The price was good for the night, complaining wise well had a little girl getting yelled n smacked around cause she was crying and I mean from time I got there to next morning. No lie FRFR. Plus same lady in and out so the door and people knocking on her door. I'm not trying to say anything mean. Not very clean. Roaches and there poop and sheets with privates hair from prior. Workers were splendid and awesome especially the morning guy from Saturday 22. He was on point with customer service and friendly. Kudos. Hotel was ok but needs to up on the clean rooms. Bugs that's normal just clean the mess so we won't know. Lol. So I give fair on hotel and top rate on the front desk worker.
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酒店回复: Dear Jose,Thank you for sharing your feedback with us. We are glad to hear that you found our team—especially our Saturday morning front desk associate—friendly and helpful. Providing warm, attentive service is very important to us, and your recognition means a lot.We are truly sorry for the concerns you experienced during your stay. The situation you described regarding noise and disturbances is not reflective of the environment we work hard to maintain. Our team has addressed this matter to ensure the safety, comfort, and peace of all our guests.We also apologize for the cleanliness issues you encountered. This falls below our standards, and we appreciate you bringing it to our attention. We have already strengthened our housekeeping procedures and increased room inspections to prevent this from happening again.Thank you for giving us the opportunity to improve. We value your feedback and hope to welcome you back so we can provide the clean, comfortable, and positive experience you deserve.Sincerely,The Hotel Management
4.0分
其他
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Room was clean, pillows were surprisingly comfortable. Staff was friendly.
No elevator for higher floors. Smoking hotel so they smell of cigarettes was very noticeable in the halls and the lobby.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear that you found your room clean, the pillows comfortable, and our staff friendly — we’ll be sure to share your compliments with the team.We appreciate your honest comments regarding the smoke smell and lack of an elevator. Your feedback helps us identify areas where we can improve the overall guest experience, and we’ll certainly take your observations into consideration.We hope to have another opportunity to welcome you back and provide an even better stay next time.Warm regards,Hotel Management Team
2.0分
其他
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Had roaches in the room and other bugs. Staff were barely friendly and the price was way to high for what was offered. My stent there was the last. Wouldn't recommend it at all
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酒店回复: Thank you for your feedback. We’re sorry to hear your stay did not meet expectations. Please know we take cleanliness and guest comfort seriously. We have a professional pest control company that services the property regularly to maintain high standards.While we regret that your experience was not more positive, we appreciate your input and hope we may have the chance to welcome you again under better circumstances.
4.0分
家庭亲子
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The bedding was clean and cozy. I enjoyed the bathroom mirror and countertop for getting ready. The towels looked and felt clean but smelled a little musty. The hotel had older carpet throughout so I left my shoes on in the room. The area felt safe. Small breakfast area of only two tables and limited choices but it worked.
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酒店回复: Thank you so much for your thoughtful feedback! We're glad to hear you enjoyed the clean and cozy bedding, as well as the bathroom setup. We appreciate you pointing out the areas where we can improve—especially the carpet—as this helps us make the guest experience even better. It’s great to know you felt safe and that the breakfast setup worked for your needs. We truly value your support and hope to welcome you back again soon!
4.0分
家庭亲子
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I was nervous after reading recent reviews about cleanliness but our room was clean and well kept. The bed was comfortable and the whole stay was adequate for two days. The continental breakfast area was well stocked with continental breakfast items and very neat and clean. Staff was very friendly and helpful. The only complaint that we had was the AC in our room was very loud. It definitely cooled the room well but it was just noisy…..much louder than what it should be. Overall, I would recommend staying here if you need something convenient to the Clemson area.
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酒店回复: Thank you so much for your feedback! We're glad to hear you enjoyed your stay and found the room clean, comfortable, and our staff welcoming. We appreciate you mentioning the AC noise — we'll certainly look into it. Thank you for recommending us, and we hope to welcome you back next time you're in the Clemson area!
1.0分
其他
Dirty
“Dirty” Everything had a stain on it towels, bed, pillowcase you name it! Now for the price okay but cleanness should never be sacrificed
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酒店回复: Thank you for your feedback. We are very sorry to hear about the issues with the cleanliness of your room. Please accept our sincere apologies for any discomfort this caused during your stay.We appreciate you bringing this to our attention, and we take your comments seriously. We hope to have the opportunity to welcome you back for a more comfortable experience in the future.Warm regards,Super 8 Hotel Anderson Clemson Area
1.0分
商务出差
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I requested a non smoking room. The entire hotel, except the front desk area smelled like cigarette smoke. It was hard to breathe in The "non smoking room" we was given. We were on a budget and I wasn't able change to a different hotel at the last minute. We only saw one roach when we first opened the room door. We didn't see any more during the stay. We had to ask the front desk for a iron and ironing board because there wasn't one in the room. Going forward I need to budget for a better hotel, and one that is 100 % smoke free.
