酒店回复: Dear Tarja,Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay at the Comfort Inn & Suites East Greenbush, especially the quiet room and convenient location during your travels. We’re also glad you enjoyed our breakfast offerings.We truly appreciate your feedback and hope to welcome you back again soon!
4.0分
其他
原文
翻译提供方:Google
一切 p
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酒店回复: Dear Guest,Thank you for your rating! We’re glad to know you enjoyed your stay and hope to welcome you back to Comfort Inn & Suites Albany soon.Kind regards,Front DeskComfort Inn & Suites Albany
4.0分
其他
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Clean room, except for a spider in the bathroom. I got rid of it. Other than that. Clean, staff was excellent. Front desk receptionist was a cool guy. I needed a shaver and he got me two and shaving cream. Not high quality shavers but did the job.
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酒店回复: Thank you Justin for sharing your feedback with us! We’re glad to hear that you found your room clean overall and that our staff—especially our front desk team—made a great impression. It’s wonderful to know they were able to assist you with the items you needed.We do apologize for the inconvenience of finding a spider in the bathroom. While we work hard to maintain a spotless environment, we appreciate you bringing this to our attention so we can address it with our housekeeping team.Thank you again for your comments, and we hope to have the pleasure of welcoming you back in the future.
1.0分
情侣出游
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Our stay was horrible and they declined a credit. Our toilet wouldn’t work and the shower wouldn’t drain. Also while showering and it’s slowly filling up more and more black stuff started coming out of the drain. Who knows what I was standing in. The main room part was good but the bathroom had cracked tiles pealing wallpaper and mould. Because our toilet wouldn’t flush we had to walk down to the washrooms in the lobby. I spoke to the front desk multiple times and *******. ******* tried to help but the hotel wouldn’t do anything!!
5.0分
家庭亲子
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Room was clean, comfortable and right next to the pool as requested. Pool was clean, breakfast was good and well stocked, all staff was friendly and accommodating. Would definitely stay here again.
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酒店回复: Dear Guest,Thank you for your wonderful review! We’re happy to hear you enjoyed your clean, comfortable room and that your request for a poolside location was met. It’s great to know you appreciated our breakfast and friendly team. We look forward to welcoming you back on your next visit!Sincerely,Comfort Inn & Suites East Greenbush - Albany
5.0分
其他
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Parking very safe. Staff very friendly. Room spacious, clean and comfortable. Hotel appearance is elegant. Only a couple of issues on breakfast: you need hotter pork sausage and soft butter. Other than that is was nearly perfect.
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酒店回复: Dear Joseph,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites East Greenbush - Albany.As a valued Choice Privileges® member, we truly appreciate your loyalty and thoughtful feedback.We’re so pleased to hear that you found our hotel very pretty, reasonably priced, safe, clean, and comfortable — and that our staff made a friendly impression during your stay. Your kind comments mean a lot to us.We also appreciate your constructive feedback about the breakfast area. Your note regarding the lukewarm sausage patties and the firmness of the butter is very helpful. Small details like these truly matter, and we’ll share your suggestions with our breakfast team so we can enhance the experience for all our guests.Thank you again for choosing to stay with us. We hope to welcome you back the next time you’re in the East Greenbush–Albany area!Warm regards,Front Desk StaffComfort Inn & Suites East Greenbush - Albany
1.0分
商务出差
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Room was dirty, couch and bed cover stained, staff was very noisy in the hallways. Bed was terrible, when I told the clerk at the front desk, he said “yea, I have heard that a lot” Breakfast was old and stale, very poor even by low BW standards. Overall, a terrible stay. It the only hotel in town and it shows. Drive right past it and stay in Easton.
5.0分
家庭亲子
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We enjoyed our stay at Comfort Inn, East Greenbush, NY. The staff was friendly. Some areas in the bathroom like toilet and bathtub look outdated. Room was clean. Facilities were nicely kept. Buffet breakfast was a little limited in hot food options; just eggs, sausage, and waffles. It was more continental than anything. Gym equipment was a little rusty. There was excessive knocking like 2 hours before checkout time. They came to the room to ask if needed fresh towels and to take garbage out which is strange since it was so close to checkout time. There was a beeping sound on the 3rd floor and a complaint was made and the maintenance person came to fix it. Overall, it was a good place to stay overnight and get some rest.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed your stay and appreciated our friendly staff, clean room, and well-kept facilities. We also value your comments about the bathroom, breakfast options, and gym equipment, as they help us improve for future guests.We appreciate you choosing Comfort Inn & Suites East Greenbush - Albany and hope to welcome you back again.Sincerely,Comfort Inn & Suites East Greenbush - AlbanyWould you like me to make an even more concise version for quick online replies?
5.0分
其他
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Check in was quick and welcoming. The room was just right for us; plenty of space, bed made for sleeping, temperature easily controlled. Breakfast offered a nice selection for those in a hurry to those who settled in for a chance to dill up for the day.
