Room was better than I expected, well appointed and clean. I was a bit apprehensive when I arrived at my room and found the door locked open. I peeked in to see the room was vacant with no sign of anything disturbed. I presume the cleaning staff had left the room open. That was the only negative experience I had there.
As for the property, it has parking around three sides of the building and businesses on its borders. That leaves one entrance in and out. So it is secure but a bit limited in access. Not a big deal but seems it might be nice to have driving access to shopping and restaurants. You can walk to a few places easily which I did.
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酒店回复: Good Morning Alan,Thank you for your visit here at Red Roof Locust Grove and thank you for your review. We are glad your found our hotel to be acceptable. We will continue to work hard, to may your next stay even more pleasant. We look forward to serving you on your next visit.Have An Amazing Day,Detra
2.0分
情侣出游
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No mention that a $100 deposit was required. Room was useable. The smell of bleach was.. wow. AC was noisy. Car in parking lot directly in line with our window had its high intensity headlights on. Picture a scene from an alien movie with the lights but in the windows. And, they had he atero loud enough it was heard in the room. After 15 min I went to the desk. It was handled. Slowly.
Parking lot lights are directed at the building. Again, lighting up the windows.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Locust Grove. We are dismayed to hear that your stay was inconvenienced by the smell and that the lights were not to your liking. Please accept our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely,HannahRed Roof Management RediResponse Specialist
4.0分
其他
Good stay
Good location, nothing fancy, but the room was clean and comfortable and the staff were nice and friendly.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Locust Grove. It's wonderful to hear that you found our location convenient and your room clean and comfortable. We appreciate you acknowledging our team's friendliness.We aim to provide you with an exceptional experience at Red Roof. We look forward to hosting you again in the future.Sincerely,HannahRed Roof Management RediResponse Specialist
5.0分
其他
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We always stay here after a concert in Atlanta. Great price and away from Atlanta traffic. Smooth deive back home to Florida. Service is always great and courteous.
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酒店回复: Hello Mr. Travis, Thank you for your stay, and thank you for review!We look forward to your visit .Have An Amazing Day,Detra
1.0分
商务出差
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Thermostat in one of the rooms there were literally roaches all around. First it was one by the AC and also in the bathroom area And then found some around the bed as well. Then when I try to turn on the water to wash my hands the first thing that comes out is dirty muddy water. Did not enjoy my stay overall
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酒店回复: Dear Valued Guest, Thank you for sharing your experience at Red Roof Inn Locust Grove. We are sorry you had a less than satisfactory experience. We regret to hear about the cockroaches you encountered as well as the cleanliness not meeting your expectations. This does not align with our standards.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.We value your feedback and will use it to improve our guest experience. Thank you for choosing Red Roof. We look forward to welcoming you back soon.Sincerely,ViktorRed Roof Management RediResponse Specialist
1.0分
其他
I am in need of a refund. I didn’t even stay and neither did other guests who were checking in whom I didn’t even know.
5.0分
商务出差
This place was absolutely beautiful and very peaceful!! Just what I needed I loved every single thing!
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酒店回复: Dear Yajaira, We’re so delightful you shared your feedback following your stay at Red Roof Inn Locust Grove. Your positive feedback regarding 10/10 experience with our welcoming hotel is very much appreciated, we are happy to see you were satisfied and comfortable with our beautiful location during your stay during your stay. We aim to deliver a positive experience for all our guests and we're delightful you were satisfied with your stay. We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit.Thank you and take care,ShemarRed Roof Management RediResponse Specialist
5.0分
其他
Five stars
I love the staff it was excellent the rooms will clean I give it five stars
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酒店回复: Happy Tuesday Tamika,Thank you for choosing Red Roof Locust Grove for your lodging and thank you for your review, We appreciate your kind words, and we look forward to serving you again in the future.Have An Amazing Day,Detra
3.0分
情侣出游
The main thing was the floor in the room was dirty and there was as a foul smell to the room.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Locust Grove. I am very sorry to hear about the cleanliness issues and the possible odor in your room. That is certainly not the standard we aim for, and I understand your disappointment.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,ReyRed Roof ManagementRediResponse Specialist
在所有
Room was better than I expected, well appointed and clean. I was a bit apprehensive when I arrived at my room and found the door locked open. I peeked in to see the room was vacant with no sign of anything disturbed. I presume the cleaning staff had left the room open. That was the only negative experience I had there.
As for the property, it has parking around three sides of the building and businesses on its borders. That leaves one entrance in and out. So it is secure but a bit limited in access. Not a big deal but seems it might be nice to have driving access to shopping and restaurants. You can walk to a few places easily which I did.
No mention that a $100 deposit was required. Room was useable. The smell of bleach was.. wow. AC was noisy. Car in parking lot directly in line with our window had its high intensity headlights on. Picture a scene from an alien movie with the lights but in the windows. And, they had he atero loud enough it was heard in the room. After 15 min I went to the desk. It was handled. Slowly.
Parking lot lights are directed at the building. Again, lighting up the windows.
Good stay
Good location, nothing fancy, but the room was clean and comfortable and the staff were nice and friendly.
We always stay here after a concert in Atlanta. Great price and away from Atlanta traffic. Smooth deive back home to Florida. Service is always great and courteous.
Thermostat in one of the rooms there were literally roaches all around. First it was one by the AC and also in the bathroom area And then found some around the bed as well. Then when I try to turn on the water to wash my hands the first thing that comes out is dirty muddy water. Did not enjoy my stay overall
I am in need of a refund. I didn’t even stay and neither did other guests who were checking in whom I didn’t even know.
This place was absolutely beautiful and very peaceful!! Just what I needed I loved every single thing!
Five stars
I love the staff it was excellent the rooms will clean I give it five stars
The main thing was the floor in the room was dirty and there was as a foul smell to the room.