . During staying 3 night you did not inform anything at front desk . Give us opportunity we will make you satisfy for next stay
5.0分
家庭亲子
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I had a great stay at Super 8! The room was clean, comfortable, and had everything I needed. The staff was friendly and attentive, making check-in and check-out a breeze. I appreciated the convenient location, which made it easy to get to nearby attractions. Plus, the complimentary breakfast was a nice touch to start the day. Overall, it’s a good value for the price, and I would definitely stay here again!
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cleveland. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
5.0分
情侣出游
Friendly staff and bed was super comfy
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酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Cleveland. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
5.0分
家庭亲子
Its convenient location and especially loved the Jacuzzi suite :-)
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酒店回复: Thank you for telling us about your visit with us! We appreciate the kind comments and look forward to your next visit!
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The room was clean and the stay was great the staff was friendly in Cleveland and the prices was good ????????????????????????
No toilet paper in room upon check in.The coffee was bad, breakfast was waffles or old cereal the beds were awful - old and uncomfortable- area was close to restaurants and shopping-
The rooms was clean and pleasant. Check-in was a breeze and plenty of restaurant options nearby! They have a nice outdoor pool but the weather was very rainy during the stay but a nice option to have when whether permits. I'd come back to the hotel in the future to stay again.
Very good price that is better quality then the others around
So the only thing pleasant during my stay was the man that checked me in .Great guy ! The room i can't even shower in because it's gross. The place is gross. It smells, The fixtures are rusted and dirt and grim literally dripping off the walls. The towels should only be used to clean your car with . I had no clue that Cleveland has a little hood off of Paul Huff. I came here because water leak at home and yet I'm leaving here without the shower I came for and even more in need of a shower . Yuck
I picked this property due to it being a Wyndham property. It is definitely not up to Wyndham property standards. The rooms are nice and big and comfortable with great hot showers. The problem is that the rooms are filthy dirty, to the point that I was bitten by bed bugs. The rooms need to be fumigated and deeply cleaned very badly.
I had a great stay at Super 8! The room was clean, comfortable, and had everything I needed. The staff was friendly and attentive, making check-in and check-out a breeze. I appreciated the convenient location, which made it easy to get to nearby attractions. Plus, the complimentary breakfast was a nice touch to start the day. Overall, it’s a good value for the price, and I would definitely stay here again!
Friendly staff and bed was super comfy
Its convenient location and especially loved the Jacuzzi suite :-)