酒店回复: Thank you for your enthusiastic recommendation! We’re delighted you had an excellent experience and look forward to welcoming you back for another outstanding stay.Sincerely,Comfort Inn & Suites Management
3.0分
其他
展开
Room was fine but I looked forward to fresh brewed coffee in the morning and they had one of those machines that spits out brown water made from a coffee extract. That soured me on the stay. We had to find coffee elsewhere.
展开
酒店回复: Thank you for sharing your thoughts about your stay. It is good to know that your room was comfortable, though we regret that the coffee setup fell short of what you were hoping for. Your comment will be shared with our internal team so this can be reviewed with care, as guest satisfaction is of the utmost importance. We appreciate you taking the time to let us know, and we hope to welcome you back soon for a seamless visit worthy of a perfect rating.Happy Holidays,Comfort Inn & Suites Management
5.0分
商务出差
Everything but they need a towel rack vs a timyhook on the back of the door in the king size room
展开
酒店回复: I'm glad you enjoyed your stay! I also appreciate you noting that little detail, as it's genuinely helpful. It would be my pleasure to pass that along so it can be considered for future improvements. Our team loved having you here, and we'd be glad to welcome you back to Comfort Inn & Suites for another excellent stay!Happy Holidays,Comfort Inn & Suites Management
1.0分
其他
Horrible customer service from *******. I will no longer use this app for traveling.
展开
酒店回复: We're truly sorry to hear about this matter and are disappointed that it reflected poorly upon your experience. However, given that this matter did not happen at our hotel nor with a member of our team, we would be grateful if you kindly consider reviewing us based on the comfort and satisfaction that we provided.Sincerely,Comfort Inn & Suites Management
5.0分
其他
The staff were great and the was clean. The room was very clean and quiet from outside noise.
展开
酒店回复: Thank you for sharing this thoughtful recap of your stay. It is great to hear that our team made a positive impression and that your room offered the cleanliness and quiet setting you were hoping for. We appreciated having you with us and hope your travels bring you back again soon!Happy Holidays,Comfort Inn & Suites Management
5.0分
家庭亲子
Great customer service at checkin. Wonderful fresh cooked steak and eggs. Room was clean and very nicely decorated will definitely stay there again.
展开
酒店回复: Thank you for sharing such a lovely reflection on your stay. Hearing that check-in felt welcoming, breakfast was memorable with fresh steak and eggs, and that your room offered both cleanliness and thoughtful design truly means a lot. We are delighted that your visit felt so enjoyable from start to finish and would be thrilled to welcome you again for another comfortable and satisfying visit!Sincerely,Comfort Inn & Suites Management
4.0分
情侣出游
展开
I liked it that the beds were lower because my wife and I are short and have a hard time getting into beds that are higher. The room was very nice and it was clean. The breakfast was very good and much better than most motel breakfasts I have had. Overall a very good experience.
展开
酒店回复: We appreciate you sharing your experience with us. We're glad the lower beds added comfort for you and your wife, and it's great to hear we could help you start your day with a delicious breakfast. We appreciate your kind words and look forward to welcoming you back to Comfort Inn & Suites on your next visit to Dover!Sincerely,Comfort Inn & Suites Management
5.0分
家庭亲子
展开
This hotel looked very nice. We loved the room. The staff was nice and check in was easy. The breakfast was ok. We were able to find something to eat. The entire place was clean. We will definitely stay there again.
展开
酒店回复: We're delighted by your excellent rating of Comfort Inn & Suites! It's great that you enjoyed our courteous check-in assistance, attention to cleanliness, and attractive accommodations. We're also glad our complimentary hot breakfast was satisfactory. Your thoughtful praise is valued, and we hope you'll return.Sincerely,Comfort Inn & Suites Management
5.0分
其他
展开
Very clean room with comfortable beds. Friendly and helpful staff. The front desk person was professional and polite. The kitchen staff were polite and quick to bring more hot food out for breakfast when it ran out. The variety of food offered for breakfast was wonderful, and everything we had tasted great. The pool was the highlight of the kids' day, and was the perfect temperature for casual exercising. The hot tub was relaxing but not too hot. We would definitely stay here again.
