The staff were friendly and helpful. My issues stem from the upkeep of the property. The main areas like dining, hallways, etc, were HOT. At one point in the evening I saw a lady using a box fan in the dining area. The rooms itself were only decently cooled down. The restrooms did not include basic toiletries like hand soap. Breakfast was good and cook was responsive. There was a roach in the dining area.
4.0分
其他
The room was essentially great, except that it smelled moldy. I bought air freshener and that helped.
4.0分
其他
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The room was really nice and quiet and comfortable, but the lighting in the room was terrible. There were only lights by the sides of the bed and it was too dark in the room. The water in the bathroom took a long time to get hot, but once it did, it was great.
5.0分
其他
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Friendly staff, greeted us each time we returned to the hotel. AC worked well. Accessible room was plenty roomy for large electronic wheelchair and other items
1.0分
情侣出游
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I fell flat on my face after tripping over an electric plug built into the floor, it was about 1/2 inch tall and unmarked. They had to call EMS for me and I was taken to an ER. I had no broken bones but a slight concussion. My left knee is very painful as is my right hand. When I came back from the ER they had a yellow Caution marker placed over it.
5.0分
其他
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Solid Choice for a Rockport Stay
The room was very clean and comfortable. The breakfast options were delicious and plentiful. The staff were all very friendly and helpful.
5.0分
情侣出游
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They did a fantastic job of keeping everything very clean. The staff was very friendly and helpful. I know of breakfast was very good and was a great option in the morning! We will definitely stay again if we travel that way.
我们经常住在这里,所以对这里很熟悉。房间总是干净舒适。房间设施有点旧了,可以升级一下,不过总的来说住得很舒服。希望能换换早餐的样式。
我们住得很愉快。感谢您提供了一个安全又安静的住所。住得也很舒服。
泳池区非常漂亮。房间也很漂亮。
。可惜的是,每天的早餐都一样。
The staff were friendly and helpful. My issues stem from the upkeep of the property. The main areas like dining, hallways, etc, were HOT. At one point in the evening I saw a lady using a box fan in the dining area. The rooms itself were only decently cooled down. The restrooms did not include basic toiletries like hand soap. Breakfast was good and cook was responsive. There was a roach in the dining area.
The room was essentially great, except that it smelled moldy. I bought air freshener and that helped.
The room was really nice and quiet and comfortable, but the lighting in the room was terrible. There were only lights by the sides of the bed and it was too dark in the room. The water in the bathroom took a long time to get hot, but once it did, it was great.
Friendly staff, greeted us each time we returned to the hotel. AC worked well. Accessible room was plenty roomy for large electronic wheelchair and other items
I fell flat on my face after tripping over an electric plug built into the floor, it was about 1/2 inch tall and unmarked. They had to call EMS for me and I was taken to an ER. I had no broken bones but a slight concussion. My left knee is very painful as is my right hand. When I came back from the ER they had a yellow Caution marker placed over it.
Solid Choice for a Rockport Stay
The room was very clean and comfortable. The breakfast options were delicious and plentiful. The staff were all very friendly and helpful.
They did a fantastic job of keeping everything very clean. The staff was very friendly and helpful. I know of breakfast was very good and was a great option in the morning! We will definitely stay again if we travel that way.