酒店回复: Thanks for taking the time to leave a review. We understand the lack of an elevator can be inconvenient and apologize for any hassle that caused during your stay. hope the rest of your visit was comfortable and you consider staying with us again!
4.0分
其他
展开
Spearfish motel
The property is ideally located in Spearfish. Quiet neighborhood and seemingly safe. Great value for the dollar too. Very well maintained. The breakfast is disappointing. Previously it was pretty good. I will return.
酒店回复: Thanks for the review. We appreciate your business and feedback.
5.0分
其他
展开
Super friendly staff! An excellent value. Enormous room, spotlessly clean. Very comfortable in every way. Plus good breakfast. We will keep this hotel on our list for return visits!
展开
酒店回复: Thank you so much for the wonderful review! We're thrilled you enjoyed your stay with us and can't wait to welcome you back!
2.0分
其他
展开
When I booked this hotel room I checked to make sure it had a microwave and a refrigerator. When I got to the room no microwave. Called down to the desk and was told the rooms didn't have microwave but could use the one in the dining room. When I went to the dining room I met a couple getting coffee and she said she was going to take it to her room to warm it because it was cold . I told her there isn't any microwave in the room she said she had one. I only book through Wyndham for all of our travel and all of their hotels have mics and refrigerators. My husband went out and asked the girl at the desk why she lied to him and we booked because of the amenities. Also I was not aware that this hotel did not have an elevator which makes it very difficult to go up and down the stairs because the stairs are narrow almost fell down the steps.'The toilet is so close to the door in the bathroom and it is so low to the floor making it difficult to get off of the toilet with my bad knees. Also the breakfast and this was a first that I have ever seen at a any hotel had a sign on it that the waffles you can get at the front desk. It did not say that there was eggs and sausage at the desk Saw a lady with it when we were leaving.so when you got breakfast it was cold cereal yogurt white bread dough nut holes 4 bananas and some apples.
. I guess manager is trying to save money. So if you don't mind stairs, low toilets not knowing what's for breakfast this is for you. Will not book again
展开
酒店回复: Thank you for taking the time to share your feedback. We're sorry to hear about the challenges you experienced during your stay. While not all of our rooms include microwaves, we do have several room types that do offer them, and we're always happy to help with special requests when contacted directly. Your comments about breakfast have been shared with our team so we can make improvements - we appreciate your honesty and hope you'll consider giving us another opportunity to provide a better experience in the future.
5.0分
情侣出游
I loved the floor in the pet friendly room! I was afraid there would be an odor but everything smelled fresh and clean!
展开
酒店回复: Thanks for the review. We appreciate your feedback. We look forward to seeing you again.
2.0分
家庭亲子
展开
Liked outside entry and first floor room when traveling with pet. Dislike the faux wood floor instead of carpet, and floor was not clean, nor was the floor mat inside the outside door or carpet in hallway. Days Inn in general have gone downhill since Wyndham took over.
展开
酒店回复: We're glad you enjoyed the easy access for traveling with your pet. sorry the room cleanliness and flooring didn't meet expectations - thanks for the honest review.
5.0分
家庭亲子
展开
Pet friendly. We had an issue with the assigned room. The front desk, manager and owner worked to resolve the issue. We were very satisfied. The continental breakfast was nice.
酒店回复: Thanks for the review. We appreciate your business and feedback.
5.0分
情侣出游
展开
Front desk and manager were friendly and professional. They gladly accommodated my request when I had an issue. When in the area I will definitely stay there again.
展开
酒店回复: We're thrilled to hear that our front desk staff and management team took great care of you and everything worked out smoothly. We'd be happy to see you again next time you're in the area!
5.0分
其他
Nice hotel that is in a great location within Spearfish. Staff was super friendly, the area is very walkable, and it is only 1.25 miles from downtown.
展开
酒店回复: We're so glad you enjoyed our convenient location and that our friendly staff helped make your stay a great one. Hope to welcome you back again soon!
2.0分
其他
Booked a double queen room, but got a single queen bed. Was never reimbursed for the down grade.
展开
酒店回复: We're sorry for any confusion regarding your reservation. Our records show the booking was made for a single queen room, but we understand the frustration and appreciate you sharing your feedback.
没有电梯。
Spearfish motel
The property is ideally located in Spearfish. Quiet neighborhood and seemingly safe. Great value for the dollar too. Very well maintained. The breakfast is disappointing. Previously it was pretty good. I will return.
Super friendly staff! An excellent value. Enormous room, spotlessly clean. Very comfortable in every way. Plus good breakfast. We will keep this hotel on our list for return visits!
When I booked this hotel room I checked to make sure it had a microwave and a refrigerator. When I got to the room no microwave. Called down to the desk and was told the rooms didn't have microwave but could use the one in the dining room. When I went to the dining room I met a couple getting coffee and she said she was going to take it to her room to warm it because it was cold . I told her there isn't any microwave in the room she said she had one. I only book through Wyndham for all of our travel and all of their hotels have mics and refrigerators. My husband went out and asked the girl at the desk why she lied to him and we booked because of the amenities. Also I was not aware that this hotel did not have an elevator which makes it very difficult to go up and down the stairs because the stairs are narrow almost fell down the steps.'The toilet is so close to the door in the bathroom and it is so low to the floor making it difficult to get off of the toilet with my bad knees. Also the breakfast and this was a first that I have ever seen at a any hotel had a sign on it that the waffles you can get at the front desk. It did not say that there was eggs and sausage at the desk Saw a lady with it when we were leaving.so when you got breakfast it was cold cereal yogurt white bread dough nut holes 4 bananas and some apples.
. I guess manager is trying to save money. So if you don't mind stairs, low toilets not knowing what's for breakfast this is for you. Will not book again
I loved the floor in the pet friendly room! I was afraid there would be an odor but everything smelled fresh and clean!
Liked outside entry and first floor room when traveling with pet. Dislike the faux wood floor instead of carpet, and floor was not clean, nor was the floor mat inside the outside door or carpet in hallway. Days Inn in general have gone downhill since Wyndham took over.
Pet friendly. We had an issue with the assigned room. The front desk, manager and owner worked to resolve the issue. We were very satisfied. The continental breakfast was nice.
Front desk and manager were friendly and professional. They gladly accommodated my request when I had an issue. When in the area I will definitely stay there again.
Nice hotel that is in a great location within Spearfish. Staff was super friendly, the area is very walkable, and it is only 1.25 miles from downtown.
Booked a double queen room, but got a single queen bed. Was never reimbursed for the down grade.