Could use an upgrade in a few things and a bit of maintenance overall. The staff and service went above and beyond for making the stay comfortable definitely excellent customer service.
酒店回复: Thank you for staying with us. We will look into upgrade.
4.0分
其他
Its was comfortable they was friendly only stay for two days, but it was nice room was nice and clean
1.0分
家庭亲子
The staff was wonderful!! But the rooms were outdated, no microwave, TV remote was busted, no smoke alarms and the roaches kept talking all night.
2.0分
情侣出游
Staff were kind and friendly, but the hotel conditions look old and not very well maintained. The hotel offers breakfast but wasn’t good
3.0分
其他
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The staff took double money . From my account after I paid on ******* the staff took their own money off for the room . I had to talk to the day time manager to get it fixed and even then it left me broke.
3.0分
其他
Room was not cleaned on multi day stay. Had to request clean towels. Loud noises outside of room kept us up. Smell of pot permeated the are. Staff was friendly
2.0分
其他
Neither the TV nor the refrigerator in the room worked. The breakfast was out of eggs and sausage at 8:30 a.m.
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酒店回复: We apologize for the inconvenience. We surly looking into this and fix the issues immediately
2.0分
其他
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The room was occupied. The second room required a return to the desk because the key was not programmed right. The hotel is rundown. Sketchy area. The heat/ac is constantly running cold air. The door security lock shows it has been forced open. What else could be wrong.
Management, if any, is a joke. Training of employees is weak. All employees that I met were polite, friendly and apologetic but POORLY TRAINED.
他们给我安排了一间很脏的房间,床之前用过,床单因为之前使用而变得凌乱,然后他们又给我安排了另一间条件非常差的房间,浴室的墙上全是霉菌,有股难闻的气味,服务很差
房间里烟味太多,床单看起来也不干净。
Could use an upgrade in a few things and a bit of maintenance overall. The staff and service went above and beyond for making the stay comfortable definitely excellent customer service.
Its was comfortable they was friendly only stay for two days, but it was nice room was nice and clean
The staff was wonderful!! But the rooms were outdated, no microwave, TV remote was busted, no smoke alarms and the roaches kept talking all night.
Staff were kind and friendly, but the hotel conditions look old and not very well maintained. The hotel offers breakfast but wasn’t good
The staff took double money . From my account after I paid on ******* the staff took their own money off for the room . I had to talk to the day time manager to get it fixed and even then it left me broke.
Room was not cleaned on multi day stay. Had to request clean towels. Loud noises outside of room kept us up. Smell of pot permeated the are. Staff was friendly
Neither the TV nor the refrigerator in the room worked. The breakfast was out of eggs and sausage at 8:30 a.m.
The room was occupied. The second room required a return to the desk because the key was not programmed right. The hotel is rundown. Sketchy area. The heat/ac is constantly running cold air. The door security lock shows it has been forced open. What else could be wrong.
Management, if any, is a joke. Training of employees is weak. All employees that I met were polite, friendly and apologetic but POORLY TRAINED.