酒店回复: Hello Pascal,Merci d'avoir partagé votre expérience. Nous sommes ravis que notre personnel ait contribué à un séjour agréable et que vous ayez trouvé votre chambre propre. Concernant la climatisation et les heures d'ouverture de la piscine, nous apprécions vos commentaires. Ils nous permettent d'améliorer nos services à l'avenir pour mieux répondre aux attentes de nos clients. Nous espérons que vous avez pu apprécier d'autres aspects de votre séjour et que vous envisagez de revenir.
5.0分
商务出差
原文
翻译提供方：Google
每日清洁服务，强烈推荐
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酒店回复: Hello Lorenzo,Agradecemos mucho tus comentarios positivos sobre la atención diaria y la limpieza de nuestro hotel. Nos alegra saber que tuviste una experiencia agradable y que nos recomendarías. Siempre nos esforzamos por brindar el mejor servicio posible y esperamos que consideres hospedarte con nosotros nuevamente en el futuro.
1.0分
其他
原文
翻译提供方：Google
糟糕的！
肮脏的地方，有奇怪的人......我绝对不推荐它！
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酒店回复: Hello Johnny, Lamentamos ouvir que a sua estadia não correspondeu às suas expectativas. A segurança e o conforto dos nossos hóspedes são a nossa prioridade, por favor, entre em contato com a gerência para discutir as suas preocupações em mais detalhes. Esperamos ter a oportunidade de recebê-lo novamente e melhorar a sua experiência futura.
1.0分
家庭亲子
原文
翻译提供方：Google
糟糕的汽车旅馆，肮脏嘈杂，只有在逃避法律制裁时才住在这里
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酒店回复: Hello Gregory, We're sorry to hear about your experience at our motel. We take all feedback seriously and will address your concerns with our team. Should you wish to discuss your stay further, please contact our management team. Thank you for sharing your thoughts with us.
5.0分
其他
原文
翻译提供方：Google
核桃
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酒店回复: Hello Jared,We appreciate your feedback and thank you for choosing our hotel for your stay. If there is anything specific you would like to mention or discuss, please contact our management directly and we will be happy to assist you further.
1.0分
其他
The staff our refrigerator was broken in room and water leaked on the floor the staff did not tell us that they served breakfast
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酒店回复: Hello Vernon,Thank you for your feedback regarding your recent stay. We're glad you took the time to share your experience. We strive to ensure our staff communicates all available amenities effectively, and your comments will be noted for future improvement. We appreciate your input and hope to provide a better experience during your next visit. Thank you once again for your valuable insights.
2.0分
朋友出游
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Took 2 days for housekeeping to bring us washcloths and handtowels. I could get towels from front desk.
Was disappointed because the pool was closed the 5 days we stayed there.
This hotel was a disappointment and I will know now to get travel insurance 😒
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酒店回复: Hello Janine,Thank you for sharing your experience with us. We regret that the housekeeping service did not meet your expectations and that the pool was closed during your stay. Your feedback is important, and we will share your comments with the relevant departments. We hope you were able to enjoy other aspects of your visit and appreciate your understanding.
2.0分
商务出差
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The room smelled like mildew, the pillows were wet. I’m pretty sure it was due to the fact that the window in the room was loose. The bathroom also smelled terrible. Needles to say we switched hotels.
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酒店回复: Hello Valrie,Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. We take cleanliness and comfort seriously, and your comments about the room conditions have been noted for review. We appreciate you bringing these matters to our attention, as it helps us improve our services and guest experience in the future. Your insights are important to us, and we hope you'll consider giving us another chance.
4.0分
其他
All in all, a pretty good stay. The staff made up for the age of the property. A few more updates in the property would be four to five stars.
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酒店回复: Hello Jocelin,Thank you for your feedback! We're glad to hear that our staff made a positive impression during your stay. We appreciate your suggestions regarding updates and are continuously evaluating ways to enhance our property. We hope you will consider staying with us again in the future to experience any new improvements. Your insights are valuable to us!
1.0分
家庭亲子
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Worst hotel experience I've ever had in my life. I travel around 30,000 miles per year, I stay in a dozen or so hotels per year.
Filthy doesnt even describe it. I don't even know if an attempt was made to clean this room. The thhin, pitiful blankets had cigarette burns. There was no hot water. There was a serious roach issue. I paid with a debit card on site for two nights. Didnt even stay one. Clerk was argumentative and refused a refund. The whole property was beyond disgusting.
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酒店回复: Hello Amanda,We regret to hear that your experience did not meet your expectations. Feedback regarding cleanliness and maintenance is taken seriously, and we're actively working on improvements in those areas. Your concerns have been noted and will be addressed with the appropriate team. We appreciate you taking the time to share your thoughts and hope your future travels are more pleasant. Thank you for your understanding.
很好
工作人员很热情。房间很干净。但是空调很吵。可惜泳池凌晨4点才开放。我们三天都没能用上。
每日清洁服务，强烈推荐
糟糕的！
肮脏的地方，有奇怪的人......我绝对不推荐它！
糟糕的汽车旅馆，肮脏嘈杂，只有在逃避法律制裁时才住在这里
核桃
The staff our refrigerator was broken in room and water leaked on the floor the staff did not tell us that they served breakfast
Took 2 days for housekeeping to bring us washcloths and handtowels. I could get towels from front desk.
Was disappointed because the pool was closed the 5 days we stayed there.
This hotel was a disappointment and I will know now to get travel insurance 😒
The room smelled like mildew, the pillows were wet. I’m pretty sure it was due to the fact that the window in the room was loose. The bathroom also smelled terrible. Needles to say we switched hotels.
All in all, a pretty good stay. The staff made up for the age of the property. A few more updates in the property would be four to five stars.
Worst hotel experience I've ever had in my life. I travel around 30,000 miles per year, I stay in a dozen or so hotels per year.
Filthy doesnt even describe it. I don't even know if an attempt was made to clean this room. The thhin, pitiful blankets had cigarette burns. There was no hot water. There was a serious roach issue. I paid with a debit card on site for two nights. Didnt even stay one. Clerk was argumentative and refused a refund. The whole property was beyond disgusting.