Dirty, unmaintained and the breakfast was unappealing. Kind of oddly scary place too, like in the movies, maybe because of the white light, not yellow and welcoming, that would be better.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Hardeeville. We regret to hear that the possible state of cleanliness of the property, quality for breakfast and the condition of the light you stated fell short of you expectations. We apologize for any possible inconvenience this may have caused you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Very truly yours,ZinniaRed Roof ManagementRediResponse Specialist
5.0分
其他
Pretty clean, decent breakfast, great location, excellent staff. Perfect price. We stay 4 days twice per year.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hardeeville. We appreciate your positive feedback regarding the cleanliness, breakfast, location, and staff. Knowing we provide a great value and meet your needs for your bi-annual stays is wonderful.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LeahRed Roof ManagementRediResponse Specialist
4.0分
其他
Pretty clean, decent breakfast, great location, excellent staff. Perfect price. We stay twice per year for 3-4 nights. Excellent proximity to Savannah, Ga.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Hardeeville. We are delighted to hear about your positive experiences during your bi-annual stays with us. Knowing you found our cleanliness, breakfast, location, and staff to your liking is very rewarding. It’s also great to know that you are satisfied with our pricing and proximity to Savannah, GA.Thank you for choosing Red Roof. Your loyalty is highly valued and we look forward to welcoming you back each year.Sincerely, ViktorRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
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The staff was amazing, super nice and accommodating. Room was very clean and well-maintained, shower was great, everything was better than expected. Breakfast was good too, location is great, price was reasonable. Highly recommended. Will stay there again when in area.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hardeeville. It's wonderful to hear about your fantastic experience! We're thrilled the staff's friendliness and accommodation impressed you, and that you found the room clean, well-maintained, and the shower to your liking. We are also happy you enjoyed the breakfast, location, and reasonable price. Knowing you highly recommend us and plan to return is the best compliment we could receive.We hope to continue to provide great experiences for you here at Red Roof. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ReysheRed Roof Management RediResponse Specialist
4.0分
情侣出游
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Room was clean, bath room had slow drain at sink. Desk said they would see to it. Friendly folks. Seemed the motel owners were up-dating premises. Lobby nice but hallways were a bit shabby and entrance to second floor the door held open with a towel at door on floor. It wasnt terrible.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hardeeville. We're glad to hear you found your room clean and the staff friendly. I apologize for the slow drain in the bathroom sink and that it wasn't resolved promptly. I will certainly bring this to the property’s attention in an effort to address your concern.We hope to continue to provide great experiences for you here at Red Roof. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReysheRed Roof Management RediResponse Specialist
4.0分
其他
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Yes breakfast is what made this deal a very good deal and I appreciate that aspect of it all in all nothing stuck out like a sore thumb to the best of my knowledge and if it did I would remember I'm quite certain so worth the money and recommend especially if on a budget and breakfast is a favorite meal of yours because they will have your little kryptonite out for you to go blew up on before you head out or go back to sleep
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酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We appreciate your comments regarding your recent stay at the Red Roof Inn Hardeeville. It's great to hear the breakfast made your stay a good deal. We're happy you didn't find anything negative and appreciate your recommendation, particularly for those on a budget who love breakfast. We strive to provide a satisfying experience for all our guests.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LeahRed Roof ManagementRediResponse Specialist
4.0分
其他
BREAKFAST WAS COLD. The mattress was worn.
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酒店回复: Dear Hotel Guest, Thank you for taking the time to write a review of your stay at the Red Roof Inn Hardeeville. We regret to hear that your breakfast was cold and that the mattress was worn. Please accept our sincere apologies for these issues. We aim to provide a comfortable and enjoyable experience for all our guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,PrincessRed Roof ManagementRediResponse Specialist
5.0分
其他
Staff very good and room was nice
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Hardeeville. We're delighted to hear that you found our staff to be very good and your room nice. We strive to provide excellent service and comfortable accommodations for all our guests. We’re glad to know that you appreciate the effort we put into ensuring a pleasant stay for all our guests. Thank you for choosing Red Roof. We look forward to welcoming you back in the future.Sincerely, ViktorRed Roof ManagementRediResponse Specialist
浴室不是很干净。浴缸里的水都堵了，没法下水。我之前预订的时候特地要求了一楼的房间，因为我丈夫行动不便，而且我们还带着狗。结果他们却告诉我没有这个要求，酒店也满了。后来我找到了我的预订确认邮件，上面明明写着我的要求，然后不知怎么的，一楼的房间又有了。对于他们没有如实相告，我感到很不满意。
在这里过夜。房间很干净，入住和退房手续都很方便！碰巧我们旁边住了一些吵闹的邻居，但这也不是酒店的错！肯定还会再来！
Dirty, unmaintained and the breakfast was unappealing. Kind of oddly scary place too, like in the movies, maybe because of the white light, not yellow and welcoming, that would be better.
Pretty clean, decent breakfast, great location, excellent staff. Perfect price. We stay 4 days twice per year.
Pretty clean, decent breakfast, great location, excellent staff. Perfect price. We stay twice per year for 3-4 nights. Excellent proximity to Savannah, Ga.
The staff was amazing, super nice and accommodating. Room was very clean and well-maintained, shower was great, everything was better than expected. Breakfast was good too, location is great, price was reasonable. Highly recommended. Will stay there again when in area.
Room was clean, bath room had slow drain at sink. Desk said they would see to it. Friendly folks. Seemed the motel owners were up-dating premises. Lobby nice but hallways were a bit shabby and entrance to second floor the door held open with a towel at door on floor. It wasnt terrible.
Yes breakfast is what made this deal a very good deal and I appreciate that aspect of it all in all nothing stuck out like a sore thumb to the best of my knowledge and if it did I would remember I'm quite certain so worth the money and recommend especially if on a budget and breakfast is a favorite meal of yours because they will have your little kryptonite out for you to go blew up on before you head out or go back to sleep
BREAKFAST WAS COLD. The mattress was worn.
Staff very good and room was nice