酒店回复: We are delighted to know you had a great stay with us.
5.0分
其他
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Older hotel, but our room was clean. Check in super easy.
We left behind a bag containing very valuable jewelry. The manager of the hotel helped us arrange to mail it back to us, everything was still in the bag. Very much appreciate everything!!
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酒店回复: Thank you so much for taking the time to share your experience with us. It is wonderful to hear that you found your room clean and check-in easy, and that our team was able to help return your jewelry safely. Your kind words mean a lot to our staff, and we are delighted everything worked out. We appreciate your trust in us and look forward to welcoming you back on your next visit.
4.0分
情侣出游
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Breakfast sasuage and eggs could have been warmer. There were only empty containers of shampoo and soap in the shower. Other than these issues the stay was pleasant and would stay again.
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酒店回复: Thank you for sharing your experience with us. We’re glad to know that overall you had a pleasant stay and would consider staying with us again. We sincerely apologize for the breakfast temperature and the empty bathroom amenities you encountered. Your feedback helps us improve, and we’ll be addressing these issues with our team to ensure a better experience next time. We look forward to welcoming you back soon.
1.0分
家庭亲子
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Absolutely terrible experience. The bedding in multiple rooms was dirty and clearly unwashed — I had to switch rooms three times because of it. On top of that, some of the rooms were missing latch locks, which made me feel unsafe. The staff did eventually issue a full refund, but the overall experience was unacceptable. I would not recommend this hotel to anyone.
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酒店回复: I’m very sorry to hear about your recent experience. What you described — dirty bedding in multiple rooms and missing latch locks — is completely unacceptable and far below the standards we aim to uphold. Guest safety and cleanliness should never be compromised, and I truly regret that you had to endure this. While I’m glad a full refund was issued, I understand that it doesn’t undo the frustration and discomfort caused. Your feedback has been noted and should be taken seriously by the management to ensure no guest has a similar experience in the future.
5.0分
其他
Yes the staff was nice they upgraded my room. I stay here once a month to visit my son
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酒店回复: Thank you so much for continuing to choose our hotel during your monthly visits. We’re delighted to hear our staff made your stay enjoyable and that you appreciated the complimentary room upgrade. It’s always a pleasure to welcome you back, Should you ever need anything for future stays, please don’t hesitate to let us know. We look forward to seeing you again soon
3.0分
其他
Gym area was just a treadmill and yoga ball. Breakfast was very average. Otherwise, decent stay.
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酒店回复: Thank you for sharing your feedback. We’re glad you had an overall decent stay with us. We appreciate your comments about our gym and breakfast offerings—guest input like yours helps us improve. Our team is always working to enhance our amenities and dining options, and we hope you’ll notice the difference on your next visit.
1.0分
其他
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Pawning off a smoking room
We booked a nonsmoking room. When we opened the door, we were hit by a powerful smoke smell. The manager said there were no other rooms available and they had smoke detectors that would tell her if even a candle were lit. (I believe there are no such devices). She then offered me a half can of smoke masking spray (?). Why did she even have that? We were able to cancel the stay, but were inconvenienced by having to find another room at 10pm! (Notice in the photo this room is the only one without a 'no smoking' emblem)
1.0分
家庭亲子
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When we arrived, the front desk worker told us our room was canceled. She said someone had called and cancelled. However, we did not cancel the room. She was not accommodating after we had just driven nine hours only to find out they had canceled our room. She tried to have us book a Motel 8 another hour away. There was no explanation how our room was canceled. She couldn’t tell us when the person supposedly called to cancel, the number of their person who called, or a name. It appears they gave our room away to someone else who was willing to pay more money. I had a confirmation number and email showing my reservation. It didn’t matter. If you want to be confident your room will be there when you reserve a room, don’t stay at this hotel.
3.0分
其他
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Food was average, scrambled eggs & sausage patties. Room door would not close tightly, could see into the hallway around edge. Deadbolt was only thing holding it shut.
4.0分
情侣出游
Breakfast was not great some stale muffins and only a few yogurt one and a little eggs and no sausage
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酒店回复: Thank you for your feedback. We’re sorry to hear that your breakfast experience didn’t meet your expectations. We strive to provide a variety of fresh and satisfying options each morning, and we apologize if we fell short during your visit. Your comments will be shared with our team so we can work on improving the quality and selection of our breakfast offerings. We hope to have the opportunity to serve you better in the future.
出色的
Older hotel, but our room was clean. Check in super easy.
We left behind a bag containing very valuable jewelry. The manager of the hotel helped us arrange to mail it back to us, everything was still in the bag. Very much appreciate everything!!
Breakfast sasuage and eggs could have been warmer. There were only empty containers of shampoo and soap in the shower. Other than these issues the stay was pleasant and would stay again.
Absolutely terrible experience. The bedding in multiple rooms was dirty and clearly unwashed — I had to switch rooms three times because of it. On top of that, some of the rooms were missing latch locks, which made me feel unsafe. The staff did eventually issue a full refund, but the overall experience was unacceptable. I would not recommend this hotel to anyone.
Yes the staff was nice they upgraded my room. I stay here once a month to visit my son
Gym area was just a treadmill and yoga ball. Breakfast was very average. Otherwise, decent stay.
Pawning off a smoking room
We booked a nonsmoking room. When we opened the door, we were hit by a powerful smoke smell. The manager said there were no other rooms available and they had smoke detectors that would tell her if even a candle were lit. (I believe there are no such devices). She then offered me a half can of smoke masking spray (?). Why did she even have that? We were able to cancel the stay, but were inconvenienced by having to find another room at 10pm! (Notice in the photo this room is the only one without a 'no smoking' emblem)
When we arrived, the front desk worker told us our room was canceled. She said someone had called and cancelled. However, we did not cancel the room. She was not accommodating after we had just driven nine hours only to find out they had canceled our room. She tried to have us book a Motel 8 another hour away. There was no explanation how our room was canceled. She couldn’t tell us when the person supposedly called to cancel, the number of their person who called, or a name. It appears they gave our room away to someone else who was willing to pay more money. I had a confirmation number and email showing my reservation. It didn’t matter. If you want to be confident your room will be there when you reserve a room, don’t stay at this hotel.
Food was average, scrambled eggs & sausage patties. Room door would not close tightly, could see into the hallway around edge. Deadbolt was only thing holding it shut.
Breakfast was not great some stale muffins and only a few yogurt one and a little eggs and no sausage