酒店回复: Dear Gustavo,Thank you for sharing your feedback. We're glad to hear that you found our lobby to be welcoming. However, we're sorry to hear about the issues you encountered in your room. We take cleanliness and maintenance seriously and will address your concerns with our team to ensure a better experience for future guests. We appreciate your comments and hope to have the opportunity to improve your experience on a future stay.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
臭气
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酒店回复: Hello Jose, We are sorry to hear about your experience. We value all feedback from our guests. We suggest you contact our management team to address this matter further.
5.0分
商务出差
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Property is under a significant remodel, the finished parts are beautiful but as with any construction project, parking lot is rather busy and some of the common areas have the expected Construction stuff around.
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酒店回复: Dear Guest,Thank you for sharing your observations. We are pleased that you found the remodeled areas beautiful and appreciate your understanding as we enhance the property. The ongoing updates are part of our efforts to provide an even better guest experience once completed. We regret any inconvenience from the construction activity and parking adjustments and look forward to welcoming you back to enjoy the fully refreshed surroundings soon.Sincerely, Hotel Manager
1.0分
家庭亲子
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Place is a total dump! Should not be available to stay as rooms are dirty! Staff unprofessional! Pool looks dangerous as if has not been maintained in years and the whole property is in horrible condition! Hallways wreaked of smoke and horrible odors! I wish I never rented as I did not sleep at all and my family stayed as well to take me on my trip to the airport! I say if I could give negative ratings I would!
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酒店回复: Dear Christopher,Thank you for sharing your detailed feedback. Your comments regarding cleanliness, property condition, staff professionalism, odors, and pool maintenance are very important and will be carefully reviewed with our team. We take all guest observations seriously, as they help us focus on key areas for improvement and ensure a safer, cleaner, and more comfortable environment for future visitors. Your input will guide us as we work toward maintaining higher standards throughout the property.Sincerely, Hotel Manager
1.0分
其他
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There is mold all over the ac unit, car air freshener in the unit that rattled and just drew more attention to all of the mold. Hotel was dirty, run down. TV didn’t load channels that were viewable due to digital disturbances.
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酒店回复: Dear Tim,Thank you for your feedback. We regret that your stay did not meet expectations. Your comments regarding cleanliness, the air conditioning unit, and the television have been noted. We are committed to improving our facilities and will review these concerns carefully to ensure a better experience for future guests.Sincerely, Hotel Manager
2.0分
其他
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Old hotel
They are working on hotel. Needs upgrade very old. Checkin lady was very nice quick and very helpful. Would not stay there again beds were clean fairly comfortable, bathroom door was almost off hinges had to lift door up to close and open it, room door lock did not seem very secure screws where not even tighten down. It was quiet
Wish I had gotten the memo about construction.hope they can get it fixed but to old to remodel
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酒店回复: Dear Linda,Thank you for taking the time to share your detailed review. We are glad to hear that you found the check-in service pleasant and the beds clean and fairly comfortable. Your observations regarding the condition of the bathroom door, room security, and the ongoing construction are very important and will be reviewed carefully with the team. We appreciate your feedback as it helps us focus on the improvements that matter most to our guests. Your perspective is truly valued.Sincerely, Hotel Manager
2.0分
家庭亲子
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No coffee or tea in the morning. Bathroom had no toilet paper holder or guard on light switch! Crazy! No elevator service; thankfully we were on first floor., the restaurant was close, but the food left something to be desired, as did the service. Will not be staying there again!
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酒店回复: Dear Myrna,Thank you for sharing your experience. We are glad you highlighted the convenience of being on the first floor and having the restaurant close by. Your observations regarding amenities, maintenance, and dining service have been noted and will be reviewed with our team to focus on improvements. We appreciate your perspective, as it helps us identify areas where we can raise the overall guest experience.Sincerely, Hotel Manager
酒店整体不错，但是有点老旧，阳台在滴水，浴缸没有塞子只能用毛巾堵住下水口。
但是有一个微波炉和冰箱，挺棒的。
这家酒店的客户服务很棒，房间也很宽敞。他们的价格合理，而且非常善解人意！我会向所有人推荐这家酒店。我绝对会再次预订入住！！!
这家酒店太糟糕了！到处都是臭味，很脏，有虫子，浴室门半开着关不上，水槽排水不畅，没有制冰机，冰箱不能用，婴儿床门打不开。停车场里有**交易
停车场里总是有无家可归的人，不适合带孩子。前台非常冷漠。
现在想退款！
比较好。
大堂之前都是一家不错的酒店，但结构很旧，浴室里有一些蟑螂。
臭气
Property is under a significant remodel, the finished parts are beautiful but as with any construction project, parking lot is rather busy and some of the common areas have the expected Construction stuff around.
Place is a total dump! Should not be available to stay as rooms are dirty! Staff unprofessional! Pool looks dangerous as if has not been maintained in years and the whole property is in horrible condition! Hallways wreaked of smoke and horrible odors! I wish I never rented as I did not sleep at all and my family stayed as well to take me on my trip to the airport! I say if I could give negative ratings I would!
There is mold all over the ac unit, car air freshener in the unit that rattled and just drew more attention to all of the mold. Hotel was dirty, run down. TV didn’t load channels that were viewable due to digital disturbances.
Old hotel
They are working on hotel. Needs upgrade very old. Checkin lady was very nice quick and very helpful. Would not stay there again beds were clean fairly comfortable, bathroom door was almost off hinges had to lift door up to close and open it, room door lock did not seem very secure screws where not even tighten down. It was quiet
Wish I had gotten the memo about construction.hope they can get it fixed but to old to remodel
No coffee or tea in the morning. Bathroom had no toilet paper holder or guard on light switch! Crazy! No elevator service; thankfully we were on first floor., the restaurant was close, but the food left something to be desired, as did the service. Will not be staying there again!