酒店回复: Dear Adan,Thank you for taking the time to share your experience. We regret that our cleanliness did not meet your expectations and we apologize for any inconvenience. We are glad to know that our staff left a positive impression on you and we hope to have the opportunity to further impress you in the future.
Room was clean, bed was ok. Room had a musty smell, I brought spray though. Breakfast was very sparse. There were 7 of us and they had 4 pieces of sausage, maybe 1 cup of milk(they refilled), a small amount of bacon, no oatmeal. I would stay again just not plan on breakfast.
酒店回复: Thank you for your feedback and will investigate this.
5.0分
其他
The staff was very friendly, and the rooms are excellent. The free breakfast was a plus.
酒店回复: Thank you for your feedback.
5.0分
其他
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Great stay at Garner
Breakfast was great. Monica the desk clerk was friendly and very gracious. Room AC was nice and comfortable. Room were excellent clean, large tv, and very safe environment.
3.0分
商务出差
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Overall the experience was ok !! Hot lobby and hallways. Rooms were excellent. Had to struggle to get the TV on because their Internet was out.
Walked down from the room for breakfast at 6:55 AM on September 14 and waited till 7:30 AM. No breakfast no Employee no attendant. Had to leave in frustration. They had a sign upfront that the employee will return in 10 minutes.
2.0分
其他
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Don’t bother, you will be disappointed.
The hotel appears to be updated, however, service and amenities are severely lacking.
Apparently a large number of construction workers use this hotel as a base and they leave their dirty work boots and socks in the hallways.
We reserved a queen room and got a full. Our refrigerator stopped working and we had to throw all our food away. We notified front desk our toilet wasn't working on day 2 and never got any assistance. Breakfast was posted from 6:30-9:30, by 7am the breakfast was completely empty and never refilled. When it became empty, it seems the front desk clerk would hide so he would not have to address the situation. on the 3rd day we went down at 8am, and found the breakfast empty again and the front desk clerk was actually there, he said you are quite late did you want something to eat? Again, breakfast was posted 6:30-9:30, but no food. The only reason I gave it 2 stars was for cleanliness.
3.0分
家庭亲子
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Well, I wanted to be fair so here goes: price is alright. Location was perfect for what we needed. Cons: we booked this hotel in part for the breakfast but.....every time we went to see if there were any hot items (eggs, bacon etc) There was nothing available....on one occasion more was brought 30 minutes after we came down for coffee. There was some fruit, froot loops, milk and a bit of bagels. If the breakfast will be spotty or dismal, better not to offer it. At least there was coffee 24/7.
The tables in the kitchen area were not cleaned until our second day, the carpet in our room had some stains and the refrigerator was full of a previous guest's left behind food -which tells you often they clean the rooms- and the caulking around the tub was black (we tried to tell ourselves, it was just an older tub and at least they cleaned the frig after we asked)
We had to ask for a do not disturb sign for our room twice before we got one and the manager put it on the wrong door (he had to go look for one in order to accomodate the request)
The bright star was Marina -she cleaned everything thoroughly -chairs, tables, coffee machine and she was super sweet. If this place had four Marinas then it would probably be a 5 star review. Small hotel, small town, yes, but you'd think the place would be cleaner as a result.
Needless to say, we wouldn't stay here again or recommend to anyone else. I'd drive a lot farther for a cleaner experience.
酒店相当脏
这是一家相当肮脏的酒店，自从抵达以来，浴室很脏，地板上有油炸食品，显然我们没有吃这些食物，但来自以前的客人，地毯上有死昆虫，甚至有一只蝎子从我们身上出来，破毛巾那家酒店唯一可以挽救的是晚上留下来照顾客人的女孩，我们最终在预订完成之前离开了，
非常好，干净，非常舒适，100% 推荐
工作人员非常细心和乐于助人，床的舒适度是唯一的优点。从又脏又旧的大堂，到脏兮兮的电梯，再到早餐区，都脏得难以形容，令人不愉快。房间的走廊闻起来很难闻，墙壁上有修理的迹象，很糟糕。房间的墙壁、灯泡和旧家具都损坏了。是的，它看起来很干净，但我绝对不会向任何人推荐这个酒店。坏的经验
一切都很好
Room was clean, bed was ok. Room had a musty smell, I brought spray though. Breakfast was very sparse. There were 7 of us and they had 4 pieces of sausage, maybe 1 cup of milk(they refilled), a small amount of bacon, no oatmeal. I would stay again just not plan on breakfast.
The staff was very friendly, and the rooms are excellent. The free breakfast was a plus.
Great stay at Garner
Breakfast was great. Monica the desk clerk was friendly and very gracious. Room AC was nice and comfortable. Room were excellent clean, large tv, and very safe environment.
Overall the experience was ok !! Hot lobby and hallways. Rooms were excellent. Had to struggle to get the TV on because their Internet was out.
Walked down from the room for breakfast at 6:55 AM on September 14 and waited till 7:30 AM. No breakfast no Employee no attendant. Had to leave in frustration. They had a sign upfront that the employee will return in 10 minutes.
Don’t bother, you will be disappointed.
The hotel appears to be updated, however, service and amenities are severely lacking.
Apparently a large number of construction workers use this hotel as a base and they leave their dirty work boots and socks in the hallways.
We reserved a queen room and got a full. Our refrigerator stopped working and we had to throw all our food away. We notified front desk our toilet wasn't working on day 2 and never got any assistance. Breakfast was posted from 6:30-9:30, by 7am the breakfast was completely empty and never refilled. When it became empty, it seems the front desk clerk would hide so he would not have to address the situation. on the 3rd day we went down at 8am, and found the breakfast empty again and the front desk clerk was actually there, he said you are quite late did you want something to eat? Again, breakfast was posted 6:30-9:30, but no food. The only reason I gave it 2 stars was for cleanliness.
Well, I wanted to be fair so here goes: price is alright. Location was perfect for what we needed. Cons: we booked this hotel in part for the breakfast but.....every time we went to see if there were any hot items (eggs, bacon etc) There was nothing available....on one occasion more was brought 30 minutes after we came down for coffee. There was some fruit, froot loops, milk and a bit of bagels. If the breakfast will be spotty or dismal, better not to offer it. At least there was coffee 24/7.
The tables in the kitchen area were not cleaned until our second day, the carpet in our room had some stains and the refrigerator was full of a previous guest's left behind food -which tells you often they clean the rooms- and the caulking around the tub was black (we tried to tell ourselves, it was just an older tub and at least they cleaned the frig after we asked)
We had to ask for a do not disturb sign for our room twice before we got one and the manager put it on the wrong door (he had to go look for one in order to accomodate the request)
The bright star was Marina -she cleaned everything thoroughly -chairs, tables, coffee machine and she was super sweet. If this place had four Marinas then it would probably be a 5 star review. Small hotel, small town, yes, but you'd think the place would be cleaner as a result.
Needless to say, we wouldn't stay here again or recommend to anyone else. I'd drive a lot farther for a cleaner experience.