酒店回复: Dear Guest,Thanks for the solid rating! We're glad you had a good stay. If there's anything we could improve to make it a 10 next time, we'd love to hear your thoughts!Sincerely, Hotel Manager
5.0分
家庭亲子
原文
翻译提供方:Google
好的
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酒店回复: Hi Sherry,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
5.0分
其他
Comfy
Nice clean rooms. Only had 1 issue with desk chair but was repaired immediately. Jason was extremely friendly. And helpful
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酒店回复: Dear Guest,Thank you for your feedback! We're delighted to hear that you found the rooms nice and clean and that Jason provided friendly and helpful service. We appreciate your understanding regarding the desk chair issue and are glad it was resolved quickly. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
商务出差
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Amazing hotel!
I love staying here when I'm in the area for business. Especially when Don is working. I love his special little touches and that he makes it personal. Been staying at this hotel for 3 years straight for 9 weekends in a row each time!
1.0分
其他
The carpet was undone where I tripped in the room, the toilet ran all night I was told by the overnight staff"nothing I can do". Morning staff did apologize
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. I’m very sorry to hear about the issues you encountered during your stay, especially the loose carpet and the continuously running toilet. Your safety and comfort are extremely important to us, and I sincerely apologize for the inconvenience and frustration this caused.It’s also concerning to hear that our overnight team was unable to assist you appropriately—this is not the level of service we strive to provide. I’m glad to know our morning staff offered an apology, but we will be reviewing this situation with our team to ensure better support is provided at all hours.We’re currently addressing the maintenance issues in the room to prevent this from happening again, and we appreciate you bringing them to our attention.If you're open to it, we’d love the opportunity to make this right and provide you with a better experience on a future stay. Please feel free to contact us directly.Sincerely, Hotel Manager
5.0分
其他
It was very easy to check in and they offered late checkout at 1 o’clock, which is awesome. It was wonderful.
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酒店回复: Dear Guest,Thank you for your amazing feedback! We’re so glad you enjoyed the easy check-in process and our late checkout option. It’s wonderful to know you had a great experience, and we can’t wait to welcome you back soon!Sincerely, Hotel Manager
服务很好,热情
工作人员非常好。房间很干净,但有狗的味道。
早餐非常棒。房间很干净,还提供多芬香皂。
我曾多次入住这家汽车旅馆。员工非常热情周到。与其他一些我住过的汽车旅馆相比,这里的早餐非常棒。我绝对会建议任何来纽南的人都选择这家汽车旅馆。
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好的
Comfy
Nice clean rooms. Only had 1 issue with desk chair but was repaired immediately. Jason was extremely friendly. And helpful
Amazing hotel!
I love staying here when I'm in the area for business. Especially when Don is working. I love his special little touches and that he makes it personal. Been staying at this hotel for 3 years straight for 9 weekends in a row each time!
The carpet was undone where I tripped in the room, the toilet ran all night I was told by the overnight staff"nothing I can do". Morning staff did apologize
It was very easy to check in and they offered late checkout at 1 o’clock, which is awesome. It was wonderful.