I can’t really give these guys a fair rating. I arrived after dark, took a nap, and left the next morning.
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酒店回复: Hello Everett,Thank you for sharing your experience. We understand that a brief stay can limit your overall impression of the hotel. We hope that during future visits, you will have the opportunity to explore more of our amenities and services. Your feedback is valuable, and we appreciate your insights. We look forward to welcoming you back for a longer stay next time.
4.0分
其他
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The property could use TLC overall, but the rooms were really clean, breakfast was great especially for kids. And the pool was nice, disappointing that the area where the hot tub was, was completely covered over as we enjoyed that during a previous stay.
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酒店回复: Hello Billy,Thank you for sharing your feedback. We're glad to hear you enjoyed the cleanliness of the rooms, the breakfast options, and the pool. Your comments about the hot tub area have been noted, and we appreciate you bringing this to our attention. We hope to welcome you back in the future for another enjoyable stay.
3.0分
家庭亲子
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In Room 305, the bathroom door was extremely hard to open and close and did not lock. Stayed two nights and the room was not cleaned in between and there was no signs that said you had to ask for it. Decent price but was a little run down.
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酒店回复: Hello George,Thank you for sharing your feedback regarding your stay. We apologize for the inconvenience caused by the bathroom door and the cleaning service. Our housekeeping policies can vary, and we appreciate your understanding. Your comments help us identify areas for improvement, and we value your input. We hope your future travels are pleasant.
5.0分
其他
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Enjoyed our stay here
My husband, our three children and I stayed here when we csme for my son's baseball state tournament. The employees were wonderful and so helpful. The keys kept not working and we needed new ones too often, but the workers were so happy to help at all times. Definitely would recommend staying here if you have kiddos.
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酒店回复: Hello Rubi,Thank you for your critique. We're glad to hear you found our staff helpful and enjoyed your stay with your family during the tournament. Your comments about the key issues will be shared with the management team for their attention. We appreciate your recommendation and hope to welcome you and your family back for another stay in the future, where we aim for an even better experience.
1.0分
其他
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My 1st room smelled like stale urine. My 2nd room had roaches and the carpet was so filthy I had to wipe my feet before getting into the bed. It took 2 trips to the front desk to get the tv andvremote hokked up and working properly. When i asked why my room wasnt cleaned on the 2nd day of my stay, I was informed they only clean occupied rooms by request yet I wasnt notified of this policy upon check in.
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酒店回复: Hello Linda,Thank you for sharing your feedback regarding your recent stay. We truly value your insights, as they help us understand our guests' experiences. Our team strives to uphold the highest standards, and we are disappointed to hear about the challenges you faced. We will review your comments and ensure that our communication and cleanliness standards are consistently emphasized. Thank you again for your feedback; it is crucial for our improvement efforts.
5.0分
家庭亲子
Everyone was very friendly, very clean, lots of places to eat within 5 miles.
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酒店回复: Hello Leanne,Thank you for sharing your positive feedback! We're thrilled to hear you enjoyed our friendly service and the cleanliness of our hotel, as well as the convenient dining options nearby. Your comments are appreciated, and we hope to welcome you back for another enjoyable stay in the future.
3.0分
商务出差
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My stay in Early, TX
This property is getting run down. The walls have paint chipping in a lot of places. The bottom of the door to the bathroom had a lot of nicks.
The breakfasts were good. The dining area was very clean and well cared for.
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酒店回复: Hello Albert,Thank you for sharing your observations about your stay. We appreciate your feedback regarding the condition of the property and are glad to hear you enjoyed the breakfast and found the dining area to be well maintained. Your comments will be noted for our ongoing efforts to enhance our guest experience. We hope to welcome you back in the future for an improved visit.
3.0分
其他
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It was not terrible and we had no trouble with the staff. It was just really old and there were two bugs in the bathroom which made me not want to walk around barefoot.
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酒店回复: Hello Esmeralda, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
5.0分
情侣出游
Clean room | Amazing Staff| Breakfast Up to Standards| Pool was relaxing
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酒店回复: Hello Daniel,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the clean room, amazing staff, and relaxing pool, as well as the breakfast offerings. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay in the future.
一切都很好，工作人员非常友好，设施很干净，物有所值。
I can’t really give these guys a fair rating. I arrived after dark, took a nap, and left the next morning.
The property could use TLC overall, but the rooms were really clean, breakfast was great especially for kids. And the pool was nice, disappointing that the area where the hot tub was, was completely covered over as we enjoyed that during a previous stay.
In Room 305, the bathroom door was extremely hard to open and close and did not lock. Stayed two nights and the room was not cleaned in between and there was no signs that said you had to ask for it. Decent price but was a little run down.
Enjoyed our stay here
My husband, our three children and I stayed here when we csme for my son's baseball state tournament. The employees were wonderful and so helpful. The keys kept not working and we needed new ones too often, but the workers were so happy to help at all times. Definitely would recommend staying here if you have kiddos.
My 1st room smelled like stale urine. My 2nd room had roaches and the carpet was so filthy I had to wipe my feet before getting into the bed. It took 2 trips to the front desk to get the tv andvremote hokked up and working properly. When i asked why my room wasnt cleaned on the 2nd day of my stay, I was informed they only clean occupied rooms by request yet I wasnt notified of this policy upon check in.
Everyone was very friendly, very clean, lots of places to eat within 5 miles.
My stay in Early, TX
This property is getting run down. The walls have paint chipping in a lot of places. The bottom of the door to the bathroom had a lot of nicks.
The breakfasts were good. The dining area was very clean and well cared for.
It was not terrible and we had no trouble with the staff. It was just really old and there were two bugs in the bathroom which made me not want to walk around barefoot.
Clean room | Amazing Staff| Breakfast Up to Standards| Pool was relaxing