Room was nice. Heater had horrible smell when we tried to use it. Comfy beds. Soft towels
4.0分
其他
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Enjoyable stay, I particularly like the room setup. Only one thing to mention I disliked. There was no exhaust fan in the bathroom. After a shower or bath the room becomes stuffy.
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酒店回复: Thank you for sharing your feedback! We’re glad to hear you enjoyed your stay and liked the room setup. We appreciate your comment about the bathroom ventilation — we’ll be sure to share this with our maintenance team for review. We hope to welcome you back again soon!
4.0分
其他
The breakfast experience was less than satisfactory, and the hot tub was non-operational.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your breakfast experience did not meet expectations and that the hot tub was not operational during your stay. We truly apologize for the inconvenience. Our team is addressing these issues to ensure a better experience for all guests moving forward. We appreciate your comments and hope you’ll consider giving us another opportunity to serve you.
5.0分
其他
Front desk Service was polite and professional . Rooms were clean, bed was comfortable.
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酒店回复: Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed our clean rooms, comfortable beds, and polite, professional front desk service. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon!
4.0分
其他
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We had a king jacuzzi suite. Super fun to have the big tub. However, the shower was ridiculously low - I am 5'8" and couldn't fit under the shower head. My husband is 6'4" and could fit in the shower at all - the ceiling is extremely low! If you're under 5'5" you're allowed a good shower. Everyone else, be prepared.
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酒店回复: Thank you for sharing your feedback! We’re happy to hear you enjoyed the Jacuzzi suite and had fun using the big tub. We appreciate your comments about the shower height — we understand how that could be inconvenient and will share this with our team for future improvements. We hope to have the opportunity to welcome you again for a more comfortable stay!
2.0分
其他
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Checking in was good but once we got to the room, it smelled terrible and left feeling sick the next morning. We were just passing through and have been sick the rest of my trip.
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酒店回复: Thank you for taking the time to share your experience. We’re very sorry to hear about the unpleasant odor in your room and that you felt unwell afterward. This is certainly not the experience we want our guests to have. Please know we take your feedback seriously and will have our housekeeping and maintenance teams look into this immediately. We hope you’re feeling better and that you’ll consider giving us another chance in the future to provide a much more comfortable stay.
4.0分
家庭亲子
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You could tell it was an older property, but they are working on it. The bed was comfortable, and pillows were plenty. It was clean. The breakfast was very good. We were disappointed that the whirlpool jets were not working and found a lot of hair in it. I don't think they cleaned it much. We didn't use the pool or whirlpool as didn't feel it was clean enough. Staff was very friendly but when asked about the area they didn't know too much about things.
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the comfort, cleanliness, and breakfast, as well as our friendly staff. We sincerely apologize for the issues with the whirlpool and will address them with our team to ensure better upkeep. Your comments help us improve, and we hope to welcome you back for an even better stay.
3.0分
情侣出游
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The building itself looked old and outdated. The room was nice though, clean. Wi-Fi was weak. The shower pressure was low and the shower head was small. Staff was very friendly though.
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酒店回复: Thank you for sharing your experience. We’re happy to hear you found the room clean and our staff friendly. We apologize for the issues with Wi-Fi and shower, and we’ll be looking into these areas to improve. We appreciate your feedback and hope to welcome you again.”
5.0分
其他
Our stay was quite and easy. Breakfast was served nice and a good variety
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酒店回复: Thank you for taking the time to share your feedback! We’re delighted to hear your stay was quiet and easy, and that you enjoyed our breakfast selection. We truly appreciate your kind words and look forward to welcoming you again soon.— Hotel Management
4.0分
家庭亲子
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Comfortable and great deal for a one night stay. Not having an elevator was an issue for one of our party who has knee problems and has difficulties doing stairs, but he managed with help.
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酒店回复: Thank you for staying with us and sharing your feedback! We’re glad to hear you found your stay comfortable and a great value. We understand that not having an elevator can be challenging for some guests, and we truly appreciate your patience and understanding. We hope to welcome you back again for another pleasant stay!
Room was nice. Heater had horrible smell when we tried to use it. Comfy beds. Soft towels
Enjoyable stay, I particularly like the room setup. Only one thing to mention I disliked. There was no exhaust fan in the bathroom. After a shower or bath the room becomes stuffy.
The breakfast experience was less than satisfactory, and the hot tub was non-operational.
Front desk Service was polite and professional . Rooms were clean, bed was comfortable.
We had a king jacuzzi suite. Super fun to have the big tub. However, the shower was ridiculously low - I am 5'8" and couldn't fit under the shower head. My husband is 6'4" and could fit in the shower at all - the ceiling is extremely low! If you're under 5'5" you're allowed a good shower. Everyone else, be prepared.
Checking in was good but once we got to the room, it smelled terrible and left feeling sick the next morning. We were just passing through and have been sick the rest of my trip.
You could tell it was an older property, but they are working on it. The bed was comfortable, and pillows were plenty. It was clean. The breakfast was very good. We were disappointed that the whirlpool jets were not working and found a lot of hair in it. I don't think they cleaned it much. We didn't use the pool or whirlpool as didn't feel it was clean enough. Staff was very friendly but when asked about the area they didn't know too much about things.
The building itself looked old and outdated. The room was nice though, clean. Wi-Fi was weak. The shower pressure was low and the shower head was small. Staff was very friendly though.
Our stay was quite and easy. Breakfast was served nice and a good variety
Comfortable and great deal for a one night stay. Not having an elevator was an issue for one of our party who has knee problems and has difficulties doing stairs, but he managed with help.