酒店回复: Dear Guest,Thank you for your lovely review! We're delighted to hear that you enjoyed the tranquility of our property. We strive to provide a peaceful retreat for our guests and hope to welcome you back for another relaxing stay soon!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
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酒店回复: Dear Guest,Thank you for your feedback! We appreciate your suggestion regarding parking and will consider it as we work to improve our facilities. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
家庭亲子
Everything was perfect the staff was awesome and i will definitely be back. This is the hotel i would stay at when im in sanford
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酒店回复: Thank you for taking the time to complete this survey. It was our pleasure serving you. We hope to see you again soon.
3.0分
其他
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The staff was helpful and kind. The breakfast has a variety that met our needs. Parking was safe and convenient. The room was fine and the beds comfortable but unfortunately, BED BUGS freaked us out and made for an overall anxious stay. We lost most of our first night's sleep as we problem solved the situation. We know bed bugs can be an issue anywhere and we ALWAYS check our bed and headboard. This was our first encounter in over 50 years of travel. We saw some concerning stain on one bed corner (underneath a an enclosed mattress cover) but decided to stay in that room anyway. Just a bit later, we found a tiny bug on top of my pillow and killed it and tossed it. They offered to move rooms and we did. But before we did, my husband found another bug on that same bed and we videoed that one and showed it to staff. The manager responded the next morning with a refund for our first night. But boy, we feel like we dodged a bullet. We would never want to bring bed bugs home. They are near impossible to get rid of.
3.0分
商务出差
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Short staff 2nd day for breakfast. Ran out of food, juice, ... eventually replenished. 1st morning - shower head in room not functioning ... was fixed by 2nd day but had to go to work without a shower day one.
4.0分
商务出差
Room was great! Customer service was great! Slight billing issue but great overall!
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酒店回复: Thank you for taking the time to complete this survey it is greatly appreciated. We hope to see you again soon.
5.0分
家庭亲子
It was a very unique place to stay that far exceeded our expectations! I highly recommend it and will definitely stay there again!! Thanks for having us!!
5.0分
其他
The hotel was clean, quiet and secure. The staff was friendly and helpful
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酒店回复: Thank you for taking the time to complete our survey it was our pleasure serving you. See you again soon.
3.0分
其他
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Ok stay
The breakfast was great. Well presented and good selection. Not so good was constant noise from room next to mine with screaming kids early morning and late at night. Back door would not unlock with room key. Leaky sink in room. Black mold on spots in and around bathtub.
5.0分
其他
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Stay in Sanford N.C
Our stay was great! great Customer Service. Great location, room was great! loved the room and Decor. Breastfast was great, and the lady that did the Breastfast!
我喜欢它，因为有很多宁静
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Everything was perfect the staff was awesome and i will definitely be back. This is the hotel i would stay at when im in sanford
The staff was helpful and kind. The breakfast has a variety that met our needs. Parking was safe and convenient. The room was fine and the beds comfortable but unfortunately, BED BUGS freaked us out and made for an overall anxious stay. We lost most of our first night's sleep as we problem solved the situation. We know bed bugs can be an issue anywhere and we ALWAYS check our bed and headboard. This was our first encounter in over 50 years of travel. We saw some concerning stain on one bed corner (underneath a an enclosed mattress cover) but decided to stay in that room anyway. Just a bit later, we found a tiny bug on top of my pillow and killed it and tossed it. They offered to move rooms and we did. But before we did, my husband found another bug on that same bed and we videoed that one and showed it to staff. The manager responded the next morning with a refund for our first night. But boy, we feel like we dodged a bullet. We would never want to bring bed bugs home. They are near impossible to get rid of.
Short staff 2nd day for breakfast. Ran out of food, juice, ... eventually replenished. 1st morning - shower head in room not functioning ... was fixed by 2nd day but had to go to work without a shower day one.
Room was great! Customer service was great! Slight billing issue but great overall!
It was a very unique place to stay that far exceeded our expectations! I highly recommend it and will definitely stay there again!! Thanks for having us!!
The hotel was clean, quiet and secure. The staff was friendly and helpful
Ok stay
The breakfast was great. Well presented and good selection. Not so good was constant noise from room next to mine with screaming kids early morning and late at night. Back door would not unlock with room key. Leaky sink in room. Black mold on spots in and around bathtub.
Stay in Sanford N.C
Our stay was great! great Customer Service. Great location, room was great! loved the room and Decor. Breastfast was great, and the lady that did the Breastfast!