Hotel was clean and looked very well kept. Inside was clean and in great shape. They even had a phone book in the room (I haven’t seen an actual phone in about a decade, LOL). They even had a soda machine that charged just $1 for a soda, awesome!!!!! Would definitely stay again!!!
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酒店回复: Dear Guest , Thank you for your excellent review about our property and service. it will help us to improve our service . Thank once again for your time to give us review.
5.0分
其他
Clean room and property. Staff is friendly.
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酒店回复: Dear Guest,Thank you so much for your time to give us review about our staff and property. I will share your kind word with my staff it will encourage them to do better and better. Once again Thank you .
5.0分
家庭亲子
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We had stayed here several years sgo and it wasn't very good but I think new owners have done a great job of updating. I was kind of leary about the floor being wood looking vynal but it was nice and much cleaner than carpet.
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酒店回复: Dear Guest , Thank you so much for your review about our property and service. it will help us to improve our service and encourage our staff to do better and better. Once again Thank you for choose us.
1.0分
其他
Very very old and run down. Bedding was very questionable. Bathroom was gross.
Staff was excellent though!!
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酒店回复: Dear Guest, Thank you so much for your review, we strive to give best service to each and every guest in your case we are not succeed but give us chance to serve you in future. we take your comment very seriously and we will address your suggestion.Once again Thank you for your time
3.0分
家庭亲子
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The people were super friendly and helpful. The smell was AWFUL! It smelled like old cigarettes mixed with something sweet. It was just a nauseating smell throughout the hallways, stairwells, and in the room on the second floor. The door on the side that led in also didnt shut at all which was a security concern. I was thankful to only have to stay one night. It wasnt the WORST experience, but not one i want to repeat. Again, though, staff was so kind! Couldnt have asked for better people in there.
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酒店回复: Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and we apologize for not being able to meet your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to give us a chance to serve you if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.
5.0分
家庭亲子
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What a lovely hotel, the room is so cosy and clean and the overall presentation of the hotel is well cared for and clean. I wasn’t expecting what we got and we will have fantastic memories of Ripley because of it. The price was very reasonable and it is now one of our favourites on our trip so far.
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酒店回复: Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met your expectations. Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on. I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face. Again, thank you so much.
5.0分
商务出差
Clean and comfortable for a lower price hotel. Easy on and off the hi way, big parking lot for trucks with trailers.
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酒店回复: Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.
3.0分
家庭亲子
Only one thin blanket on bed, uncomfortable mattress. It was clean & okay for a night.
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酒店回复: Thank you very much for allowing Econo Lodge of Ripley to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and we apologize for not being able to meet your expectations.Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on.I do hope you had a safe journey home and hope you will come back to give us a chance to serve you if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face.Again, thank you so much.
4.0分
商务出差
Not close enough to my work.
酒店回复: Dear Guest,Thank you for your time to give us review.
3.0分
商务出差
Breakfast needs improvement.
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酒店回复: Dear Guest, Thank you so much for your time to give us review . it will help us to improve our service. Thank you for choosing us for your logging in your travel. we defiantly work on your suggestion and we will improve.
Very nice hotel/ would stay agin
Hotel was clean and looked very well kept. Inside was clean and in great shape. They even had a phone book in the room (I haven’t seen an actual phone in about a decade, LOL). They even had a soda machine that charged just $1 for a soda, awesome!!!!! Would definitely stay again!!!
Clean room and property. Staff is friendly.
We had stayed here several years sgo and it wasn't very good but I think new owners have done a great job of updating. I was kind of leary about the floor being wood looking vynal but it was nice and much cleaner than carpet.
Very very old and run down. Bedding was very questionable. Bathroom was gross.
Staff was excellent though!!
The people were super friendly and helpful. The smell was AWFUL! It smelled like old cigarettes mixed with something sweet. It was just a nauseating smell throughout the hallways, stairwells, and in the room on the second floor. The door on the side that led in also didnt shut at all which was a security concern. I was thankful to only have to stay one night. It wasnt the WORST experience, but not one i want to repeat. Again, though, staff was so kind! Couldnt have asked for better people in there.
What a lovely hotel, the room is so cosy and clean and the overall presentation of the hotel is well cared for and clean. I wasn’t expecting what we got and we will have fantastic memories of Ripley because of it. The price was very reasonable and it is now one of our favourites on our trip so far.
Clean and comfortable for a lower price hotel. Easy on and off the hi way, big parking lot for trucks with trailers.
Only one thin blanket on bed, uncomfortable mattress. It was clean & okay for a night.
Not close enough to my work.
Breakfast needs improvement.