Key Didn't work to get into the rooom, fixed fast. AC unit electrical door was broken to cover for child protection.
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酒店回复: Dear Jessica,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive feedback.Thank you for bringing it to our attention regarding the A/C unit it was promptly corrected.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
情侣出游
The bed was so comfortable. Hot tub and pool were fantastic. Loved that the hot tub wasn't scaling. Would stay again.
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酒店回复: Dear Lee,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our beds comfortable and extremely happy that you enjoyed our clean hot tub and pool area. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
2.0分
其他
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Got no sleep because the mattress was so uncomfortable. Hallway/stairway was in desperate need of vacuuming. Coffee was horrific, it literally tasted like nothing but cardboard. I would not stay here again.
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酒店回复: Dear Dayna,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you thought our beds were not comfortable they have just been updated. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management
5.0分
其他
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The beds were super comfortable, staff was friendly, and was by far our favorite place to stay during our vacation. Just to give you some info, there were some men by the back door drinking and they left beer cans and trash by the little shed in the back. We picked it all up and threw it away. We were treated so well, we just didn't understand why people can't use the garbage. Just letting you know. Especially in such a beautiful place. Thank you again, you made our vacation wonderful!
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酒店回复: Dear Karen,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our beds super comfortable and our staff so friendly. I appreciate your kindness for taking care of garbage another guest left that you witnessed. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
其他
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Very comfortable, clean room. Nice breakfast provided every morning with a good variety of food. This is new from previous stays, and greatly appreciated! Staff was courteous, friendly, and efficient. Have stayed at this hotel many times and plan to continue in the future.
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酒店回复: Dear Kathleen,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room very comfortable and clean. I am also pleased you enjoyed our new hot breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
3.0分
其他
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Location was good. It wasn’t dirty, just the bathroom toilet was very low, turning on heat/air smelt really bad and didn’t have a cover over radiator coils. Walls are very thin, heard the neighbors phone ringing and thought it was in my room. Pool was nice and clean, complimentary breakfast was good.
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酒店回复: Dear Mickey,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased to hear you enjoyed our nice and clean property including our pool and our new hot breakfast. I appreciate you bringing the A/C unit issue to our attention so we could address it immediately.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
5.0分
其他
Breakfast was better than any Super 8 we’ve ever stayed at. Perfect location in the Ashland - Bayfield area.
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酒店回复: Dear Marion,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed our new hot breakfast and updated breakfast area. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
4.0分
其他
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Short drive to Bayfield
We stayed just one night to visit Bayfield. The staff was friendly. The room was clean and comfortable. It was a very easy drive to get to Bayfield.
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酒店回复: Dear Melissa,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our property clean and comfy will friendly staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Management
4.0分
家庭亲子
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Staff was extremely helpful and knowledgeable about area activities. Location is central to our activities. Everyone was courteous rooms are clean and comfortable.
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酒店回复: Dear Linda,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff extremely helpful, knowledgeable and courteous.I am extremely happy to hear you enjoyed our stay with us in a clean and comfortable room. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,General Manager
2.0分
其他
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Very wornout
Only booked for somewhere to sleep but even at that it was not great. Literally only spent about 8 hours total here and the cost was super high but that's expected for the area. Door to room was open (not shut/locked) upon arrival. Worn, unclean carpets. Hair on the sheets. Had a musty smell. If it wasn't already 9pm when we checked in and we already paid nearly $300 for the room we would've gone elsewhere.
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酒店回复: Dear Sara,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Ashland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management
Key Didn't work to get into the rooom, fixed fast. AC unit electrical door was broken to cover for child protection.
The bed was so comfortable. Hot tub and pool were fantastic. Loved that the hot tub wasn't scaling. Would stay again.
Got no sleep because the mattress was so uncomfortable. Hallway/stairway was in desperate need of vacuuming. Coffee was horrific, it literally tasted like nothing but cardboard. I would not stay here again.
The beds were super comfortable, staff was friendly, and was by far our favorite place to stay during our vacation. Just to give you some info, there were some men by the back door drinking and they left beer cans and trash by the little shed in the back. We picked it all up and threw it away. We were treated so well, we just didn't understand why people can't use the garbage. Just letting you know. Especially in such a beautiful place. Thank you again, you made our vacation wonderful!
Very comfortable, clean room. Nice breakfast provided every morning with a good variety of food. This is new from previous stays, and greatly appreciated! Staff was courteous, friendly, and efficient. Have stayed at this hotel many times and plan to continue in the future.
Location was good. It wasn’t dirty, just the bathroom toilet was very low, turning on heat/air smelt really bad and didn’t have a cover over radiator coils. Walls are very thin, heard the neighbors phone ringing and thought it was in my room. Pool was nice and clean, complimentary breakfast was good.
Breakfast was better than any Super 8 we’ve ever stayed at. Perfect location in the Ashland - Bayfield area.
Short drive to Bayfield
We stayed just one night to visit Bayfield. The staff was friendly. The room was clean and comfortable. It was a very easy drive to get to Bayfield.
Staff was extremely helpful and knowledgeable about area activities. Location is central to our activities. Everyone was courteous rooms are clean and comfortable.
Very wornout
Only booked for somewhere to sleep but even at that it was not great. Literally only spent about 8 hours total here and the cost was super high but that's expected for the area. Door to room was open (not shut/locked) upon arrival. Worn, unclean carpets. Hair on the sheets. Had a musty smell. If it wasn't already 9pm when we checked in and we already paid nearly $300 for the room we would've gone elsewhere.