I paid for trip online. Sent my kids on a trip. Front desk was going to charge 100.00 dollars for a refund hold. Had 2 email my card information to hotel. This would have left my kids no money to eat on. If the hotel is going to do this after payment is confirmed online then I rather not deal with this situation anymore!!! Horrible customer service ever.
5.0分
其他
The woman who checked me in was friendly. Room is clean and tidy. Fridge wasn’t very cold but everything else in the room worked well. Would stay here again.
3.0分
情侣出游
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Everything was good, clean, and acceptable. However, the bed was too tall to get into. I had to get a knee up and crawl into bed. When I awakened two mornings I felt as though I had slept on a pile of firewood. I hurt throughout my entire body. I could not tolerate even the thought of a third night in this "bed" and had to cancel the third night of stay and return home.
2.0分
其他
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would not recommend this hotel.
1) Room small with 2 queen beds
2) Needed a small step stool or ladder to climb upon the be
3) Room appeared to be clean however felt dirty
4) The piece of furniture the TV was sitting on looked like it came from Big Lots. Looked like it had one to many water spills as it was separating.
5) The microwave looked like it came from the Dollar store. Had it stuck in the TV stand on the next to the bottom shelf making it hard to see the display and work.
6) The overhead light had an issue causing the light to flicker.
7) The breakfast consisted of ham or sausage with cheese on a biscuit. Coffee was good!
8) Thought the room was overpriced for the area.
I guess this is what I get for arriving late and no inspecting the room first. Did spend a couple of night with them due to being at a family funeral.
2.0分
其他
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The first room assigned to us was terrible. Not terrible in its condition, but terrible in its location. It was so dark that it was like being in a dungeon. The only window was overlooking a bricked in hallway. Unacceptable. So we asked for another room and they did not have another room with a king/non-smoking as requested (and paid for). So we ended up in a double room. Perhaps a refund should be coming our way.
4.0分
其他
Exterior was nice and bright for security. Curtains need to be bigger to block all that light.
5.0分
其他
The room was great very clean and comfortable. The staff was excellent
1.0分
其他
It was disgusting. No one at the front desk. Left and drove home.
I would like a refund.
酒店回复: can you please tell me what time you guys come to hotel please.
1.0分
其他
Whem i got to motel my reservation had been cancelled. I need to know why and how it was cancelled and if my prepayment has been returned.
5.0分
其他
Room was good, my fault should have chosen larger room. Stay overall very good.
I paid for trip online. Sent my kids on a trip. Front desk was going to charge 100.00 dollars for a refund hold. Had 2 email my card information to hotel. This would have left my kids no money to eat on. If the hotel is going to do this after payment is confirmed online then I rather not deal with this situation anymore!!! Horrible customer service ever.
The woman who checked me in was friendly. Room is clean and tidy. Fridge wasn’t very cold but everything else in the room worked well. Would stay here again.
Everything was good, clean, and acceptable. However, the bed was too tall to get into. I had to get a knee up and crawl into bed. When I awakened two mornings I felt as though I had slept on a pile of firewood. I hurt throughout my entire body. I could not tolerate even the thought of a third night in this "bed" and had to cancel the third night of stay and return home.
would not recommend this hotel.
1) Room small with 2 queen beds
2) Needed a small step stool or ladder to climb upon the be
3) Room appeared to be clean however felt dirty
4) The piece of furniture the TV was sitting on looked like it came from Big Lots. Looked like it had one to many water spills as it was separating.
5) The microwave looked like it came from the Dollar store. Had it stuck in the TV stand on the next to the bottom shelf making it hard to see the display and work.
6) The overhead light had an issue causing the light to flicker.
7) The breakfast consisted of ham or sausage with cheese on a biscuit. Coffee was good!
8) Thought the room was overpriced for the area.
I guess this is what I get for arriving late and no inspecting the room first. Did spend a couple of night with them due to being at a family funeral.
The first room assigned to us was terrible. Not terrible in its condition, but terrible in its location. It was so dark that it was like being in a dungeon. The only window was overlooking a bricked in hallway. Unacceptable. So we asked for another room and they did not have another room with a king/non-smoking as requested (and paid for). So we ended up in a double room. Perhaps a refund should be coming our way.
Exterior was nice and bright for security. Curtains need to be bigger to block all that light.
The room was great very clean and comfortable. The staff was excellent
It was disgusting. No one at the front desk. Left and drove home.
I would like a refund.
Whem i got to motel my reservation had been cancelled. I need to know why and how it was cancelled and if my prepayment has been returned.
Room was good, my fault should have chosen larger room. Stay overall very good.