酒店回复: Hello Ivania, We're sorry to hear about the issues you encountered during your recent stay. We appreciate your feedback, as it helps us improve our services for future guests. We're glad you found some aspects of your stay enjoyable, such as the comfortable bed, working AC, convenient location, and complimentary parking. We take all feedback seriously and will address these concerns internally for better guest experiences in the future.
5.0分
其他
原文
翻译提供方:Google
非常好
第二次入住这家酒店。房间干净舒适。
房间可能被水浸湿了,家具也有点损坏。
展开
酒店回复: Hello Olivier,Merci pour votre retour concernant votre séjour. Nous sommes ravis que vous ayez trouvé la chambre propre et confortable. Nous prenons note de vos remarques sur l'état des meubles, car nous nous engageons à maintenir la qualité de nos installations. Votre avis est précieux pour nous aider à améliorer l'expérience de nos futurs clients.
5.0分
其他
原文
翻译提供方:Google
非常好
Quinta 酒店很安全。干净舒适。
但是泳池需要清洁。
展开
酒店回复: Hello olivier, Nous vous remercions d'avoir partagé votre expérience. Nous sommes heureux que vous ayez trouvé votre séjour propre et confortable. Votre remarque concernant la piscine sera transmise à la direction pour qu'elle soit prise en compte dans nos efforts continus d'amélioration. Nous espérons que vous avez passé un agréable séjour dans son ensemble et que vous nous recontacterez pour votre prochaine visite.
2.0分
其他
原文
翻译提供方:Google
我的浴缸排水很慢,第一天早上我 8 点去吃早餐时只剩下鸡蛋、冷麦片和华夫饼。
展开
酒店回复: Hello Roland,Thank you for sharing your feedback. We appreciate your input regarding the bathtub drainage issue, and your comments about the breakfast offerings will be reviewed to enhance our morning service. We value your perspective as it helps us improve the experience for future guests. Your insights are important to us and will be taken into consideration moving forward.
5.0分
其他
原文
翻译提供方:Google
一切都很棒,非常愉快。
展开
酒店回复: Hello Victor,Nos alegra saber que disfrutó de su estadía y que su experiencia fue agradable. Valoramos su feedback y esperamos tener la oportunidad de recibirlo nuevamente en el futuro para seguir brindándole un servicio de calidad. Si tiene alguna sugerencia adicional, no dude en compartirla con nosotros.
5.0分
其他
Very courteous front desk. Overall property was clean and well kept. Would like to have had a microwave in the room.
展开
酒店回复: Hello William,Thank you for your positive feedback regarding our front desk staff and the cleanliness of the property. We appreciate your suggestion about adding microwaves to the rooms and will share it with our management team for their consideration. We hope to welcome you back on your next visit and provide you with an even better experience that meets your needs.
3.0分
商务出差
展开
When I checked in at front desk I was told I only had one room. I assured the staff member that I had confirmation of two rooms. The front desk staff then proceeded to tell me ( with a bad attitude)that it must be in another name. When I presented the confirmation of the two rooms in my name she said the other room was reserved in my wife’s name at which time she made her present her ID before giving us the second room. We have always enjoyed our stays at LaQuinta and this is the first staff member that has ever been rude. The room was great!
展开
酒店回复: Thank you for sharing your experience. We appreciate your loyalty and are glad to hear that your room was great and met your expectations. Regarding the check-in process, our staff follows established procedures to ensure that all reservations are accurately verified, which sometimes includes confirming IDs when multiple reservations are involved. While we regret that the interaction felt unpleasant, we are confident that our team strives to maintain professionalism and accuracy in all guest transactions. Your feedback is valuable and helps us continue providing a consistent experience for all our guests.
4.0分
家庭亲子
Location Location Location!! Rioms were nice and very clean! Staff is super nice!
展开
酒店回复: Hello Rebecca,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our location, found your room to be clean and comfortable, and appreciated our friendly staff. Your comments are valuable to us, and we hope to welcome you back for another great stay in the future. Safe travels!
5.0分
其他
great location near food and shopping. Room was nice and clean and no carpet which I prefer.
