酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay.Per Wyndham brand standards, housekeeping service is currently scheduled every third day during the length of a guest’s stay. However, we understand that this policy has not been well received by many of our valued guests, and based on this feedback, we will be returning to every-other-day service moving forward to help avoid these kinds of issues in the future.We also want to extend our sincere apologies that your room was not serviced at all during your five-night stay. Unfortunately, we experienced an unexpected emergency with one of our housekeeping team members, which resulted in staffing issues that impacted several guests, including yourself. While not an excuse, it is certainly not the level of service we aim to provide, and we regret that your stay was affected.We appreciate your understanding and hope you’ll consider staying with us again, allowing us the opportunity to provide the seamless experience you deserve.
Lots of good parking right outside of front lobby. Friendly staff, and very good compimenttay breakfasts.
5.0分
商务出差
Room was clean and roomy. Breakfast was great, a good variety. Staff was friendly and helpful.
5.0分
家庭亲子
Clean room, friendly and excellent staff, conveniently located, has everything we need, a very good value!
4.0分
其他
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The room was clean and when I asked for additional towels they were provided. I think the room should have been cleaned every two days instead of every three days.
**高地超值中途停留！**
Microtel 是我们韦恩堡到华盛顿特区旅途中一个绝佳且便捷的停留点。它位于高地，紧邻 I-70 高速公路，交通十分便利。房间**干净安静**，正是我们短暂休息所需要的。员工热情友好，免费早餐让我们迅速恢复了活力，继续上路。强烈推荐，轻松便捷，经济实惠！
我周三入住了这家麦克罗特尔酒店，周日退房。整个入住期间，客房服务人员从未进过我的房间。四个晚上都没换过床单，每晚都要去前台要毛巾。每天早上，我都会把用过的纸篓和毛巾放在门外的地板上，到时候总有人会来收走。
温德姆似乎觉得，给酒店贴上“温德姆绿色”的标签，就等于原谅了他们完全缺乏基本的客户服务。如果温德姆真的关心我们的环境，他们就不会把房间里的每个纸咖啡杯都用塑料袋包装起来。他们也不会在自助早餐时把每一片面包、贝果或糕点都单独用密封袋包装起来，也不会提供用独立塑料袋包装的塑料餐具。
这显然是温德姆的贪婪，而不是温德姆绿色。如果你作为客人，喜欢在他们的酒店被完全忽视，那是你的选择。我不会推荐这家 Microtel 酒店，以后我会避免入住任何温德姆酒店。
客房服务不足
我住了5晚，客房服务人员没有进房间补给、倒垃圾、更换毛巾。我多次上门服务，也多次致电前台寻求服务。我多次去前台要干净的毛巾和咖啡包。为什么我住了5晚，客房服务人员却不来？
住宿体验很棒
我们遇到的所有酒店员工都非常友好且乐于助人。房间干净安静。套房宽敞舒适。酒店位置便利，附近有多家餐厅。我只希望床是特大号的，而不是大号的。
我被告知原来的房间已经住满了。他们只是想给我换一间没有无障碍淋浴的房间。房间里没有沙发。
床上有头发，水槽里有霉菌。前台两次通知需要打扫房间，但都被忽略了
Lots of good parking right outside of front lobby. Friendly staff, and very good compimenttay breakfasts.
Room was clean and roomy. Breakfast was great, a good variety. Staff was friendly and helpful.
Clean room, friendly and excellent staff, conveniently located, has everything we need, a very good value!
The room was clean and when I asked for additional towels they were provided. I think the room should have been cleaned every two days instead of every three days.