This is my second stay here, and I have enjoyed both! Very clean hotel, friendly staff and beautiful view from the balcony! I also enjoy that this hotel is set to the side of the boardwalk, so it is peaceful and I only see the view of the beach/ocean!!!
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酒店回复: Welcome back! We truly appreciate your continued trust in us for your visit to Ocean City! It brings us immense joy to know that our friendly service, refreshing atmosphere, and beautiful beachfront location have exceeded your expectations. We absolutely love hosting you and eagerly look forward to welcoming you back soon for another wonderful stay!
5.0分
家庭亲子
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The staff was prompt and courteous. Our rooms were clean and inviting. The pool was warm and stocked with towels. The accessibility of the oceanfront along with outside seating was enjoyable. Great experience.
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酒店回复: We sincerely appreciate your choice to stay with us at the Hilton Garden Inn! It's wonderful to know that you found our staff warm, our rooms inviting, and our pool delightful. It was a pleasure hosting you, and we eagerly await your return!
5.0分
其他
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Very clean room. The fan in the bathroom didn't work but not a problem. The cleaning lady, because I was sick in bed, did only what we asked her to do and was very nice. No trouble with staying another night. Excellent service, beautiful view. We will stay here again.
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酒店回复: It's outstanding you had such a wonderful experience. We care about the satisfaction of our guests and can't wait to see you again soon!
5.0分
情侣出游
Prettiest views and a lovely beach with massive rooms and the nicest staff. Will stay again!
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酒店回复: We truly cherish hearing that our guests plan to return! Thank you immensely for your generous review. It was an absolute delight to host you, and we wholeheartedly look forward to welcoming you back in the near future!
3.0分
家庭亲子
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The bed was awful.Very uncomfortable and to low to the ground. The deck was really nice. We could have used cups in the bathroom to rinse after brushing your teeth. Also, some cups in the room if you wanted a drink. The bartenders Vince and Chris were super nice.
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酒店回复: While I am glad that your stay was overall okay, I regret that we didn't provide an exceptional experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing a review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for a better stay in the future.
4.0分
家庭亲子
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It was a good room and a fair price. I mistakenly thought breakfast was included, but that was an error on my part. It was off season, so much of the summer businesses nearby (for breakfast) were closed. No biggie. The staff was kind and let us pick our room at checkin. The balcony overlooking the ocean was also nice. We slept with the balcony door open all night listening to the ocean waves.
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酒店回复: I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again.
2.0分
其他
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Put a $50 per night hold on my card, I was unaware. Plus had to pay for parking. Even mom n pop hotels here give parking pass. Asked for extra body wash, I ran out… never recieved. Not impressed doubt I will return,
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酒店回复: I sincerely apologize that we didn't meet your expectations. Thank you for providing us with some feedback to work with and learn from. Our guests' experience is of the utmost importance to us, and your comments help us improve and become a better hotel. We hope you will consider a return visit in the future as we would love to provide you with a better stay.
景色确实很好，面向大海，可以看到日出。看不到日落（方向不对）
房间太小，沙发床打开后就占满了living room，都没有办法走路
我们非常享受这次住宿。地理位置绝佳，服务也很棒。每个人都乐于助人，态度友善。我们没有在酒店用餐，但我相信食物肯定也很不错。感谢你们提供了这么棒的住宿体验。我们一定会把这里列入我们下次在马里兰州大洋城住宿的首选清单！
位置很好，但硬件设施需要升级改造。
This is my second stay here, and I have enjoyed both! Very clean hotel, friendly staff and beautiful view from the balcony! I also enjoy that this hotel is set to the side of the boardwalk, so it is peaceful and I only see the view of the beach/ocean!!!
The staff was prompt and courteous. Our rooms were clean and inviting. The pool was warm and stocked with towels. The accessibility of the oceanfront along with outside seating was enjoyable. Great experience.
Very clean room. The fan in the bathroom didn't work but not a problem. The cleaning lady, because I was sick in bed, did only what we asked her to do and was very nice. No trouble with staying another night. Excellent service, beautiful view. We will stay here again.
Prettiest views and a lovely beach with massive rooms and the nicest staff. Will stay again!
The bed was awful.Very uncomfortable and to low to the ground. The deck was really nice. We could have used cups in the bathroom to rinse after brushing your teeth. Also, some cups in the room if you wanted a drink. The bartenders Vince and Chris were super nice.
It was a good room and a fair price. I mistakenly thought breakfast was included, but that was an error on my part. It was off season, so much of the summer businesses nearby (for breakfast) were closed. No biggie. The staff was kind and let us pick our room at checkin. The balcony overlooking the ocean was also nice. We slept with the balcony door open all night listening to the ocean waves.
Put a $50 per night hold on my card, I was unaware. Plus had to pay for parking. Even mom n pop hotels here give parking pass. Asked for extra body wash, I ran out… never recieved. Not impressed doubt I will return,