Phone didn’t work. What looked like vomit, or possibly spilled food, on the carpet under the desk. Beds comfortable, quiet room location.
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酒店回复: Hello Susan,Thank you for sharing your feedback. We are glad to hear you enjoyed the comfort of the beds and the quiet location during your stay. Your comments regarding the phone and carpet cleanliness are noted, and we appreciate you bringing these matters to our attention as they help us improve our services. We strive to provide our guests with a pleasant experience and will continue to work on enhancing our facilities in the future.
5.0分
其他
Staff was nice. No issue with our late check in. Breakfast was your basic hot breakfast. Would stay again.
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酒店回复: Hello Jakara,Thank you for sharing your feedback! We're glad to hear that you enjoyed our friendly staff and the convenience of a late check-in. It's great that you found our breakfast to meet your needs. We look forward to welcoming you back for another stay in the future!
3.0分
其他
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Room 310 The bathroom was incomplete repair construction. There is a 2x4 nailed above the toilet with measurements written on it, spackled walls unpainted from water damage. I paid full price for a damaged room.
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酒店回复: Hello Sean,Thank you for sharing your experience regarding your stay in Room 310. We understand that the condition of the bathroom did not meet your expectations. Maintenance and renovations are ongoing to enhance our guest experience, and your feedback is valuable in helping us prioritize improvements. We appreciate your insights and hope to welcome you back in the future to enjoy a fully updated room.
3.0分
其他
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Housekeeping did not provide service on Saturday. Toilet seat hung on one knob and therefore kept sliding and pinching skin. Coffee at breakfast weak. Hats off to breakfast person. She is an asset to your hotel. Cordial helpful and sincerely wishing to provide excellent service.
Needed to ask front desk for hair dryer and shower soap.
A few trips to front desk was necessary.
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酒店回复: Hello Marta,Thank you for your feedback regarding your stay. It's great to hear that our breakfast staff made a positive impression with their service. Your comments about housekeeping, maintenance issues, and the breakfast coffee have been noted for future improvement. We appreciate you bringing these matters to our attention and hope to provide a better experience on your next visit.
3.0分
其他
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Anderson stay
The room was nice and clean but the toilet did not flush well at all and the sink was backing up. On another note the breakfast was terrible. We ended up going out to get breakfast. Other than waffles the hot food tasted nasty.
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酒店回复: Hello Joseph,Thank you for your feedback regarding your recent stay. We're glad to hear you found your room clean and enjoyable. Your comments about the toilet and sink issues, as well as your breakfast experience, have been noted for our team to review. We continuously strive to improve our offerings, and feedback like yours is invaluable in that process. We appreciate you taking the time to share your thoughts.
1.0分
其他
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The property was easy to access from the highway. When we arrived we were given a room which when we tried to enter, we were greeted by the guest already staying in the room.
The hallways and stairwells were not clean. The sink in the bathroom had brown crud around the drain. The shower chair (accessible room) had black growth around the bottom of the legs. When checking out, I wanted a receipt, and the person working said it was emailed to me. He was only half awake and making no effort to provide what I wanted.
We have stayed at several Country Inn and Suites. This is the only one we have had issues with.
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酒店回复: Hello Rebecca,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that the property was easily accessible for you. Your concerns about cleanliness and service have been noted and will be addressed with the appropriate teams to ensure our standards are upheld. We appreciate your loyalty to Country Inn and Suites and hope you’ll consider staying with us again in the future to experience the service and cleanliness that we strive to provide.
3.0分
其他
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Nice hotel, but has some issues
The sink in the bathroom did not drain well. The bathroom wall had too much paint flaking off the walls. We stayed there 5 nights they should have given us a better room. Not sure if I would stay here again. The workers there were nice and professional but our room should have been more professional
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酒店回复: Hello Timothy,Thank you for your feedback regarding your recent stay. We appreciate your comments about the staff's professionalism, but we understand your concerns about the maintenance issues you experienced. Your observations about the bathroom sink and wall condition will be shared with our management team for their consideration. We strive to provide a high level of comfort and will use your insights to improve our services for future guests. We hope you will reconsider and give us another chance in the future.
5.0分
其他
Staff friendly, safe well lit area and convenience to many restaurants and a movie theater.
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酒店回复: Hello Tedd,Thank you for your kind words about our staff and the safety and convenience of our location. We are pleased to hear that you enjoyed the nearby amenities and felt secure during your stay. Your feedback is appreciated, and we look forward to welcoming you back in the future for another enjoyable experience.
5.0分
其他
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The staff at this hotel were amazing. The staff at front desk and housekeeping were all really friendly. I felt safe and I had a restful sleep. My room was very clean. There were many dining options near the hotel in walking distance which made this very convenient. There were lots of parking in well lit area. I enjoyed eating breakfast at this hotel which had choices of hot or cold breakfast. I will definitely stay here again.
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酒店回复: Hello Helen,Thank you for your wonderful feedback! We are thrilled to hear that our friendly staff, clean accommodations, and convenient dining options contributed to a restful stay. Your comments about the parking and breakfast options are greatly appreciated, as we strive to provide a welcoming experience for all our guests. We look forward to welcoming you back on your next visit!
还可以吧。
Phone didn’t work. What looked like vomit, or possibly spilled food, on the carpet under the desk. Beds comfortable, quiet room location.
Staff was nice. No issue with our late check in. Breakfast was your basic hot breakfast. Would stay again.
Room 310 The bathroom was incomplete repair construction. There is a 2x4 nailed above the toilet with measurements written on it, spackled walls unpainted from water damage. I paid full price for a damaged room.
Housekeeping did not provide service on Saturday. Toilet seat hung on one knob and therefore kept sliding and pinching skin. Coffee at breakfast weak. Hats off to breakfast person. She is an asset to your hotel. Cordial helpful and sincerely wishing to provide excellent service.
Needed to ask front desk for hair dryer and shower soap.
A few trips to front desk was necessary.
Anderson stay
The room was nice and clean but the toilet did not flush well at all and the sink was backing up. On another note the breakfast was terrible. We ended up going out to get breakfast. Other than waffles the hot food tasted nasty.
The property was easy to access from the highway. When we arrived we were given a room which when we tried to enter, we were greeted by the guest already staying in the room.
The hallways and stairwells were not clean. The sink in the bathroom had brown crud around the drain. The shower chair (accessible room) had black growth around the bottom of the legs. When checking out, I wanted a receipt, and the person working said it was emailed to me. He was only half awake and making no effort to provide what I wanted.
We have stayed at several Country Inn and Suites. This is the only one we have had issues with.
Nice hotel, but has some issues
The sink in the bathroom did not drain well. The bathroom wall had too much paint flaking off the walls. We stayed there 5 nights they should have given us a better room. Not sure if I would stay here again. The workers there were nice and professional but our room should have been more professional
Staff friendly, safe well lit area and convenience to many restaurants and a movie theater.
The staff at this hotel were amazing. The staff at front desk and housekeeping were all really friendly. I felt safe and I had a restful sleep. My room was very clean. There were many dining options near the hotel in walking distance which made this very convenient. There were lots of parking in well lit area. I enjoyed eating breakfast at this hotel which had choices of hot or cold breakfast. I will definitely stay here again.