酒店回复: David, we’re sorry to hear about your experience and the challenges you faced with your booking. We understand how frustrating this must be, especially during such a difficult time. Your feedback is valuable, and we’ll work to improve our communication with third-party bookings. Thank you for sharing.
5.0分
家庭亲子
原文
翻译提供方：Google
非常好，除了 wifi！
5.0分
家庭亲子
Staff was super helpful and courteous. The sports bar was great for watching NFL games...great bar food and drinks
5.0分
其他
Staff at the front desk were so friendly and helpful! Super clean and great views of historical Deadwood!
5.0分
情侣出游
Longer walk getting in the hotel but very nice place and good location with easy parking.
5.0分
其他
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The Grand is a great place to stay. The food is great at the restaurant, there is parking available. The rooms are clean and comfortable. Easy walking to all things Deadwood!
5.0分
其他
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Best Holiday Inn I’ve stayed at
Check in: friendly, excellent. Parking garage: the elevator was out on arrival and departure dates. Had to schlep my heavy bags up and down stairs. I also hate that guests have to OSU for parking when other hotels had free parking. Good: had 2 great breakfasts at Dales. Service was good, fast. Rooms: nice, comfortable, clean. Other stuff: nice patio to sit, read, talk, have a drink. Close to everything you want to do in Deadwood.
4.0分
家庭亲子
Convenient to walk the Main Street yet enough away from the Main Street for peace and quiet.
4.0分
其他
Dusty vents
It was clean except for the vents everywhere. Very dirty and dusty.
无法入住。拒绝退款。这样做可能违反了法律。
尽管如此，似乎仍然为各种相关群体提供折扣……
酒店和*******决定互相指责，而不是与我合作。
假日酒店没有征得我的同意就回复此评论。
因为我通过*******预订的，他们不肯退还我提前一天退房参加葬礼的费用
非常好，除了 wifi！
Staff was super helpful and courteous. The sports bar was great for watching NFL games...great bar food and drinks
Staff at the front desk were so friendly and helpful! Super clean and great views of historical Deadwood!
Longer walk getting in the hotel but very nice place and good location with easy parking.
The Grand is a great place to stay. The food is great at the restaurant, there is parking available. The rooms are clean and comfortable. Easy walking to all things Deadwood!
Best Holiday Inn I’ve stayed at
Check in: friendly, excellent. Parking garage: the elevator was out on arrival and departure dates. Had to schlep my heavy bags up and down stairs. I also hate that guests have to OSU for parking when other hotels had free parking. Good: had 2 great breakfasts at Dales. Service was good, fast. Rooms: nice, comfortable, clean. Other stuff: nice patio to sit, read, talk, have a drink. Close to everything you want to do in Deadwood.
Convenient to walk the Main Street yet enough away from the Main Street for peace and quiet.
Dusty vents
It was clean except for the vents everywhere. Very dirty and dusty.