酒店回复: Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.
5.0分
家庭亲子
Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
5.0分
其他
Debra from the Smokies
Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
5.0分
其他
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The staff were friendly, the room was clean,
Not like staying in an upscale hotel but good value for the price..
There breakfast is great as they give you a voucher for the restaurant next door..
3.0分
其他
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Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
4.0分
商务出差
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
4.0分
其他
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Plus: Staff checked me in early before check in time.
Plus: Bed was comfortable with great pillows
Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
1.0分
家庭亲子
This motel is dirty and needs updated. The walls are filthy the bathroom had hair on the wall. I would not stay here again.
很不错的地方，服务也很好。房间干净整洁，状况良好。
一家经典的汽车旅馆，我通常不太喜欢。但这家汽车旅馆真的不错！我们在这里住了两晚，并以此作为前往拉森国家公园的旅行基地。所有你需要的东西都在附近。我们感觉非常安全，空调运行良好，床也很舒服。我特别想强调一下伐木工人酒店的工作人员非常友好，早餐也很棒！👍
浴室地板坏了，螺丝松了，划伤了我的脚。
墙上的洗发水和护发素挤不出来。我洗头的时候没用它们。之后通知了。客房服务人员过来给我们看了，用力挤了一下，只剩下一点洗发水，没有护发素。
Clean/pet friendly/ near grocery and drug store/ convenient location/priced reasonably with great quality
Debra from the Smokies
Room was clean and spacious. Close proximity to eateries. Can be walkable. Staff wonderful. Great breakfast. Would stay again
The staff were friendly, the room was clean,
Not like staying in an upscale hotel but good value for the price..
There breakfast is great as they give you a voucher for the restaurant next door..
Pricey for a very basic room in an old motel which has been spruced up a bit. Thin walls, noisy street traffic. We’re not very impressed by the SureStay Plus division of Best Western. 2 very hard straight chairs were the only place to sit.
The hotel staff was very nice. The room and bathroom need to be updated with newer furniture, pictures and enclosed glass shower.
Plus: Staff checked me in early before check in time.
Plus: Bed was comfortable with great pillows
Minus: Bathroom needs work - towels were substandard, shower hot water was lukewarm after waiting several minutes to warm up, tub didn’t drain and had standing water in it hours later.
This motel is dirty and needs updated. The walls are filthy the bathroom had hair on the wall. I would not stay here again.
They charged me twice.