酒店回复: Estimada Johanna:Gracias por tomarse el tiempo para dejar una reseña. Agradecemos sus comentarios sobre su reciente estancia en el Red Roof Inn Perry. Nos complace saber que la habitación y la limpieza le parecieron satisfactorias, y que apreció el servicio de nuestro personal. También agradecemos sus comentarios sobre los alrededores y nos gustaría informarle al respecto.En Red Roof, siempre agradecemos los comentarios de nuestros huéspedes, ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias nuevamente por compartir su experiencia. Será un placer contar con su visita en el futuro para que pueda apreciar los avances que hemos realizado para mejorar su experiencia.Atentamente,DevineGerencia de Red RoofEspecialista en RediResponse
5.0分
其他
原文
翻译提供方：Google
执行切除手术的女士非常高效地照顾我们。
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酒店回复: Estimado huésped:Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Perry. Agradecemos sinceramente sus comentarios y nos complace saber que tuvo una excelente experiencia con nosotros, especialmente que la atención que recibió de nuestro equipo de recepción fue atenta y eficiente. Brindar un servicio excelente es nuestra máxima prioridad, y sus comentarios son muy valiosos.En Red Roof, esperamos seguir brindándole excelentes experiencias. Gracias nuevamente por su reseña. Esperamos verlo pronto, si sus viajes lo traen de regreso a nuestra zona.Atentamente,ZinniaGerencia de Red RoofEspecialista en RediResponse
1.0分
其他
原文
翻译提供方：Google
工作人员的待遇完全不够，而且几乎没有受到尊重。
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酒店回复: Hello Valued Guest,Thank you for taking the time to write a review of your stay at the RED ROOF INN PERRY. Please accept our most sincere apologies for the concerns you described regarding the service provided by our staff that you indicated to be inadequate. We strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to make changes to ensure your satisfaction.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,OnielRediresponse Specialist
2.0分
家庭亲子
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The room said non smoking but there was a heavy smoke odor inside. The towels were scratchy and smoky. Toilet was dirty, hair in the sink, mattress was very poor and just an uncomfortable room to stay in. We would never stay at a Red Roof Inn again. The attendant said she could not refund our money because we booked through *******. Lesson learned!
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酒店回复: Dear Respected Traveler,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Perry. I am saddened to hear about the experiences you encountered during your stay. I sincerely apologize for the issues with the odor, cleanliness, and the mattress you reported.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Your feedback is very important to Red Roof, so thank you for sharing. We're so sorry to lose your business but respect your decision. Wishing you better travels ahead. Sincerely,ErikaRed Roof Management RediResponse Specialist
5.0分
其他
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Wonderful experience.
Very nice experience. Friendly helpful and considerate reception. Most important CLEAN and pleasant room. Very happy we chose this hotel. Thank you.
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酒店回复: Dear Valued Guest, We’re so delightful you shared your feedback following your stay at The Red Roof Inn Perry. Your positive feedback regarding 10/10 experience with our welcoming hotel is very much appreciated, we are happy to see you were satisfied and comfortable with our location during your stay during your stay. We aim to deliver a positive experience for all our guests and we're delightful you were satisfied with your stay. We’d love to welcome you back to this location or any of our other Red Roof properties. Should you be planning a future visit.Thank you and take care,ShemarRed Roof Management RediResponse Specialist
1.0分
家庭亲子
floor was so black, turned all of our white socks to black
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Perry. Please accept our sincerest apologies for the possible issues you may have encountered with the floor. We are sorry that your experience have fallen short of your expectations.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you re in the area.Very truly yours,ZyRed Roof ManagementRediResponse Specialist
5.0分
其他
Very nice person at check in,super easy to check in
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酒店回复: Dear Appreciated Guest,We appreciate you taking the time to share your positive experience at Red Roof Inn Perry. It’s wonderful to know that our team member made a great first impression with a smooth check-in process. We aim to make every guest's experience seamless and enjoyable, and we’re glad that you were satisfied with your stay.Guest feedback like yours motivates us to maintain our high standards and continue to improve our services. Thank you for choosing Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,ShennaRed Roof ManagementRediResponse Specialist
1.0分
其他
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Nasty
The floors were wood flooring and our dog spilled water on the floor and I had to use the towel to wipe it up and when I was done the towel was black the floors don't get cleaned. Then the bathtub is about to fall through the floor.
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酒店回复: Dear Harry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Perry. We regret your less than satisfactory experience with us. You indicated that you were unsatisfied with the condition of the floor and bathtub in your room.Your feedback is crucial to Red Roof to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,MatthewRed Roof Management RediResponse Specialist
5.0分
其他
We like Red Roof Inns
Because Pet's are free
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Perry. We are so glad to hear that you appreciate the pet-friendly policy at our location. It's wonderful to know this is a key factor in your choice to stay with us. We aim to provide a welcoming and convenient experience for you and your furry friends.We hope to continue to provide great experiences for you. Thank you again for your kind words. Red Roof and I would love to provide you with another comfortable stay in the future.Sincerely,DevineRed Roof ManagementRediResponse Specialist
5.0分
商务出差
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Low budget room but clean
There was no iron, hait druer or coffee in the room. You have to go to the iffice to get or call them to brung. Thank Hod zi looked before the next morning!
I will not stay here again. Too much noise from the interstate.
清洁度和房间都很好。前台小姐的服务也很好。唯一的缺点是周围环境。
执行切除手术的女士非常高效地照顾我们。
工作人员的待遇完全不够，而且几乎没有受到尊重。
The room said non smoking but there was a heavy smoke odor inside. The towels were scratchy and smoky. Toilet was dirty, hair in the sink, mattress was very poor and just an uncomfortable room to stay in. We would never stay at a Red Roof Inn again. The attendant said she could not refund our money because we booked through *******. Lesson learned!
Wonderful experience.
Very nice experience. Friendly helpful and considerate reception. Most important CLEAN and pleasant room. Very happy we chose this hotel. Thank you.
floor was so black, turned all of our white socks to black
Very nice person at check in,super easy to check in
Nasty
The floors were wood flooring and our dog spilled water on the floor and I had to use the towel to wipe it up and when I was done the towel was black the floors don't get cleaned. Then the bathtub is about to fall through the floor.
We like Red Roof Inns
Because Pet's are free
Low budget room but clean
There was no iron, hait druer or coffee in the room. You have to go to the iffice to get or call them to brung. Thank Hod zi looked before the next morning!
I will not stay here again. Too much noise from the interstate.