Yes, room were clean and very spacious. Swimming pool was ok, pool water had heavy chlorine taste.
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酒店回复: We appreciate your taking the time to share your feedback with us. We're thrilled to hear that you found our service to be good. It's always great to hear that our team's hard work is paying off.We're sorry to hear that our saltwater pool didn't meet your expectations. We'll be sure to share your feedback with them so they can continue to improve.Sincerely,
5.0分
其他
We vasically just slept there. We had a cheer competition so didnt spend much time in the room. But it was very nice and clean.
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酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Mt. Juliet-Nashville Area. As a guest you are truly valued. Your satisfaction is important to us. I hope your family had a blast at the cheer competition and appreciate you staying with us!We hope to see you again soon. Sincerely,
4.0分
其他
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Clean and comfortable stay. Staff was mostly friendly. Breakfast could use a bit more variety and/or some healthier choices. Biscuits and gravy, sausage and eggs are not something I wanted every morning. However, I think the quality of the breakfast was good.
Overall, we had a nice stay. We would book again.
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酒店回复: Thank you for taking the time to share your feedback and for rating your stay an 8/10. We’re glad to hear you found your room clean and comfortable and that you enjoyed the overall quality of your stay. We also appreciate your comments regarding breakfast variety—your suggestions are valuable, and we’ll certainly review them as we continue to improve our offerings. It’s wonderful to know you would choose to stay with us again, and we look forward to welcoming you back on your next visit!
5.0分
其他
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Absolutely spotless, thoughtfully designed, very comfortable and quiet room. We would definitely stay here again. Morning staff was friendly and the breakfast was good. So glad we chose this place. Outside Nashville and easy to get to. We felt safe too.
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酒店回复: Thank you so much for your outstanding 10/10 review! We’re delighted to hear that you enjoyed our spotless, thoughtfully designed, and comfortable rooms, as well as the peaceful atmosphere. It’s wonderful to know that our morning staff and breakfast made a positive impression, and that you felt safe and well-taken-care-of during your stay. We’re glad our location worked well for your visit. We truly appreciate your kind words and would be thrilled to welcome you back again!
5.0分
情侣出游
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This motel was an excellent place to stay! Very clean. The staff was very friendly and informative. Breakfast was great with many healthy options. Highly recommend for a stay!
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酒店回复: Thank you for your wonderful 10/10 review! We’re thrilled to hear that you had an excellent stay and enjoyed our clean accommodations, friendly and informative staff, and the healthy breakfast options. Your recommendation means a great deal to us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon!
2.0分
其他
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Beds were dirty there was leftover food from Previous occupants in the fridge. Weird smell upon walking into the hotel. The room was spacious and we only used it to sleep. Hardly spent any time here so for the price we paid it was doable. Would not go back.
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues you reported in this review. We wish we would have had the opportunity to investigate and address these concerns while you were staying with us so we could have made your visit more comfortable. We appreciate you noting the spaciousness of the room, and your comments have been shared with our housekeeping and management teams for immediate review. Thank you again for bringing this to our attention.
4.0分
家庭亲子
Rooms were clean. Beds not very comfortable. Mattresses felt too worn. Morning staff was very friendly. Would stay again!
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酒店回复: Thank you for your taking the time to complete this online survey! We truly appreciate your feedback and have shared it with the maintenance department to look into. We appreciate your business and look forward to properly hosting you in the future.
5.0分
其他
Yes the breakfast was fresh everyday. Parking was convenient. The staff was very friendly.
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酒店回复: We are thrilled to hear that your stay with us was exceptional! Here at Choice Hotels, we strive to create memorable experiences for all our guests, and it's wonderful to know that we succeeded in doing so for you.Your satisfaction is of the utmost importance to us, and your feedback helps us continue to improve our services. We are grateful for your loyalty and look forward to welcoming you back again soon.Sincerely,
3.0分
其他
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We asked for a first floor handicap room when we made the reservation and when we got there, there was none available. We’ve stated her numerous time before and every time they’ve been able to accommodate us.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize that a first-floor handicap-accessible room was not available upon your arrival. We understand how important this accommodation is, and we regret that we were unable to meet your specific request this time. While we did our best to provide a handicap-accessible Single King Suite conveniently located right off the elevator on the 2nd floor, we recognize this may not have been your preferred setup. We truly value your continued loyalty and appreciate your understanding.Kind Regards,
3.0分
其他
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We had a pullout that smelled like urine. The night staff was very unsire of what to do about it. It was late and took her awhile to get one put of another room. It was a windy night and we heard a strange noise all night. Our room had no conditioner and when i inquired about needing clean towels she told me to leave the dirty ones outside the door and they would replace them. 24hr later we still didnt receive any towels and i had to ask again
24 hrs later we still had no towels the door and
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酒店回复: Thank you for taking the time to share your experience with us. We sincerely apologize for failing to exceed your expectations — this is certainly not the level of comfort or service we strive to provide.Please know that your feedback has been shared with our housekeeping and night staff teams so we can investigate and address these concerns and ensure this doesn’t happen again.We truly value your feedback, as it helps us improve, and we would appreciate the opportunity to make this right.Kind Regards,
Yes, room were clean and very spacious. Swimming pool was ok, pool water had heavy chlorine taste.
We vasically just slept there. We had a cheer competition so didnt spend much time in the room. But it was very nice and clean.
Clean and comfortable stay. Staff was mostly friendly. Breakfast could use a bit more variety and/or some healthier choices. Biscuits and gravy, sausage and eggs are not something I wanted every morning. However, I think the quality of the breakfast was good.
Overall, we had a nice stay. We would book again.
Absolutely spotless, thoughtfully designed, very comfortable and quiet room. We would definitely stay here again. Morning staff was friendly and the breakfast was good. So glad we chose this place. Outside Nashville and easy to get to. We felt safe too.
This motel was an excellent place to stay! Very clean. The staff was very friendly and informative. Breakfast was great with many healthy options. Highly recommend for a stay!
Beds were dirty there was leftover food from Previous occupants in the fridge. Weird smell upon walking into the hotel. The room was spacious and we only used it to sleep. Hardly spent any time here so for the price we paid it was doable. Would not go back.
Rooms were clean. Beds not very comfortable. Mattresses felt too worn. Morning staff was very friendly. Would stay again!
Yes the breakfast was fresh everyday. Parking was convenient. The staff was very friendly.
We asked for a first floor handicap room when we made the reservation and when we got there, there was none available. We’ve stated her numerous time before and every time they’ve been able to accommodate us.
We had a pullout that smelled like urine. The night staff was very unsire of what to do about it. It was late and took her awhile to get one put of another room. It was a windy night and we heard a strange noise all night. Our room had no conditioner and when i inquired about needing clean towels she told me to leave the dirty ones outside the door and they would replace them. 24hr later we still didnt receive any towels and i had to ask again
24 hrs later we still had no towels the door and