展开
酒店回复: Dear Laura,Thank you for sharing such a wonderful and detailed review. It's great to hear that your stay was so enjoyable from start to finish, with a spotless room, comfortable beds, and a team that made you feel warmly welcomed throughout. We're delighted that breakfast stood out for both quality and variety, and that our kitchen team ensured everything was fresh and well presented. It's also lovely to know the pool and hot tub added to your family's enjoyment. Your kind words mean a lot, and we hope to have the pleasure of welcoming you again for another memorable stay!Sincerely,Comfort Inn & Suites Management
4.0分
其他
展开
Good night's sleep
This hotel was very clean in every way. There were plenty of towels, bathroom amenities were decent, the tv offered lots of channels, and the beds were comfortable. The window treatments were excellent and the temperature control mechanisms worked well. Coffee was always available in the dining area and parking was easy.
On the down side, we would have liked more choice for breakfast, particularly better yogurt (e.g., the only option was a thin low fat); fruit options (e.g., there were no bananas), and available mix-ins for oatmeal (which was only instant). Also, the waffle maker didn't seem to cook all the way through the waffles.
Note that this hotel is close to the interstate highway, which means road noise is always present. If you are unaccustomed to road noise, this might bother you. Ask for a room at the end away from the road.
展开
酒店回复: Thank you for taking the time to write this detailed review. It was our pleasure to provide you with immaculate and well-equipped accommodations for a comfortable stay. Our team is always receptive to feedback, and we'll certainly consider your thoughtful suggestions regarding breakfast offerings. We value you as our guest and hope to see you again at Comfort Inn & Suites in the future.Sincerely,Comfort Inn & Suites Management
这是一个非常棒的地方，100% 值得推荐。
Room was fine but I looked forward to fresh brewed coffee in the morning and they had one of those machines that spits out brown water made from a coffee extract. That soured me on the stay. We had to find coffee elsewhere.
Everything but they need a towel rack vs a timyhook on the back of the door in the king size room
Horrible customer service from *******. I will no longer use this app for traveling.
The staff were great and the was clean. The room was very clean and quiet from outside noise.
Great customer service at checkin. Wonderful fresh cooked steak and eggs. Room was clean and very nicely decorated will definitely stay there again.
I liked it that the beds were lower because my wife and I are short and have a hard time getting into beds that are higher. The room was very nice and it was clean. The breakfast was very good and much better than most motel breakfasts I have had. Overall a very good experience.
This hotel looked very nice. We loved the room. The staff was nice and check in was easy. The breakfast was ok. We were able to find something to eat. The entire place was clean. We will definitely stay there again.
Very clean room with comfortable beds. Friendly and helpful staff. The front desk person was professional and polite. The kitchen staff were polite and quick to bring more hot food out for breakfast when it ran out. The variety of food offered for breakfast was wonderful, and everything we had tasted great. The pool was the highlight of the kids' day, and was the perfect temperature for casual exercising. The hot tub was relaxing but not too hot. We would definitely stay here again.
Good night's sleep
This hotel was very clean in every way. There were plenty of towels, bathroom amenities were decent, the tv offered lots of channels, and the beds were comfortable. The window treatments were excellent and the temperature control mechanisms worked well. Coffee was always available in the dining area and parking was easy.
On the down side, we would have liked more choice for breakfast, particularly better yogurt (e.g., the only option was a thin low fat); fruit options (e.g., there were no bananas), and available mix-ins for oatmeal (which was only instant). Also, the waffle maker didn't seem to cook all the way through the waffles.
Note that this hotel is close to the interstate highway, which means road noise is always present. If you are unaccustomed to road noise, this might bother you. Ask for a room at the end away from the road.