酒店回复: Hello Marshall,We appreciate your kind words about our accommodating staff at Suburban Studios. Our team strives to provide seamless service to all our guests. We look forward to welcoming you back on your next visit.
酒店回复: Hello Aliuska, We apologize for the inconvenience you experienced during your stay. Your feedback regarding the room cleanliness and maintenance will be shared with the relevant departments for improvements. We strive to provide a pleasant stay for all our guests and regret that we did not meet your expectations. Thank you for bringing these issues to our attention.
4.0分
商务出差
原文
翻译提供方:Google
房间不错,很大,很干净,没有害虫。
有冰箱和微波炉,但没有咖啡壶,但有杯子和速溶咖啡,你就可以出发了。
对于更便宜的价格来说,没有咖啡根本不是问题。
客户服务很好。
展开
酒店回复: Hello Thomas,We are delighted to hear that you enjoyed our spacious and clean room with the amenities provided. Your feedback regarding the coffee pot is duly noted for future improvements. We appreciate your kind words about our customer service and hope to welcome you back soon for another pleasant stay.
3.0分
其他
原文
翻译提供方:Google
还不错
2.0分
情侣出游
展开
This was a motel that had a "lipstick" job done. You could see it was rush job. It is bare bones. No updated heating/cooling or bathroom. No phone, so if you needed front desk you had to go there. No amenities (no soap, shampoo, conditioner) the tv had no volume adjuster so it stayed low. It was clean. The desk agent was nice
2.0分
商务出差
展开
I will say you definitely get what you pay for. I’m currently furloughed and stayed for 3 nights and 4 days. I ALWAYS reclean when I stay at any hotel, but I had to deep clean with bleach wipes. The lighting had viable dusk as well as head board having visible fingerprints with other gunk. The towels were just thrown in the bathroom and didn’t look clean. Toilet tissue literally placed in a broken fixture with a half used roll for a replacement. I feel it’s a safety hazard because the room had no phone, so if I had an emergency and didn’t have a cell phone I would be in trouble. The television screen will display false advertisers because they have no iron either. There where a few roaches that where seen, but again you get what you pay for. I would not recommend for anyone with small children, but was okay for what I needed it for.
1.0分
其他
The first was nasty, bed wasn’t made, bathroom wasn’t clean. The lady gave me another room and the bathroom was dirty, towels and rags dirty.
2.0分
商务出差
展开
The room smelled like smoke. I could barely drown it out with air freshener and Lysol. There were a couple dead bugs around the sink area, and the microwave. Surface level it was decent, but could have been cleaner. There were stains from feces on the outside of the toilet. The hotel has been renovated, and the renovations are nice but overall they can do better with cleanliness. The outside was sketchy, I constantly looked out the window to make sure my car was okay.
1.0分
其他
展开
This is the worst hotel ever. When I pulled up to the hotel there was a crime scene I already booked online for my hotel and drove 2 hours away. The hotel is noisy with ********** everywhere. Towels are very dirty bed sheets had stains. Please don’t book here
不错的地方
我的工作时间比预期的要长,这在我所在的行业中很正常,而 Suburban Studios 的员工毫无怨言地满足了我的需求,而且做得非常完美,我不明白为什么有人会对这个地方给出差评。你们太棒了。谢谢 Suburban Studios。
当我进入房间时,房间非常糟糕,有两张床,其中一张好像睡在上面,地板上有垃圾,没有灯,浴室里只有一张床,带镜子的那张没有打开浴室,没有灯。窗帘和浴缸都堵塞了,到处都是水,我没有立即去接待处,因为我独自一人来住宿,因为我儿子要结婚了,我不想有压力,但我不想。向任何人推荐226房间,他们必须改进清洁和维护。啊,当我一大早到达时,我的船栏杆上沾满了很多波兰人。
房间不错,很大,很干净,没有害虫。
有冰箱和微波炉,但没有咖啡壶,但有杯子和速溶咖啡,你就可以出发了。
对于更便宜的价格来说,没有咖啡根本不是问题。
客户服务很好。
还不错
This was a motel that had a "lipstick" job done. You could see it was rush job. It is bare bones. No updated heating/cooling or bathroom. No phone, so if you needed front desk you had to go there. No amenities (no soap, shampoo, conditioner) the tv had no volume adjuster so it stayed low. It was clean. The desk agent was nice
I will say you definitely get what you pay for. I’m currently furloughed and stayed for 3 nights and 4 days. I ALWAYS reclean when I stay at any hotel, but I had to deep clean with bleach wipes. The lighting had viable dusk as well as head board having visible fingerprints with other gunk. The towels were just thrown in the bathroom and didn’t look clean. Toilet tissue literally placed in a broken fixture with a half used roll for a replacement. I feel it’s a safety hazard because the room had no phone, so if I had an emergency and didn’t have a cell phone I would be in trouble. The television screen will display false advertisers because they have no iron either. There where a few roaches that where seen, but again you get what you pay for. I would not recommend for anyone with small children, but was okay for what I needed it for.
The first was nasty, bed wasn’t made, bathroom wasn’t clean. The lady gave me another room and the bathroom was dirty, towels and rags dirty.
The room smelled like smoke. I could barely drown it out with air freshener and Lysol. There were a couple dead bugs around the sink area, and the microwave. Surface level it was decent, but could have been cleaner. There were stains from feces on the outside of the toilet. The hotel has been renovated, and the renovations are nice but overall they can do better with cleanliness. The outside was sketchy, I constantly looked out the window to make sure my car was okay.
This is the worst hotel ever. When I pulled up to the hotel there was a crime scene I already booked online for my hotel and drove 2 hours away. The hotel is noisy with ********** everywhere. Towels are very dirty bed sheets had stains. Please don’t book here