Breakfast items were fresh. Room clean and bathroom was modern. Nice location and recommend the hotel.
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酒店回复: Dear Corbin,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property clean and modern with great fresh breakfast items. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
3.0分
其他
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Very old hotel. Shower had drainage problems. Hallway smelled. I would not have minded if it was not as expensive as it was. It was priced high for the experience. Probably not return
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酒店回复: Dear Steve,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that experienced problems with your shower. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management
5.0分
家庭亲子
The desk clerk who checked us in was the nicest, most helpful desk person I have ever dealt with. I am sorry I did't get her name because she was great.
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酒店回复: Dear Allyn,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property clean with great customer service. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
3.0分
其他
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Room was expensive for what it was. Bathtub drain was clearly plugged (drained VERY slowly). Hotel was old and hasn’t been kept up well. Good variety for breakfast though.
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酒店回复: Dear Brad,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive feedback.I am particularly pleased that you found our breakfast good with a good variety. We did address the issue with the bathtub. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
4.0分
家庭亲子
Key Didn't work to get into the rooom, fixed fast. AC unit electrical door was broken to cover for child protection.
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酒店回复: Dear Jessica,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive feedback.Thank you for bringing it to our attention regarding the A/C unit it was promptly corrected.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
情侣出游
The bed was so comfortable. Hot tub and pool were fantastic. Loved that the hot tub wasn't scaling. Would stay again.
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酒店回复: Dear Lee,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our beds comfortable and extremely happy that you enjoyed our clean hot tub and pool area. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
家庭亲子
General Manager was awesome—hard working, friendly, exactly what you’d hope for when you’re looking for a comfortable and problem-free stay.
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酒店回复: Dear Mark,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our management hard working and friendly while enjoying a comfortable problem-free stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Super 8 team
2.0分
其他
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Got no sleep because the mattress was so uncomfortable. Hallway/stairway was in desperate need of vacuuming. Coffee was horrific, it literally tasted like nothing but cardboard. I would not stay here again.
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酒店回复: Dear Dayna,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you thought our beds were not comfortable they have just been updated. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management
5.0分
其他
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The beds were super comfortable, staff was friendly, and was by far our favorite place to stay during our vacation. Just to give you some info, there were some men by the back door drinking and they left beer cans and trash by the little shed in the back. We picked it all up and threw it away. We were treated so well, we just didn't understand why people can't use the garbage. Just letting you know. Especially in such a beautiful place. Thank you again, you made our vacation wonderful!
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酒店回复: Dear Karen,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our beds super comfortable and our staff so friendly. I appreciate your kindness for taking care of garbage another guest left that you witnessed. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
其他
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Very comfortable, clean room. Nice breakfast provided every morning with a good variety of food. This is new from previous stays, and greatly appreciated! Staff was courteous, friendly, and efficient. Have stayed at this hotel many times and plan to continue in the future.
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酒店回复: Dear Kathleen,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room very comfortable and clean. I am also pleased you enjoyed our new hot breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
Breakfast items were fresh. Room clean and bathroom was modern. Nice location and recommend the hotel.
Very old hotel. Shower had drainage problems. Hallway smelled. I would not have minded if it was not as expensive as it was. It was priced high for the experience. Probably not return
The desk clerk who checked us in was the nicest, most helpful desk person I have ever dealt with. I am sorry I did't get her name because she was great.
Room was expensive for what it was. Bathtub drain was clearly plugged (drained VERY slowly). Hotel was old and hasn’t been kept up well. Good variety for breakfast though.
Key Didn't work to get into the rooom, fixed fast. AC unit electrical door was broken to cover for child protection.
The bed was so comfortable. Hot tub and pool were fantastic. Loved that the hot tub wasn't scaling. Would stay again.
General Manager was awesome—hard working, friendly, exactly what you’d hope for when you’re looking for a comfortable and problem-free stay.
Got no sleep because the mattress was so uncomfortable. Hallway/stairway was in desperate need of vacuuming. Coffee was horrific, it literally tasted like nothing but cardboard. I would not stay here again.
The beds were super comfortable, staff was friendly, and was by far our favorite place to stay during our vacation. Just to give you some info, there were some men by the back door drinking and they left beer cans and trash by the little shed in the back. We picked it all up and threw it away. We were treated so well, we just didn't understand why people can't use the garbage. Just letting you know. Especially in such a beautiful place. Thank you again, you made our vacation wonderful!
Very comfortable, clean room. Nice breakfast provided every morning with a good variety of food. This is new from previous stays, and greatly appreciated! Staff was courteous, friendly, and efficient. Have stayed at this hotel many times and plan to continue in the future.