酒店回复: Dear guest, we very much appreciate and value your feedback. It's always a pleasure to receive the positive feedback. Thank you for staying with us and have a wonderful day.
5.0分
其他
原文
翻译提供方:Google
比预期好
比我预期的要好,位于可以步行游览的区域
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酒店回复: Dear guest, Thank you so much for your kind words. And we very much appreciate and value your feedback. Its always a pleasure to receive the positive feedback. Thank you once again for staying with us and have a wonderful day.
1.0分
其他
Not a good place to stay..holes in the bedding, and stains on the sheets. Dirty walls, dirty doors. The place needs an upgrade for the price that was paid.
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酒店回复: Dear guest. We would like to take this opportunity to apologize for the inconvenience as a guest of Super 8 motel. We appreciate the time that you took to bring this matter into our attention. once again, I apologize for inconvenience.
1.0分
商务出差
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Was here for business and this hotel did not meet expectations for a good stay in Ruston. The room was not the best condition. Burn holes in the blankets and stained pillowcases and sheets. Iron leaked water and ironboard couldn’t even stand. Bathtub was dirty. Sink water only ran warm. Fridge had an old STINK smell so I did not use it. There was no breakfast. One night, three guys were sitting in front of the hotel smoking and the smell filled the parking lot. The day of checkout, the staff called me at 9AM to ask if I was checking out at 11AM?? Then called me at 10:30 to rush me out of the room? At 11AM, two ladies knocked on my door to ask if I’m leaving. I’ve never experienced this at ANY hotel for checkout. When I checked out, I was told I couldn’t get a receipt and the staff (Gia) was very rude and unprofessional. I rate this hotel a 0/5 if I could. Would never recommend this anyone.
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酒店回复: Dear guest. We would like to take this opportunity to apologize for the inconvenience as a guest of Super 8 motel. We appreciate the time that you took to bring this matter into our attention. once again, I apologize for inconvenience.
4.0分
其他
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This was a great stay. I would have given everything a higher star level if the bathroom has the Dove dispenser for toiletries that other properties provide. Also, if they had firm pillows and extra hand towels on check-in. In all fairness it was a last minute reservation.
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酒店回复: Dear guest. We would like to take this opportunity to apologize for the inconvenience as a guest of Super 8 motel. We appreciate the time that you took to bring this matter into our attention. once again, I apologize for inconvenience.
3.0分
商务出差
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The room was fine it was a non smoking room but had holes in the sheets and covers like it was a smoking room. The housekeeper walked in our room twice Saturday morning and ask could she clean I didn’t understand why she came to our room but that part was creepy.
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酒店回复: Dear guest. I would like to take this opportunity to apologize for your unpleasant experience as a guest of the Super 8 motel. Thank you again for staying with us.
2.0分
商务出差
Room sheets and towels had stains and cigarette burns. Non smoking room smelt like a smoking room.
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酒店回复: Dear guest. I would like to take this opportunity to apologize for your unpleasant experience as a guest of the Super 8 motel. Thank you again for staying with us
4.0分
家庭亲子
clean room/quiet area/basic stay/friendly front desk people
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酒店回复: Dear guest, we very much appreciate and value your feedback. It's always a pleasure to receive the positive feedback. Thank you for staying with us and have a wonderful day.
3.0分
其他
Ac waa good. I asked for more toilet paper and a blanket and didnt get either.
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酒店回复: Dear guest. We would like to take this opportunity to apologize for the inconvenience as a guest of Super 8 motel. We appreciate the time that you took to bring this matter into our attention. once again, I apologize for inconvenience.
1.0分
其他
I'm calling the health department because they admitted to having bed bugs
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酒店回复: Dear guest. We would like to take this opportunity to apologize for the inconvenience as a guest of Super 8 motel. We appreciate the time that you took to bring this matter into our attention. once again, I apologize for inconvenience.
我会再次预订
办理入住时的那位年轻女士非常友好和乐于助人。房间干净整洁,状况良好。池子也是积极的。早餐还算可以,但选择还是很少。
比预期好
比我预期的要好,位于可以步行游览的区域
Not a good place to stay..holes in the bedding, and stains on the sheets. Dirty walls, dirty doors. The place needs an upgrade for the price that was paid.
Was here for business and this hotel did not meet expectations for a good stay in Ruston. The room was not the best condition. Burn holes in the blankets and stained pillowcases and sheets. Iron leaked water and ironboard couldn’t even stand. Bathtub was dirty. Sink water only ran warm. Fridge had an old STINK smell so I did not use it. There was no breakfast. One night, three guys were sitting in front of the hotel smoking and the smell filled the parking lot. The day of checkout, the staff called me at 9AM to ask if I was checking out at 11AM?? Then called me at 10:30 to rush me out of the room? At 11AM, two ladies knocked on my door to ask if I’m leaving. I’ve never experienced this at ANY hotel for checkout. When I checked out, I was told I couldn’t get a receipt and the staff (Gia) was very rude and unprofessional. I rate this hotel a 0/5 if I could. Would never recommend this anyone.
This was a great stay. I would have given everything a higher star level if the bathroom has the Dove dispenser for toiletries that other properties provide. Also, if they had firm pillows and extra hand towels on check-in. In all fairness it was a last minute reservation.
The room was fine it was a non smoking room but had holes in the sheets and covers like it was a smoking room. The housekeeper walked in our room twice Saturday morning and ask could she clean I didn’t understand why she came to our room but that part was creepy.
Room sheets and towels had stains and cigarette burns. Non smoking room smelt like a smoking room.
clean room/quiet area/basic stay/friendly front desk people
Ac waa good. I asked for more toilet paper and a blanket and didnt get either.
I'm calling the health department because they admitted to having bed bugs