酒店回复: Thank you for your kind feedback! We’re delighted to hear that you enjoyed your spacious room, the ample towels, and the large bathroom. Your comments encourage our team to continue providing comfortable and enjoyable stays for all our guests.We look forward to welcoming you back soon for another great experience!
5.0分
其他
原文
翻译提供方：Google
前台很棒，但
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酒店回复: Thank you for your kind words! We’re so glad to hear you had a fantastic experience with our front desk team. Your feedback means a lot, and we’ll be sure to share your compliment with them.We look forward to welcoming you back soon for another enjoyable stay.
3.0分
家庭亲子
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The property was good, clean with options in the area for dining and shopping. The two issues I had were that my room was never cleaned and restocked after my first night there. And at night it was impossible to park because of the lot being full. I am handicapped and had to walk like a half mile from the way back parking lot all the way back to the front to get in, as they do not have other doors, in the back, that you can access with your key.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you found the property clean and appreciated the convenient dining and shopping options nearby.At the same time, we sincerely apologize for the challenges you encountered. Housekeeping service and room restocking should have been consistent, and we regret that this was not the case during your stay. We also understand the inconvenience you experienced with parking and accessibility, especially as a handicapped guest. Your comments are very important and will be shared with our team so we can review ways to better support all our guests.We truly value your perspective and hope you will consider giving us another opportunity to provide you with a more comfortable and seamless experience in the future.
5.0分
其他
Big spacious room, good ventilation (a/c-heat), supply of towels, cleanliness of room, halls, lobby & attentive staff
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酒店回复: Thank you for your thoughtful review! We’re delighted to hear you enjoyed the spacious room, comfortable climate control, and the cleanliness throughout our property. It’s also wonderful to know our staff’s attentiveness added to your positive experience.We truly appreciate your feedback and look forward to welcoming you back for another comfortable stay.
5.0分
情侣出游
It was close to the activity we needed to go to and was less expensive than other places in the area.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear that our convenient location worked well for your plans and that you found good value in choosing to stay with us. Providing both comfort and affordability is something we strive for.We look forward to welcoming you back whenever your travels bring you to the area again.
4.0分
情侣出游
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We were in travel from one destination to another. We made reservations through ******* at the last minute and probably save 10 or $15 from the walk-in price we had breakfast in the morning was a nice breakfast and things went good. I would highly recommend this to other people.
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酒店回复: Thank you for sharing your experience! We’re glad to hear that you enjoyed your breakfast and that your stay went smoothly, even with last-minute travel arrangements. We appreciate your recommendation and look forward to welcoming you back for another pleasant visit.
1.0分
其他
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Was able to pay for a nights that had already happened and they refuse to refund and give money back for something. I didn’t even go to terrible experience terrible customer service.
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酒店回复: Thank you for taking the time to share your feedback. We’re truly sorry to hear about the frustration you experienced with your reservation. While we understand how disappointing this must have been, please know that your comments are very important to us as we strive to provide clear communication and attentive service at every step.We hope you will consider giving us another opportunity in the future to provide you with the welcoming and comfortable stay that so many of our guests enjoy.
5.0分
其他
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We wish we could find more rooms like this. Traveling with our children and instead of 2 queen beds and a pullout like in many hotels we enjoyed a king size bed in a separate room. Best hotel of our trip so far!
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酒店回复: Thank you for the perfect 10/10 rating and for sharing such wonderful feedback! We’re delighted to hear that our room layout was especially comfortable for your family and that it stood out as the best hotel of your trip. Providing spacious, family-friendly accommodations is something we’re proud of, and it’s rewarding to know it made your travels more enjoyable.We look forward to welcoming you and your family back again on your next journey.
4.0分
商务出差
I thought the room was nice and clean. The front desk employee was very nice and helpful.
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酒店回复: Thank you for sharing your kind feedback. We’re so pleased to hear that you enjoyed a clean and comfortable room and that our front desk team made you feel welcome and supported during your stay.We look forward to hosting you again soon for another pleasant visit.
我孩子们很喜欢酒店的泳池和游戏室！早餐很棒，我老公喜欢他们的煎饼机，孩子们则爱吃华夫饼！酒店非常干净，闻起来也很清新！十二点才退房这点也很赞！
房间非常宽敞，毛巾充足，浴室大小合适。
前台很棒，但
The property was good, clean with options in the area for dining and shopping. The two issues I had were that my room was never cleaned and restocked after my first night there. And at night it was impossible to park because of the lot being full. I am handicapped and had to walk like a half mile from the way back parking lot all the way back to the front to get in, as they do not have other doors, in the back, that you can access with your key.
Big spacious room, good ventilation (a/c-heat), supply of towels, cleanliness of room, halls, lobby & attentive staff
It was close to the activity we needed to go to and was less expensive than other places in the area.
We were in travel from one destination to another. We made reservations through ******* at the last minute and probably save 10 or $15 from the walk-in price we had breakfast in the morning was a nice breakfast and things went good. I would highly recommend this to other people.
Was able to pay for a nights that had already happened and they refuse to refund and give money back for something. I didn’t even go to terrible experience terrible customer service.
We wish we could find more rooms like this. Traveling with our children and instead of 2 queen beds and a pullout like in many hotels we enjoyed a king size bed in a separate room. Best hotel of our trip so far!
I thought the room was nice and clean. The front desk employee was very nice and helpful.