The air conditioner worked great. The room was kind of clean. The staff was nice and sweet. There was a door that was broken, and the cards did not work right. The room smelled weird; the TV barely worked-
酒店回复: Thank you for the feedback.
4.0分
其他
Just an old hotel, rooms clean and mostly comfortable. Outside of hotel needs some cleaning and renovating.
酒店回复: Thank you!
2.0分
其他
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The hotel has a run down and grubby appearance. There was no one to check us in and we waited then staff appeared with another guest they had to help first. All said it was about 10 minutes wait, also the guest was cancelling their reservation. I thought about trying to cancel too because it was apparent this is a poorly kept hotel. The whirlpool was closed, there was a stagnant gross smell in the hallway, we were checked in and then informed, oh the rooms are in the 2nd floor but there is no elevator. That should be shared first in case someone isn’t going to be able to drag suitcases up a flight of stairs. This trip was a birthday celebration for my daughter and I regret booking this hotel as it was a downer.
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酒店回复: Thank you for your feedback. We are sorry to hear your stay did not meet expectations.
1.0分
其他
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woke up at 2am to water leak from the toilet. Used towels to clean up the water and shut off the water supply to stop the leaking. Told the front desk the next morning. We were not given any new, clean towels to replace the ones we used to sop up the mess. It would have been appreciated if Super 8 would have comped the 2nd night for our inconvenience but they wouldn't do that. Not getting clean towels was the nail in the coffin. Would not go there again.
3.0分
情侣出游
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The room was quiet but upon arrival someone was in the parking lot burning a fire right outside our room. Yes, a wooden log on his truck was burning. We did address with the front desk but they advised he lived there and was dating an employee. The shower was backing up so water was up to the ankles. The hot tub was a nice touch. The room has a very musty odor. I think it’s the carpeting or maybe there is leaking under the hot tub. The window is old and the temp was hard to regulate. The heat made this room more musty. The blankets were thin but we did request two more for a little warmth and weight which they did accommodate although the front desk said they would have to check if there were any extra. The pool onsite was also out of order. We brought drinks and the refrigerator was so cold it froze everything we had. The bed was and pillows were comfy. Overall, a decent place for the evening but check around the area before you decide on this particular location. We’ll never return to a Super 8.
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酒店回复: I am sorry to hear you encountered these issues. I will address them with the proper parties right away.
1.0分
其他
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I actually took pictures of filithy carpet and looked like vomit on the mattress that was showing as covers not big enough. We will not be staying there again. Also toilet seats MOVED and so low very hard to get up. I’ve had two knee surgeries on the same knee and very painful yet bending that low.
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酒店回复: Thank you for the feedback. These issues will be addressed with the appropriate parties.
3.0分
其他
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House on the Rocks visit
The staff was kind and helpful. Some confusion at check in. Access wasn’t the best as the back door entrance wasn’t accessible by vehicle parking. Place is somewhat run down.
酒店回复: Thank you for staying with us and providing this feedback.
2.0分
情侣出游
Hot tub not available. Shady looking front desk staff and junk cars in the parking lot being worked on! Not a very respectful looking place.
3.0分
其他
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No hot tub, which has been unavailable for 3 months! The facility needs a definite upgrade! Breakfast was a total disappointment. The most wonderful thing of the visit was the front clerk person, Laurie!!! She was VERY friendly & helpful!!! She made the whole experience bareable!!!
酒店回复: Thank you for staying with us and providing helpful feedback.
2.0分
其他
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Maahhh
The place is very old and run down. The furnature is vey scratched up and old. The microwave wouldnt open so i had to leave my food in there all night until for some reason it finally opend the next morning. Bed was clean but very uncomfortable and pillows gave me a really bad tensions headache.The only saving grace was the jet bathtub that was great.
The air conditioner worked great. The room was kind of clean. The staff was nice and sweet. There was a door that was broken, and the cards did not work right. The room smelled weird; the TV barely worked-
Just an old hotel, rooms clean and mostly comfortable. Outside of hotel needs some cleaning and renovating.
The hotel has a run down and grubby appearance. There was no one to check us in and we waited then staff appeared with another guest they had to help first. All said it was about 10 minutes wait, also the guest was cancelling their reservation. I thought about trying to cancel too because it was apparent this is a poorly kept hotel. The whirlpool was closed, there was a stagnant gross smell in the hallway, we were checked in and then informed, oh the rooms are in the 2nd floor but there is no elevator. That should be shared first in case someone isn’t going to be able to drag suitcases up a flight of stairs. This trip was a birthday celebration for my daughter and I regret booking this hotel as it was a downer.
woke up at 2am to water leak from the toilet. Used towels to clean up the water and shut off the water supply to stop the leaking. Told the front desk the next morning. We were not given any new, clean towels to replace the ones we used to sop up the mess. It would have been appreciated if Super 8 would have comped the 2nd night for our inconvenience but they wouldn't do that. Not getting clean towels was the nail in the coffin. Would not go there again.
The room was quiet but upon arrival someone was in the parking lot burning a fire right outside our room. Yes, a wooden log on his truck was burning. We did address with the front desk but they advised he lived there and was dating an employee. The shower was backing up so water was up to the ankles. The hot tub was a nice touch. The room has a very musty odor. I think it’s the carpeting or maybe there is leaking under the hot tub. The window is old and the temp was hard to regulate. The heat made this room more musty. The blankets were thin but we did request two more for a little warmth and weight which they did accommodate although the front desk said they would have to check if there were any extra. The pool onsite was also out of order. We brought drinks and the refrigerator was so cold it froze everything we had. The bed was and pillows were comfy. Overall, a decent place for the evening but check around the area before you decide on this particular location. We’ll never return to a Super 8.
I actually took pictures of filithy carpet and looked like vomit on the mattress that was showing as covers not big enough. We will not be staying there again. Also toilet seats MOVED and so low very hard to get up. I’ve had two knee surgeries on the same knee and very painful yet bending that low.
House on the Rocks visit
The staff was kind and helpful. Some confusion at check in. Access wasn’t the best as the back door entrance wasn’t accessible by vehicle parking. Place is somewhat run down.
Hot tub not available. Shady looking front desk staff and junk cars in the parking lot being worked on! Not a very respectful looking place.
No hot tub, which has been unavailable for 3 months! The facility needs a definite upgrade! Breakfast was a total disappointment. The most wonderful thing of the visit was the front clerk person, Laurie!!! She was VERY friendly & helpful!!! She made the whole experience bareable!!!
Maahhh
The place is very old and run down. The furnature is vey scratched up and old. The microwave wouldnt open so i had to leave my food in there all night until for some reason it finally opend the next morning. Bed was clean but very uncomfortable and pillows gave me a really bad tensions headache.The only saving grace was the jet bathtub that was great.