酒店回复: Hello James,Thank you for sharing your feedback. We appreciate your thoughts and take guest experiences seriously. It’s important for us to provide a comfortable stay for all our visitors. Your comments are valuable, and we will ensure they are passed along to the appropriate team for consideration. We hope you will think of us again for future travels.
1.0分
商务出差
原文
翻译提供方：Google
客户服务很糟糕，确认后我提高了价格 45 美元
展开
酒店回复: Dear Terry,Thank you for your feedback. We sincerely apologize our staff could not meet and exceed your expectations or rate match your prepaid reservations. It seems as if we are unable to meet your expectations, and wish you luck in seeking alternate hotels which may.Thank you
2.0分
其他
原文
翻译提供方：Google
非常过时，不是很干净
2.0分
其他
原文
翻译提供方：Google
需要更多人员进行清洁和维护
3.0分
其他
展开
The majority of the electrical outlets did not work, the hair dryer did not work, the fan in the bathroom did not work. The breakfast was mediocre.
The room was clean, the staff were nice, and the building was quiet.
展开
酒店回复: Hello Brenda,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found your room clean and appreciated our staff's service. Your comments regarding the electrical outlets, hair dryer, and breakfast have been noted and will be shared with the appropriate team for review. We value your input as it helps us to continually improve the guest experience. We hope you consider staying with us again in the future.
1.0分
家庭亲子
展开
I booked the hotel through *******, then I found the hotel ALSO charged me for the room! I contacted them, they said yep, our mistake, said they would refund me, been over 2 weeks and no refund or response. Theives!
展开
酒店回复: Hello Theresa,We appreciate your feedback and understand your concerns regarding the billing process. It's important for us to provide clarity, so we recommend reaching out to management directly for assistance with your situation. Your experience will be reviewed, and we value your input as it helps us improve our services. Thank you for sharing your thoughts, and we hope you consider us for a future stay.
2.0分
家庭亲子
展开
Bugs all over the room coming in through wall unit. Pipes squealing & loudly clunking both nights btw 9-11pm. Door to bathroom did not close. Door to room loosely latched. Not worth the low price
展开
酒店回复: Hello Jennifer, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
5.0分
其他
Great Experience! Room was clean, staff was friendly. Lots of options at breakfast!
展开
酒店回复: Hello Shelby,Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed the cleanliness of your room, appreciated our friendly staff, and found our breakfast options to your liking. Your feedback is valuable, and we look forward to welcoming you back for another enjoyable stay in the future.
位于 35W 向南，交通便利，有加油站和餐饮场所。如果您喜欢购物，就在 Cabela's 旁边。酒店很干净，房间已经准备好了，办理入住没有问题。早餐还可以，只是碳水化合物含量高，适合我的喜好，有华夫饼、饼干和肉汁、麦片、松饼、吐司。
前台的绅士非常暴躁，在我们办理入住时表达了他对********的仇恨。他最初并没有告诉我们东西在哪里。
好的
客户服务很糟糕，确认后我提高了价格 45 美元
非常过时，不是很干净
需要更多人员进行清洁和维护
The majority of the electrical outlets did not work, the hair dryer did not work, the fan in the bathroom did not work. The breakfast was mediocre.
The room was clean, the staff were nice, and the building was quiet.
I booked the hotel through *******, then I found the hotel ALSO charged me for the room! I contacted them, they said yep, our mistake, said they would refund me, been over 2 weeks and no refund or response. Theives!
Bugs all over the room coming in through wall unit. Pipes squealing & loudly clunking both nights btw 9-11pm. Door to bathroom did not close. Door to room loosely latched. Not worth the low price
Great Experience! Room was clean, staff was friendly. Lots of options at breakfast!