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酒店回复: Dear Guest,Thank you for your kind review. We’re so glad you enjoyed your stay with us, and we look forward to welcoming you back again soon.Sincerely,Comfort Inn & Suites East Greenbush - Albany
4.0分
情侣出游
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The parking was right in front and the front desk associate Natalia was 5 stars through and through! Pleasant attitude bright smiles and even called later in the afternoon to ask if the room was ok! A wonderful 1 year wedding anniversary stay! Every time we seen her she said hi and have a good night! Even the housekeepers acknowledged us which was very nice! We only had one guy who didn’t acknowledge us at all but to be fair it was a really busy weekend about 2 weddings going on. The property was spotless and you can slightly open your windows for fresh air which was a huge plus! The only thing was that outside of the rooms you can hear absolutely everything and there were kids and parents talking very loudly for a long time. They left before our last night at the hotel. Our last night was quiet and peaceful and the beds are so comfortable that we barely left. The hotel is very accessible with a front drop off and elevators and stairs if you feel like it. Beautiful entryway decorated with care and the breakfast had eggs, thinly sliced bacon, yogurt, waffles, bagels, muffins, fruit, two choices of cereal and 2% milk only I believe, and different types of juice. There’s a little seating area but it was kind of full every time so we just sat in our room and ate. The sheets were so clean and pillows were nicely fluffed I can’t say thank you enough to the wonderful staff here. It must’ve been so much pressure this weekend to ensure all guests were properly accommodated great job!
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酒店回复: Dear Guest,Thank you so much for your wonderful review. It was a pleasure having you with us for your anniversary, and I’m so glad to hear you enjoyed your stay. Your kind words mean a lot to our entire team, and I truly appreciate your recognition.We’re happy you found everything clean, comfortable, and welcoming, and we hope to see you again soon.Warm regards,NathaliaComfort Inn & Suites East Greenbush - Albany
从波士顿到宾厄姆顿的途中在这里住了一晚。房间安静,位置优越,早餐不错。
一切 p
Clean room, except for a spider in the bathroom. I got rid of it. Other than that. Clean, staff was excellent. Front desk receptionist was a cool guy. I needed a shaver and he got me two and shaving cream. Not high quality shavers but did the job.
Our stay was horrible and they declined a credit. Our toilet wouldn’t work and the shower wouldn’t drain. Also while showering and it’s slowly filling up more and more black stuff started coming out of the drain. Who knows what I was standing in. The main room part was good but the bathroom had cracked tiles pealing wallpaper and mould. Because our toilet wouldn’t flush we had to walk down to the washrooms in the lobby. I spoke to the front desk multiple times and *******. ******* tried to help but the hotel wouldn’t do anything!!
Room was clean, comfortable and right next to the pool as requested. Pool was clean, breakfast was good and well stocked, all staff was friendly and accommodating. Would definitely stay here again.
Parking very safe. Staff very friendly. Room spacious, clean and comfortable. Hotel appearance is elegant. Only a couple of issues on breakfast: you need hotter pork sausage and soft butter. Other than that is was nearly perfect.
Room was dirty, couch and bed cover stained, staff was very noisy in the hallways. Bed was terrible, when I told the clerk at the front desk, he said “yea, I have heard that a lot” Breakfast was old and stale, very poor even by low BW standards. Overall, a terrible stay. It the only hotel in town and it shows. Drive right past it and stay in Easton.
We enjoyed our stay at Comfort Inn, East Greenbush, NY. The staff was friendly. Some areas in the bathroom like toilet and bathtub look outdated. Room was clean. Facilities were nicely kept. Buffet breakfast was a little limited in hot food options; just eggs, sausage, and waffles. It was more continental than anything. Gym equipment was a little rusty. There was excessive knocking like 2 hours before checkout time. They came to the room to ask if needed fresh towels and to take garbage out which is strange since it was so close to checkout time. There was a beeping sound on the 3rd floor and a complaint was made and the maintenance person came to fix it. Overall, it was a good place to stay overnight and get some rest.
Check in was quick and welcoming. The room was just right for us; plenty of space, bed made for sleeping, temperature easily controlled. Breakfast offered a nice selection for those in a hurry to those who settled in for a chance to dill up for the day.
The parking was right in front and the front desk associate Natalia was 5 stars through and through! Pleasant attitude bright smiles and even called later in the afternoon to ask if the room was ok! A wonderful 1 year wedding anniversary stay! Every time we seen her she said hi and have a good night! Even the housekeepers acknowledged us which was very nice! We only had one guy who didn’t acknowledge us at all but to be fair it was a really busy weekend about 2 weddings going on. The property was spotless and you can slightly open your windows for fresh air which was a huge plus! The only thing was that outside of the rooms you can hear absolutely everything and there were kids and parents talking very loudly for a long time. They left before our last night at the hotel. Our last night was quiet and peaceful and the beds are so comfortable that we barely left. The hotel is very accessible with a front drop off and elevators and stairs if you feel like it. Beautiful entryway decorated with care and the breakfast had eggs, thinly sliced bacon, yogurt, waffles, bagels, muffins, fruit, two choices of cereal and 2% milk only I believe, and different types of juice. There’s a little seating area but it was kind of full every time so we just sat in our room and ate. The sheets were so clean and pillows were nicely fluffed I can’t say thank you enough to the wonderful staff here. It must’ve been so much pressure this weekend to ensure all guests were properly accommodated great job!