The room was not clean. The floor was dirty, the toilet was yellow inside like it hadn’t been cleaned and the shower looked the same. I did not feel like I was staying in a clean place. If I would have been there more than one night I would have left and went somewhere else.
1.0分
家庭亲子
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Tried to charge my 250 dollars and another 50 dollars plus never returned my 50 dollar deposit. Showed me a pillow case that had lipstick on it and a picture of cigarette butts in it saying we smoked in the room but either one of us smoke so its impossible..
1.0分
其他
No hot water in the shower. Had to to do the full check in process even though they sent me a text 2 days before to do an early check in. Felt very scammy
1.0分
其他
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1st room dirty, moved use to another but spraye d enough frebreze that was over powering. Went to get snacks out of vending machines and both items were out of date by 3 months, manger stated would have to wait till vending company to refund me. Hot tub out of order. We left at 6am the next day.
2.0分
情侣出游
Staff was helpful.
The place is very shoddy.
Didn’t feel very safe.
It was loud all night and in the morning.
1.0分
商务出差
Reserved king size bed was given 2 twins also no towels an bathtub wasn't cleaned
1.0分
情侣出游
Was charged for early arrival was not told about extra fee ,no elevator, no pool,no breakfast, no lounge.
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酒店回复: Thank you for staying with us and taking the time to share your feedback.Our standard check‑in time is 3:00 p.m., and we do offer early check‑in for a fee when rooms become available before that time — this is noted on our website and at check‑in.When I reviewed your reservation, I see you arrived and checked in at approximately 12:30 p.m., which is before our standard check‑in time.Regarding the pool and breakfast area: our records show both were open and available during your stay. We’re sorry you had difficulty locating them. We have a 24/7 front desk team who are always happy to give directions or escort guests, and we regret that this support was not helpful when you asked.We appreciate your feedback and we are committed to doing our best to make your next visit exceptional. Please reach out prior to your arrival next time if you have any special requests or need extra assistance — we’d be pleased to help.
3.0分
其他
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While the person at the desk went over the "don't s"
He said "Leave no stains on the linens.". Wow! I have never been told that before and found it to be in very poor taste. Also the bedding did not smell fresh. The pillows particularly. The bathtub had a gap between the faucet and the wall... No fan I. The bathroom although it appeared there might be.
3.0分
家庭亲子
our towels were see through, fan in bathroom didn't work,pool was closed and tv wasn't working. Staff was very nice,parking great
E
入住体验很愉快,房间干净,床也舒服。虽然有些年头了,但考虑到价格,还是强烈推荐。
The room was not clean. The floor was dirty, the toilet was yellow inside like it hadn’t been cleaned and the shower looked the same. I did not feel like I was staying in a clean place. If I would have been there more than one night I would have left and went somewhere else.
Tried to charge my 250 dollars and another 50 dollars plus never returned my 50 dollar deposit. Showed me a pillow case that had lipstick on it and a picture of cigarette butts in it saying we smoked in the room but either one of us smoke so its impossible..
No hot water in the shower. Had to to do the full check in process even though they sent me a text 2 days before to do an early check in. Felt very scammy
1st room dirty, moved use to another but spraye d enough frebreze that was over powering. Went to get snacks out of vending machines and both items were out of date by 3 months, manger stated would have to wait till vending company to refund me. Hot tub out of order. We left at 6am the next day.
Staff was helpful.
The place is very shoddy.
Didn’t feel very safe.
It was loud all night and in the morning.
Reserved king size bed was given 2 twins also no towels an bathtub wasn't cleaned
Was charged for early arrival was not told about extra fee ,no elevator, no pool,no breakfast, no lounge.
While the person at the desk went over the "don't s"
He said "Leave no stains on the linens.". Wow! I have never been told that before and found it to be in very poor taste. Also the bedding did not smell fresh. The pillows particularly. The bathtub had a gap between the faucet and the wall... No fan I. The bathroom although it appeared there might be.
our towels were see through, fan in bathroom didn't work,pool was closed and tv wasn't working. Staff was very nice,parking great