The property is really nice and clean. The room was nice and clean. We had a double queen with ocean view and Kitchenette. The room was spacious and nice. Would definitely stay here again.
4.0分
其他
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Overall a wonderful stay: large room, nice staffs, great view. Kitchen counter is too small and not enough tools/equipment available. I wish I knew what to bring from home for the kitchen. And please replace the old, cheap Conair hairdryer with something more decent :)
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酒店回复: Dear Orchida, Thank you for sharing your experience! We’re so glad to hear you enjoyed your stay, especially the spacious room, great view, and friendly team. We appreciate your helpful feedback regarding the kitchen setup and hairdryer—comments like yours help us make meaningful improvements for future guests. We hope to welcome you back soon for another wonderful stay!Guest Services Management Team
5.0分
情侣出游
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Came off season and loved this hotel and ocean front room with a private balcony, huge living area, full kitchen and huge bathroom! The view and location was perfect for us. Would recommend!
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酒店回复: Dear Donna, Thank you for your kind words! We're so glad you enjoyed your off-season getaway with us and that your oceanfront room, private balcony, and spacious accommodations made for a memorable stay.It’s wonderful to hear that the view and location were a perfect fit for your trip. We truly appreciate your recommendation and hope to welcome you back to DoubleTree by Hilton Ocean City Oceanfront for another relaxing visit soon!Guest Services Management Team
3.0分
情侣出游
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Bed was uncomfortable, screen door to deck came off track too easily and bathroom kept blowing fuse, which was a known issue not communicated upon checkin. Also had to call to find out how to open glass door to balcony-complicated. Restaurant had good service and food.
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酒店回复: Dear Karen,Thank you for sharing your feedback. We’re glad you enjoyed the service and food at our restaurant. However, we apologize for the challenges you experienced with your room. Your comments are important to us, and we will share them with our team to help improve communication and ensure guest comfort in the future. We appreciate you bringing this to our attention and hope to have the opportunity to provide a seamless stay next time.Guest Services Management Team
5.0分
其他
J and T ❤️
Amazing view and location! All staff was very pleasant, helpful and knowledgeable! Had an amazing trip despite the rain! We love the Hiltons hotels
3.0分
其他
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Everything was functional, but...
This place could be so much better if it got some renovations and updates. Much of the room had some noticeable wear and tear, such as the dings in the refrigerator door, or the mostly-detached floor trim where the carpet and tile meet.
Everything was functional, just dingy, dated, and occasionally damaged.
The staff were friendly. We enjoyed our dinner at Marlin Moon.
I was a bit surprised at the $10/day charge for parking in the hotel's parking deck, which is a nerve wracking tightly packed affair where about 75% of all spaces are adjacent to a support post.
There is a shop on the first floor. I was hoping to get some coffee there as the in-room coffee only gets you so far, but it seems it doesn't open until 8-8:30. I wanted to stop there for some snacks when I returned to the hotel in the early afternoon, but they were already closed. I like when hotels have convenience shops integrated, and this one looked well stocked. I would have liked to have been able to buy things there, but being open for what seems like 4 hours a day makes that difficult. I am guessing at the hours as I didn't see any posted.
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酒店回复: Dear Jason, Thank you for taking the time to share such detailed feedback. We appreciate you pointing out what worked and what could be better. We are delighted you found the staff friendly and enjoyed dinner at Marlin Moon. It is great to hear those parts of your stay worked well. We also hear your concerns about the room condition and the visible wear and tear. Guests expect a fresh, well maintained space, and we understand how those details affected your impression. The parking layout and the daily parking charge are important factors when planning a stay, and we understand how frustrating a tightly packed deck can be. Thank you again for letting us know. Your comments help us improve the experience for all guests, and we appreciate you staying with us.Guest Services Management Team
总体挺不错的,酒店不大,但是房间里该有的都有了,海景房景观非常好,正面看海,房间也是很干净的。吃了餐厅服务员推荐的早餐,味道很棒,此次体验完美。
就是退房时,想找前台扎头巾的女孩要瓶水带着,她说没有。之前和前台长发胖乎乎的女孩和一位男士沟通都非常的好,那两位友善耐心,前台的一位男士还去过中国香港和上海。
我们通知客房部打扫房间后,他们没有出现。整体来说,客服服务令人愉快……泳池太小了,热水浴缸也坏了三天。
服务非常专业。酒店整洁度一流,地理位置也极佳。
酒店地理位置很好离水上乐园什么的都很近,酒店餐厅早中晚吃的都不错不错,早上看日出很美,但是对于八千多两天这价钱来说设施一般,游泳池不干净,第二天要打电话叫人来打扫卫生然后打扫的很忽悠,卫生有待改善!
The property is really nice and clean. The room was nice and clean. We had a double queen with ocean view and Kitchenette. The room was spacious and nice. Would definitely stay here again.
Overall a wonderful stay: large room, nice staffs, great view. Kitchen counter is too small and not enough tools/equipment available. I wish I knew what to bring from home for the kitchen. And please replace the old, cheap Conair hairdryer with something more decent :)
Came off season and loved this hotel and ocean front room with a private balcony, huge living area, full kitchen and huge bathroom! The view and location was perfect for us. Would recommend!
Bed was uncomfortable, screen door to deck came off track too easily and bathroom kept blowing fuse, which was a known issue not communicated upon checkin. Also had to call to find out how to open glass door to balcony-complicated. Restaurant had good service and food.
J and T ❤️
Amazing view and location! All staff was very pleasant, helpful and knowledgeable! Had an amazing trip despite the rain! We love the Hiltons hotels
Everything was functional, but...
This place could be so much better if it got some renovations and updates. Much of the room had some noticeable wear and tear, such as the dings in the refrigerator door, or the mostly-detached floor trim where the carpet and tile meet.
Everything was functional, just dingy, dated, and occasionally damaged.
The staff were friendly. We enjoyed our dinner at Marlin Moon.
I was a bit surprised at the $10/day charge for parking in the hotel's parking deck, which is a nerve wracking tightly packed affair where about 75% of all spaces are adjacent to a support post.
There is a shop on the first floor. I was hoping to get some coffee there as the in-room coffee only gets you so far, but it seems it doesn't open until 8-8:30. I wanted to stop there for some snacks when I returned to the hotel in the early afternoon, but they were already closed. I like when hotels have convenience shops integrated, and this one looked well stocked. I would have liked to have been able to buy things there, but being open for what seems like 4 hours a day makes that difficult. I am guessing at the hours as I didn't see any posted.