展开
酒店回复: Hi Dennis, Thank you for sharing your positive feedback about your stay. We’re pleased to know that you enjoyed our convenient location close to dining and shopping options, as it’s one of the highlights many guests appreciate. It’s also great to hear that you found the room clean and comfortable, and that the flooring met your preference for a fresh, modern feel. Your comments reflect the effort our team puts into maintaining a pleasant and practical environment for all our guests.
2.0分
商务出差
展开
I checked in on 9/15/25 @ 3:20pm and everything appeared clean as usual. I had no food in the room and around 6:15pm I saw a roach climbing the wall and killed it and then went to bathroom around 2:15am and found another roach in bathtub and killed it, so I didn’t sleep much the rest of the night, and I NEVER keep food or anything to attract bugs in my room. Then from Tuesday to Wednesday night I saw 2 more roaches and killed them. Every time I killed one I called front desk to be moved and being left on hold more than 10 minutes each time I hung up. I didn’t sleep well the entire visit worrying about roaches crawling on me or possibly in my mouth as I snore, and the entire reason for me staying there was online conferences Tuesday & Wednesday and my WiFi continued to shut down on me and I’d have to reconnect to ZOOM for critical meetings I was attending online.
I’ve stayed there before and it has been perfect before this visit but I couldn’t wait to get home this time because I got no sleep and WiFi cutouts have made me rethink reserving a room for a visit I was planning next month in October to stay at this LaQuinta Inn in Walker, LA. I was going to start staying there every couple months due to my online conferences but starting to rethink staying somewhere else. Just thought you should know it was a horrible no rest stay.
展开
酒店回复: Hello Wyatt,Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your loyalty as a returning guest, and we are sorry to hear about your experience with the pests and WiFi disruptions during such an important visit. Your concerns are important to us, and we will ensure that our management team is made aware of your comments for their attention. We hope you will reconsider us for your future travels, as we strive to provide a better experience on your next visit.
淋浴时浴缸排水不畅。床垫上的床单污渍难看得令人作呕。窗户打不开,根本无法呼吸新鲜空气。早餐不怎么样,电视上的WiFi也连不上Netflix。第一次也是最后一次入住拉昆塔酒店。优点是:床很舒服,空调/风扇运转良好,周边环境便利,停车免费!物有所值。
非常好
第二次入住这家酒店。房间干净舒适。
房间可能被水浸湿了,家具也有点损坏。
非常好
Quinta 酒店很安全。干净舒适。
但是泳池需要清洁。
我的浴缸排水很慢,第一天早上我 8 点去吃早餐时只剩下鸡蛋、冷麦片和华夫饼。
一切都很棒,非常愉快。
Very courteous front desk. Overall property was clean and well kept. Would like to have had a microwave in the room.
When I checked in at front desk I was told I only had one room. I assured the staff member that I had confirmation of two rooms. The front desk staff then proceeded to tell me ( with a bad attitude)that it must be in another name. When I presented the confirmation of the two rooms in my name she said the other room was reserved in my wife’s name at which time she made her present her ID before giving us the second room. We have always enjoyed our stays at LaQuinta and this is the first staff member that has ever been rude. The room was great!
Location Location Location!! Rioms were nice and very clean! Staff is super nice!
great location near food and shopping. Room was nice and clean and no carpet which I prefer.
I checked in on 9/15/25 @ 3:20pm and everything appeared clean as usual. I had no food in the room and around 6:15pm I saw a roach climbing the wall and killed it and then went to bathroom around 2:15am and found another roach in bathtub and killed it, so I didn’t sleep much the rest of the night, and I NEVER keep food or anything to attract bugs in my room. Then from Tuesday to Wednesday night I saw 2 more roaches and killed them. Every time I killed one I called front desk to be moved and being left on hold more than 10 minutes each time I hung up. I didn’t sleep well the entire visit worrying about roaches crawling on me or possibly in my mouth as I snore, and the entire reason for me staying there was online conferences Tuesday & Wednesday and my WiFi continued to shut down on me and I’d have to reconnect to ZOOM for critical meetings I was attending online.
I’ve stayed there before and it has been perfect before this visit but I couldn’t wait to get home this time because I got no sleep and WiFi cutouts have made me rethink reserving a room for a visit I was planning next month in October to stay at this LaQuinta Inn in Walker, LA. I was going to start staying there every couple months due to my online conferences but starting to rethink staying somewhere else. Just thought you should know it was a horrible no rest stay.