酒店回复: Hello Vicente,Agradecemos que comparta su experiencia. Siempre es nuestra intención que nuestros huéspedes se sientan bienvenidos y cómodos. Sus comentarios sobre la amabilidad del personal y la limpieza son importantes y se tomarán en cuenta para mejorar. Valoramos su opinión y esperamos que considere visitarnos nuevamente en el futuro para disfrutar de una mejor experiencia.
酒店回复: Dear Georlena,Thank you for the kind and thoughtful feedback! We're glad to hear you found the hotel to be a good value, quiet, and pleasant, and that the staff made a friendly impression. It’s great to know you had a comfortable night’s sleep! We also appreciate your suggestion regarding the bathtubs—feedback like yours helps us know exactly where we can improve. We'll be sure to pass this along to maintenance.Best Regards,Management Team
4.0分
情侣出游
原文
翻译提供方：Google
干净，但是整晚每两个小时一趟火车。午餐的选择真的很少，而且没有水果。
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酒店回复: Dear Johanne,Thank you for your feedback about your recent stay. We’re glad to hear that you found the hotel clean, but we sincerely apologize for the disturbance caused by the train noise throughout the night. We understand how important a peaceful environment is for a restful stay. We also appreciate your comments regarding the limited lunch options and lack of fruit. Your insights help us identify areas for improvement, and we will work on enhancing our offerings to provide more variety for our guests. Thank you again for your input, and we hope to have the chance to welcome you back for a more enjoyable experience in the future.Best Regards,Management Team
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Rafeez,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
1.0分
情侣出游
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DO NOT stay here! Should be zero stars. Dirty fridge, sheets, towels. Moldy ceiling, rusty stained and chipped bathtub.. AC and heater doesn’t work.. toilet doesn’t flush…Freight train every half hour. Breakfast is a joke. Only stayed because we drove 17 hrs and had no energy to find another place.
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酒店回复: Hello Wendy,Thank you for sharing your experience. We appreciate your feedback as it helps us identify areas for improvement. Our team strives to provide a comfortable and clean environment for all guests. Your comments regarding the condition of the accommodations will be noted for our management team. We apologize for the inconveniences you encountered during your stay, and we hope you found a safe journey home.
1.0分
其他
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The dollar wouldn’t flush there was no hot water you name it. It went wrong. The only thing that made it good is that there were no bedbugs. Other than that everything else was substandard and it looks horrible. For the majority of the state there was something always wrong. It’s like they took old stuff and tried to patch it up and put it in the unit when it’s not working nobody was at the front desk when I first came in. I stayed there for 10 minutes only to have the maintenance man run up with a video game controller to go get the person who is actually supposed to be at the front desk waiting are checking me in or whatever doesn’t matter. It was a horrible stay it was a big argument because they wanted a deposit you name it. It went on at this place. This place is horrible. Do not go there
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酒店回复: Hello Lisa,Thank you for sharing your feedback regarding your recent stay. We are committed to providing a quality experience to all our guests, and your comments will be reviewed to ensure we can enhance future stays. We understand your frustrations and appreciate your honesty about your experience. We encourage you to reach out to our management team directly if you would like to discuss your concerns further. Your input is valuable to us as we strive to improve.
2.0分
情侣出游
More items available at breakfast, better mattress, and should have said something about possible train traffic noise.
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酒店回复: Hello Kenneth, Thank you for your feedback. We appreciate your suggestions regarding breakfast options and mattress comfort, as they help us to continuously improve our guest experience. Regarding train traffic noise, we aim to provide all necessary information during the booking process, but your comment will be noted for enhancement. We hope to welcome you back for a more enjoyable stay in the future.
1.0分
其他
This property ******. The toilet leaked all over, there was no extra anything like toilet paper or towels. The manager when we complained did not care.
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酒店回复: Hello Carolyn,We appreciate your feedback and take all guest concerns seriously. We strive to provide a comfortable and enjoyable experience for all of our guests. Your comments regarding the maintenance and service will be communicated to management for their attention. Thank you for sharing your experience, as it helps us improve for future guests.
1.0分
其他
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Bed was uncomfortable when you sat down on it. It made a metal noise. The toilet ran the whole time. The microwave was about 30 years old. This is just a very old hotel and and not kept up well
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酒店回复: Hello Philip,Thank you for sharing your feedback about your recent stay. We apologize for any discomfort you experienced with the bed and the issues with the toilet and microwave. Your comments are valuable as they help us identify areas where we can improve our guest experience. We appreciate you bringing these matters to our attention and hope you consider staying with us again in the future to experience any updates we may implement.
1.0分
其他
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When i arrived at almost midnight they wanted to charge me $109, i went to my car and booked through ******* for $69. Upon entering my room I discovered it didn’t lock from the inside. When i requested a different room they insisted on sending maintenance. A man who looks strung out and dirty that took an hour to redrill the lock. I was a single woman alone. I would never recommend this hotel.
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酒店回复: Hello Rene,Thank you for sharing your experience. We appreciate your feedback regarding the room's locking mechanism and your concerns about the service you received. Your safety and comfort are priorities for us, and it's important that all guests feel secure in their accommodations. We value your input, as it helps us to continually enhance our services for future guests. If you have further concerns, please reach out to management directly.
工作人员不友好，他们回答所有问题都很烦人，而且没有卫生习惯。
价格合理，没有异味，安静舒适，工作人员友好。唯一的建议是对浴缸进行保养。除此以外，一切都很好，适合过夜。床很舒服。
干净，但是整晚每两个小时一趟火车。午餐的选择真的很少，而且没有水果。
好的
DO NOT stay here! Should be zero stars. Dirty fridge, sheets, towels. Moldy ceiling, rusty stained and chipped bathtub.. AC and heater doesn’t work.. toilet doesn’t flush…Freight train every half hour. Breakfast is a joke. Only stayed because we drove 17 hrs and had no energy to find another place.
The dollar wouldn’t flush there was no hot water you name it. It went wrong. The only thing that made it good is that there were no bedbugs. Other than that everything else was substandard and it looks horrible. For the majority of the state there was something always wrong. It’s like they took old stuff and tried to patch it up and put it in the unit when it’s not working nobody was at the front desk when I first came in. I stayed there for 10 minutes only to have the maintenance man run up with a video game controller to go get the person who is actually supposed to be at the front desk waiting are checking me in or whatever doesn’t matter. It was a horrible stay it was a big argument because they wanted a deposit you name it. It went on at this place. This place is horrible. Do not go there
More items available at breakfast, better mattress, and should have said something about possible train traffic noise.
This property ******. The toilet leaked all over, there was no extra anything like toilet paper or towels. The manager when we complained did not care.
Bed was uncomfortable when you sat down on it. It made a metal noise. The toilet ran the whole time. The microwave was about 30 years old. This is just a very old hotel and and not kept up well
When i arrived at almost midnight they wanted to charge me $109, i went to my car and booked through ******* for $69. Upon entering my room I discovered it didn’t lock from the inside. When i requested a different room they insisted on sending maintenance. A man who looks strung out and dirty that took an hour to redrill the lock. I was a single woman alone. I would never recommend this hotel.