That the front office rang my room with some drunk woman looking for her friends after I had already went to sleep. I didn’t appreciate having to be woken up trying to explain that I wasn’t any of the people this drunk lady was looking for. Then I had a difficult time getting back to sleep. Next time I think I’ll stay where the office knows how to manage their calls and don’t let prior customers disturb me.
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酒店回复: Thank you for your feedback. I am very sorry for the inconvenience that happened during your stay. I have since taken care of it with my desk clerks.Respectfully,Amy Hurt, GM
5.0分
其他
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Super employees & very comfy room
I really recommend this hotel. While it definitely wasn't the fanciest place I've ever stayed, our room was huge and comfortably furnished with a couch, desk, and BIG television. The mattress was divine and we slept very well. The bathroom was also very spacious with thoughtful amenities. But the best part were the people working at the hotel. They were friendly, gracious, and willing to refund half of my pre-paid stay without blinking an eye. It was obvious that their main concern is the comfort of their guests...there is someone at the front desk 24-hrs a day, back doors are locked at night, there's a nice business station for guest use, and they were happy to refill our ice bucket multiple times late into the evening. There are also several dining options nearby. I would be happy to stay here again if I'm ever in the area.
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酒店回复: Thank you for the great review. We truly enjoy hearing from our amazing guests. We look forward to serving your lodging needs in the future if you are ever in our lil town again.Respectfully,Amy Hurt, GM
1.0分
其他
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It has bugs along with bed bugs I have video evidence to prove it the staff was rude they were doing construction work right above the room removing the heating and air unit with the jackhammers and turning to it at 8:00 a.m. in the morning but they said everybody should be up Miss Amy at the front desk is nothing more disrespectful person I've ever met she must be and have a miserable life it's nasty bugs crickets the sheets and stuff dirty that I mean you can tell that they have not been put in for the people
1.0分
其他
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Bed was not comfortable. Very limited breakfast. Room was not cleaned and trash was not emptied by 3:30 pm. No local tv stations, refrigerator had towels in it an they were frozen.
5.0分
其他
Love staying here! The staff and general manager amy is great they always allow us to check in early with no extra fees!
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酒店回复: Thanks for the kind words. We always enjoy seeing you. Hopefully we'll see you again soon.
1.0分
其他
I was billed by experia booking for $223.74 to reserve room & was also billed $179.98 by American Elite hotel for the same 2 night stay. What a scam
5.0分
家庭亲子
We stay fairly often and everyone is always kind and helpful.
I think it’s a fair value for the money.
1.0分
家庭亲子
Dirty is the best way to describe it… I decided not to stay and drove 2 hours away to stay at a relatives instead
4.0分
其他
Nice front desk folks , spacious room , good location . Room was clean ,
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酒店回复: Thanks for the very kind review. We do have amazing front desk clerks along with excellent housekeepers. Hopefully we will see you again. Amy Hurt, GM
5.0分
家庭亲子
Although I only made my reservation one night before, upon check-in, the staff person went the extra mile to accommodate my needs
That the front office rang my room with some drunk woman looking for her friends after I had already went to sleep. I didn’t appreciate having to be woken up trying to explain that I wasn’t any of the people this drunk lady was looking for. Then I had a difficult time getting back to sleep. Next time I think I’ll stay where the office knows how to manage their calls and don’t let prior customers disturb me.
Super employees & very comfy room
I really recommend this hotel. While it definitely wasn't the fanciest place I've ever stayed, our room was huge and comfortably furnished with a couch, desk, and BIG television. The mattress was divine and we slept very well. The bathroom was also very spacious with thoughtful amenities. But the best part were the people working at the hotel. They were friendly, gracious, and willing to refund half of my pre-paid stay without blinking an eye. It was obvious that their main concern is the comfort of their guests...there is someone at the front desk 24-hrs a day, back doors are locked at night, there's a nice business station for guest use, and they were happy to refill our ice bucket multiple times late into the evening. There are also several dining options nearby. I would be happy to stay here again if I'm ever in the area.
It has bugs along with bed bugs I have video evidence to prove it the staff was rude they were doing construction work right above the room removing the heating and air unit with the jackhammers and turning to it at 8:00 a.m. in the morning but they said everybody should be up Miss Amy at the front desk is nothing more disrespectful person I've ever met she must be and have a miserable life it's nasty bugs crickets the sheets and stuff dirty that I mean you can tell that they have not been put in for the people
Bed was not comfortable. Very limited breakfast. Room was not cleaned and trash was not emptied by 3:30 pm. No local tv stations, refrigerator had towels in it an they were frozen.
Love staying here! The staff and general manager amy is great they always allow us to check in early with no extra fees!
I was billed by experia booking for $223.74 to reserve room & was also billed $179.98 by American Elite hotel for the same 2 night stay. What a scam
We stay fairly often and everyone is always kind and helpful.
I think it’s a fair value for the money.
Dirty is the best way to describe it… I decided not to stay and drove 2 hours away to stay at a relatives instead
Nice front desk folks , spacious room , good location . Room was clean ,
Although I only made my reservation one night before, upon check-in, the staff person went the extra mile to accommodate my needs