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay didn’t meet your expectations, and we sincerely apologize for the inconvenience you encountered. Your feedback is extremely valuable to us, as it helps us identify areas where we can improve. We’re always working to provide a cleaner, fresher, and more comfortable environment for all our guests. We appreciate you staying with us and hope you’ll consider giving us another opportunity in the future to provide you with a much better experience.Sincerely,Hotel Management
1.0分
家庭亲子
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I had reserved two rooms so one for myself and one for my brother-in-law and nephew, and when we got to the rooms, my brother-in-law‘s room the sheets were dirty. The pillows were dirty, and the refrigerator was rusted inside. My room, the air conditioner was not really controllable and was continually on cold, my refrigerator is also rusty. The whole entire property needs a complete renovation as it looks like it hasn’t been renovated or the sheets and bed covers. Haven’t been changed in 20 to 30 years. Management was generous enough to give us half a refund on one of the rooms, but we just ate the cost on the other room because we did not wanna stay in there during that night.
1.0分
其他
The time we started there are room was not clear and all they had for breakfast was cereal. I would not stay there again
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for any confusion about the check-in time and understand how that impacted your stay. Regarding breakfast, our current brand standard does not require offering a hot continental breakfast, and we provide cereal and light options instead. We truly regret if this fell short of your expectations and appreciate your understanding. We hope to have the chance to welcome you again and provide a better experience.
干净整洁，令人愉悦的状态
The price was good for the night, complaining wise well had a little girl getting yelled n smacked around cause she was crying and I mean from time I got there to next morning. No lie FRFR. Plus same lady in and out so the door and people knocking on her door. I'm not trying to say anything mean. Not very clean. Roaches and there poop and sheets with privates hair from prior. Workers were splendid and awesome especially the morning guy from Saturday 22. He was on point with customer service and friendly. Kudos. Hotel was ok but needs to up on the clean rooms. Bugs that's normal just clean the mess so we won't know. Lol. So I give fair on hotel and top rate on the front desk worker.
Room was clean, pillows were surprisingly comfortable. Staff was friendly.
No elevator for higher floors. Smoking hotel so they smell of cigarettes was very noticeable in the halls and the lobby.
Had roaches in the room and other bugs. Staff were barely friendly and the price was way to high for what was offered. My stent there was the last. Wouldn't recommend it at all
The bedding was clean and cozy. I enjoyed the bathroom mirror and countertop for getting ready. The towels looked and felt clean but smelled a little musty. The hotel had older carpet throughout so I left my shoes on in the room. The area felt safe. Small breakfast area of only two tables and limited choices but it worked.
I was nervous after reading recent reviews about cleanliness but our room was clean and well kept. The bed was comfortable and the whole stay was adequate for two days. The continental breakfast area was well stocked with continental breakfast items and very neat and clean. Staff was very friendly and helpful. The only complaint that we had was the AC in our room was very loud. It definitely cooled the room well but it was just noisy…..much louder than what it should be. Overall, I would recommend staying here if you need something convenient to the Clemson area.
Dirty
“Dirty” Everything had a stain on it towels, bed, pillowcase you name it! Now for the price okay but cleanness should never be sacrificed
I requested a non smoking room. The entire hotel, except the front desk area smelled like cigarette smoke. It was hard to breathe in The "non smoking room" we was given. We were on a budget and I wasn't able change to a different hotel at the last minute. We only saw one roach when we first opened the room door. We didn't see any more during the stay. We had to ask the front desk for a iron and ironing board because there wasn't one in the room. Going forward I need to budget for a better hotel, and one that is 100 % smoke free.
I had reserved two rooms so one for myself and one for my brother-in-law and nephew, and when we got to the rooms, my brother-in-law‘s room the sheets were dirty. The pillows were dirty, and the refrigerator was rusted inside. My room, the air conditioner was not really controllable and was continually on cold, my refrigerator is also rusty. The whole entire property needs a complete renovation as it looks like it hasn’t been renovated or the sheets and bed covers. Haven’t been changed in 20 to 30 years. Management was generous enough to give us half a refund on one of the rooms, but we just ate the cost on the other room because we did not wanna stay in there during that night.
The time we started there are room was not clear and all they had for breakfast was cereal. I would not stay there again