酒店回复: Dear Guest,Thank you for sharing your feedback. We’re happy to hear that our staff provided you with okay service and appreciate your comments. However, we’re sorry the room did not meet your expectations, especially regarding the shower height and cleanliness issues. Your insights are important to us as we work to improve our facilities and housekeeping standards.Sincerely,Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for the cleanliness and comfort issues you experienced. This is not the standard we aim to provide, and we will address these concerns with our housekeeping and maintenance teams immediately. Your feedback is invaluable, and we appreciate the opportunity to improve.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
住宿体验不佳
房间从地板到床单都很脏。床单上还有头发，但不是我们的。地板和墙壁都很脏。
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酒店回复: Dear Guest,Thank you for sharing your feedback. I sincerely apologize for the cleanliness issues you experienced during your stay. It is unacceptable for the floors, walls, and bed sheets to be anything but spotless. Your comments will be addressed with our housekeeping team immediately to ensure this does not happen again.We deeply regret that your experience did not meet expectations, and I hope you'll give us another opportunity in the future to provide you with the quality and comfort you deserve.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
早餐供应没有提供。噪音很大，两边和楼上都能听到
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酒店回复: Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced. We're sorry the breakfast was not available as expected and that noise levels affected your stay. Your comments help us improve, and we hope to provide you with a better experience in the future.Sincerely, Hotel Manager
4.0分
其他
Easy walk into old town.
Clean room, didn’t use the laundry facilities. Nor interact with much of the staff. But the air conditioning worked just fine.
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酒店回复: Dear Lilia,Thank you for sharing your experience. We are pleased to know that you enjoyed the convenient location within walking distance to Old Town and found your room clean and comfortable. It is great to hear that the air conditioning worked well and added to your comfort. We appreciate your thoughtful feedback and hope that on your next visit, you’ll have the opportunity to enjoy more of what our team and amenities have to offer.Sincerely, Hotel Manager
1.0分
其他
The hotel is not what we expected. It smelled. There was roaches the bathroom smell like it hasn’t been clean.. the linens were ripped.
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酒店回复: Dear Daniel,We are concerned to hear about the issues you experienced with cleanliness, odors, and room condition. Your comments regarding the bathroom, linens, and pest concerns will be taken seriously and addressed with our housekeeping and maintenance teams. Providing a clean and comfortable environment is very important to us, and your perspective helps us focus on necessary improvements. We value your input and will use it to strengthen the guest experience moving forward.Sincerely, Hotel Manager
5.0分
其他
Place was good. Right at the beginning of the *****. Walking distance from everything. Good location.
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酒店回复: Dear Anthony,Thank you for your kind feedback! We’re delighted to hear that our location worked well for your stay, with everything within walking distance. We aim to provide a great experience and are happy to know you enjoyed the convenience of being at the beginning of the *****. We look forward to welcoming you back during your next visit!Sincerely, Hotel Manager
3.0分
朋友出游
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Our room was a non smoking but still smelled like cigarettes. I love the location because it was in the middle of old downtown and everything was walking distance.
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酒店回复: Dear Karla,Thank you for sharing your feedback! We’re pleased to hear you enjoyed our convenient location in the heart of downtown. We regret that the room did not meet your expectations regarding the odor, and we will certainly address this issue with our housekeeping team to ensure a more comfortable experience in the future. Your comments are valuable to us as we strive to maintain the highest standards for our guests. We look forward to welcoming you back!Sincerely, Hotel Manager
我们公路旅行路过泰梅库拉，在这里住了一晚。酒店位于老城区，位置非常好，我们可以步行逛老城。酒店设施干净齐全，员工也很友善热情。
办理入住时前台服务不太友好。我之前也住过这里，但这次的前台服务员不如上次那位通情达理。浴室里还少了几样东西。
需要为下一位客人打扫一下
工作人员还行，但房间和网站上显示的完全不一样。淋浴水位太低了，就连身高165厘米的我，也不得不弯腰才能把水洒到头上，想想我丈夫身高190厘米，而且淋浴间的墙上还留着前一位客人的头发。地板很脏，我脱掉鞋子，穿着白袜子，把地板基本擦干净了。
肮脏肮脏的酒店
这是我住过的最脏的酒店房间之一。我光着脚走路，脚被肮脏的地板弄得黑乎乎的。浴室里到处都是霉点，床单闻起来也不干净。床非常不舒服。熨衣板套又旧又破。房间老旧过时。
住宿体验不佳
房间从地板到床单都很脏。床单上还有头发，但不是我们的。地板和墙壁都很脏。
早餐供应没有提供。噪音很大，两边和楼上都能听到
Easy walk into old town.
Clean room, didn’t use the laundry facilities. Nor interact with much of the staff. But the air conditioning worked just fine.
The hotel is not what we expected. It smelled. There was roaches the bathroom smell like it hasn’t been clean.. the linens were ripped.
Place was good. Right at the beginning of the *****. Walking distance from everything. Good location.
Our room was a non smoking but still smelled like cigarettes. I love the location because it was in the middle of old downtown and everything was walking distance.