Who ever wrote the review saying convince was why they went here is crazy, it took me an hour and a half off of the 5 freeway to get there. Out in the boonies. But who cares, my total bill came to $33 bucks, at that price, you are lucky to have a bed inside of a room!!!! And you cheap scapes out there, go to. a Hilton or Plaza Hotel if you think you didn't get the bargain of the century, because that is what it is, a true honest to God bargain. My gosh, the room was spotless, the lady running it was sweet as can be, what more do you want. I will be back that's for sure. Thank you for the nice clean room, oh and I slept like a rock, great mattress.
1.0分
情侣出游
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Room didn't look like the photos on line. Motel is extremely poorly maintained (if at all). How did this motel ever get an AAA diamond rating? Has there been a change of ownership? Bedsheets were clean but the rest was so bad it’s almost laughable. Cabinets around sink area had empty beer bottles & trash in them. Microwave is right next to the only tiny sink— but the outlet to plug it in is less than 3” from sink: this is an ELECTROCUTION HAZARD: this cannot be to code! See photos. Fridge won’t work because its cord is too short to reach same outlet. TV didn’t work because the cable system hasn’t been hooked up. When I questioned the manager, she blamed this on the handyman. So why do they even rent the room out if so much is out of order? Parking area was littered & messy. Curtains wouldn’t close. Ice machine out of order. Etc, etc.
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酒店回复: Dear 565wadeg, Thank you for bringing these issues to our attention. We sincerely apologize for the condition of your room and the inconveniences you experienced during your stay. This is not the standard we strive to uphold, and we are taking your feedback very seriously. We are addressing the cleanliness and maintenance issues with our staff immediately, including the improper placement of appliances, the non-functional TV and fridge, and the overall state of the property. The safety concern you mentioned is especially alarming, and we will ensure it is resolved promptly to meet safety codes. We regret any disappointment caused by the discrepancy between the online photos and your actual experience. Guest satisfaction is of the utmost importance, and please rest assured that your observations have been duly noted and will be dealt with appropriately. Once again, I thank you for your feedback and apologize for not providing you with a better stay.
1.0分
其他
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stay away from this place, not as advertised...creepy male employees set up chairs in parking lot facing rooms, drink beer and smoke while staring at you, wouldn't be surprised if there are hidden cameras in the restrooms
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酒店回复: Hi 938bep, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is distressing to hear that you encountered a number of issues during your most recent stay with us. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
1.0分
独自旅行
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They have this homeless guy renting rooms from them and he's wanted in a couple cities. He does ***** and scams people on YouTube to pay his way through life. He was screaming in his room for God to take him when he's asleep. Very disturbing. His name is Austin and has an illegal car that has bad plates and no insurance. He asked me for money when I stepped out. Hounding me saying "God will punish and kill me cause I didn't donate to him".... Stay away and report cops if see this man
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酒店回复: Dear johnstownsf, Thank you for bringing this matter to our attention. We take the safety and comfort of all our guests very seriously, and we sincerely apologize for any inconvenience or disturbance caused during your stay. Rest assured, we do not condone such behavior and are taking immediate action to address this situation. Your feedback is invaluable to us, and we encourage you to report any concerning incidents directly to our staff or local authorities so that appropriate steps can be taken. We strive to provide a safe and welcoming environment for all our guests, and we deeply regret that your experience fell short of this standard. Please know that we are actively investigating this matter and will take all necessary measures to ensure the well-being of our guests. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention.
Who ever wrote the review saying convince was why they went here is crazy, it took me an hour and a half off of the 5 freeway to get there. Out in the boonies. But who cares, my total bill came to $33 bucks, at that price, you are lucky to have a bed inside of a room!!!! And you cheap scapes out there, go to. a Hilton or Plaza Hotel if you think you didn't get the bargain of the century, because that is what it is, a true honest to God bargain. My gosh, the room was spotless, the lady running it was sweet as can be, what more do you want. I will be back that's for sure. Thank you for the nice clean room, oh and I slept like a rock, great mattress.
Room didn't look like the photos on line. Motel is extremely poorly maintained (if at all). How did this motel ever get an AAA diamond rating? Has there been a change of ownership? Bedsheets were clean but the rest was so bad it’s almost laughable. Cabinets around sink area had empty beer bottles & trash in them. Microwave is right next to the only tiny sink— but the outlet to plug it in is less than 3” from sink: this is an ELECTROCUTION HAZARD: this cannot be to code! See photos. Fridge won’t work because its cord is too short to reach same outlet. TV didn’t work because the cable system hasn’t been hooked up. When I questioned the manager, she blamed this on the handyman. So why do they even rent the room out if so much is out of order? Parking area was littered & messy. Curtains wouldn’t close. Ice machine out of order. Etc, etc.
stay away from this place, not as advertised...creepy male employees set up chairs in parking lot facing rooms, drink beer and smoke while staring at you, wouldn't be surprised if there are hidden cameras in the restrooms
They have this homeless guy renting rooms from them and he's wanted in a couple cities. He does ***** and scams people on YouTube to pay his way through life. He was screaming in his room for God to take him when he's asleep. Very disturbing. His name is Austin and has an illegal car that has bad plates and no insurance. He asked me for money when I stepped out. Hounding me saying "God will punish and kill me cause I didn't donate to him".... Stay away and report cops if see this man