酒店回复: Dear hong, All of us here at Extended Stay America are thrilled to hear you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a kitchenette in your suite, as this is an essential feature for many of our travelers. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for sharing your experience. We regret that several aspects of your stay did not meet your expectations, including the room condition and early cleaning of your space. We understand how these issues could cause inconvenience and disappointment. Your comments are important and have been shared with the team. We appreciate your feedback and hope there may be an opportunity in the future to provide a more satisfactory visit.Sincerely,Hotel Management
酒店回复: Dear Guest,We sincerely apologize for how your reservation was handled. We take situations like this seriously. We also regret knowing about the charges. Your concerns have been passed along to our dedicated team. If you still haven't received your refund, please do not hesitate to reach out to us directly. Thank you for taking the time to write your review, and we wish you all the best with your travels.Sincerely,Hotel Management
酒店回复: Dear Liliana,Thank you for sharing your experience. While we're glad the room met your standards for cleanliness, we regret that other aspects of your stay did not meet your expectations. We understand your concerns about the building's condition and the limited breakfast options, and we recognize the importance of value when selecting accommodations. Your feedback has been noted and shared with our team as we continue working toward improving both the property and the overall guest experience. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve.Sincerely,Hotel Management
酒店回复: Dear Jessica,Thank you for sharing your feedback with us. We’re glad to hear that you found your room clean and comfortable and that you appreciated the blanket! However, we apologize that our hotel and breakfast offerings didn’t meet your expectations. We will share your comments appropriately, as we always want to know what would enhance our guest experience. We hope you will give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
酒店回复: Dear Elaine, We sincerely apologize for the discomfort and disrespect you experienced during your check-in. We take all guest concerns seriously, and we want to assure you that all guests, regardless of their relationship, are welcome at our property. We have addressed this issue with our team to ensure that all interactions are respectful and professional. Your experience is important to us, and we are committed to improving our service. We hope you will consider staying with us again, and we look forward to welcoming you back.Sincerely,Hotel Management
环境整体不错，设施齐全，也很符合防疫标准，不错
经济实惠的好选择，连锁酒店品质一如既往地稳定。附近还有其他分店。
前台的特蕾莎非常热心。我提前抵达并希望提前入住，特蕾莎很帮忙，也体谅我的情况。她绝对值得五星好评！非常感谢你，特蕾莎。
不过，一开始另一位工作人员拒绝让我提前入住，我不太喜欢她。
一切看起来都不错。
舒适
房间有厨房很好，早歺没有餐厅，最简单的自取早餐
味道难闻，包含的早餐只有咖啡、热巧克力、松饼、燕麦片和能量棒。大床最后变成了双人床，地板黏糊糊的。更糟糕的是，我们早上7点离开的时候，带着所有行李就出门了，本来想着10点左右再回来休息一会儿，结果房间已经打扫好了，准备迎接下一位客人，而我们11点才退房。我不推荐这家酒店。
非常失望。前台服务糟糕透了。我被打了两次手机，其中一次语音留言说房间不干净。我回拨过去，他们说房间超额预订，却没有道歉。然后就被扣了住宿费。我打电话给理赔办公室，目前理赔仍在审理中。这真是一次糟糕的体验。我被迫在短时间内在另一家酒店支付了更高的费用。这应该由商业改进协会调查。我应该向*******还是酒店退款？我左右为难。
价格过高。这种酒店你估计要花不到100美元才能住。房间确实很干净。但早餐简直是笑话（只有预先包装好的松饼和燕麦棒）。这栋楼急需更新和维护。基本上就是个装了花哨的汽车旅馆。
住宿还行。房间很干净，床很舒服，有真正的毯子（而不是现在一些经济型酒店使用的聚酯床罩）。总的来说，这家酒店看起来相当破旧。“早餐”是在大厅喝咖啡，还有一个篮子，里面有 3 个看起来像女主人的纸杯蛋糕/松饼，还有一个篮子，里面有 5 个营养谷物。不是真正的早餐。不过还不错；没有什么大的抱怨，总体来说还可以。
最糟糕的住宿
我预订的是一间大床房。我和女朋友一起入住。前台人员告诉我，大床房已经订满了，但还有两间满员的。我说不用担心。然后他看着我的女朋友问是不是只有我们两个人，我说是的。然后他竟然厚颜**地问我，我预订了一间只有一张床的房间。我觉得这很不尊重人，不关他的事。如果酒店不接受同性伴侣，那么它应该在网站上说明这一点。我不会把钱花在不受欢迎的地方。