酒店回复: Dear Devred,Thank you so much for taking the time to rate your experience with us — and for giving us a positive review!We're thrilled to know that we met your expectations and that you were happy with our service. Feedback like yours is incredibly motivating for our entire team and reminds us why we do what we do.If there’s anything more, we can do for you, or if you have any suggestions on how we can make your future experiences even better, we’d love to hear from you.Thanks again for your support — we truly appreciate it!Warm regards,Days Inn & Suites Management
酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will make sure this doesn't happen again and coach our housekeeping team. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Your Days Inn Natchez Team.
1.0分
其他
原文
翻译提供方：Google
非常非常脏，根本没打扫！前台和早餐室的工作人员一点也不友好！千万别去！
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酒店回复: Dear Jean,I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. At Days Inn & Suites, we strive to provide all our guests with a comfortable and enjoyable experience, and we regret that we fell short in your case.Please know that your feedback has been taken seriously, and we are taking steps to ensure the issue is addressed and does not happen again.We truly value your patronage and hope to have the opportunity to welcome you back in the future for a much-improved stay.Warm regards,Management
4.0分
其他
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Great staff, had homemade jambalaya provided by staff the evening I checked in (it was good, so was cornbread). They were a port in a storm for me after having a bad experience in Mobile the night before.
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酒店回复: Dear Gary,Thank you so much for taking the time to rate your experience with us — and for giving us a positive review!We're thrilled to know that we met your expectations and that you were happy with our service. Feedback like yours is incredibly motivating for our entire team and reminds us why we do what we do.If there’s anything more, we can do for you, or if you have any suggestions on how we can make your future experiences even better, we’d love to hear from you.Thanks again for your support — we truly appreciate it!Warm regards,Days Inn & Suites Management
1.0分
其他
Room was dirty someone was still in the room , I went back an got another key an I walk in turn the lights on an the bugs was waiting for me in bed..
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酒店回复: Thank you for bringing your recent experience to our attention. Please accept our deepest apologies for the discomfort and frustration caused during your stay. Your feedback is being taken very seriously. We are immediately addressing these issues with our housekeeping and front desk teams to ensure this does not happen again. Your experience is not reflective of our standards, and we are committed to making necessary improvements.
5.0分
家庭亲子
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This property is old, but the room was clean and had up to date features.The front desk even called the room shortly after check in to see if everything was okay. Clean and quiet and a great, friendly staff!
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酒店回复: Thank you for your fantastic 10/10 review and for sharing your thoughtful comments. We’re delighted to hear that you found your room clean and appreciated the updated features. It’s wonderful that our front desk team checked in with you after arrival, and that you enjoyed a clean, quiet stay with our friendly staff. Your feedback means a lot to us and will be shared with our team. We hope that the next time you are in the area, you will stay with us again!
1.0分
其他
The first room there was a bedbug on the the sheets. We asked for money back no. The second room had bed bugs in the lining of matreas.
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酒店回复: Thank you for taking the time to bring your concerns to our attention. We are extremely sorry for the distressing experience you had. Please accept our sincerest apologies, and know that your feedback is being taken very seriously. Our housekeeping and pest control teams have been notified to conduct an immediate inspection and thorough treatment of the affected rooms. We are committed to correcting any issues found and ensuring our future guests do not encounter similar problems.
1.0分
家庭亲子
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Staff were wonderful. Very attentive during check in and food service.
The hotel was very run down and patched up in places. Room 214 had roaches, so we checked out a day early. The bathroom toilet - horrible stains and the toilet seat was chipped in places. I took pictures to share for verification.
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酒店回复: Thank you for taking the time to share your feedback. While we are pleased to hear your kind words about our staff’s attentiveness during check-in and food service, we are truly sorry for the disappointing experience you had with the condition of our hotel and your room. Please accept our sincerest apologies for the cleanliness and maintenance issues you encountered. Your comments—and photos—will be shared immediately with our housekeeping and maintenance teams for urgent review and corrective action. Your feedback is invaluable in helping us improve. If you are willing, please contact us directly so we can apologize personally.
4.0分
其他
It was fine. Just TV screen and mirrors were dirty. Beds comfortable. I’d stay again if in town
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酒店回复: Thank you for taking the time to share your experience with us. We’re glad to know that your bed was comfortable. We also appreciate you taking the time to notate your housekeeping concerns. Those notes have been passed on to our housekeeping supervisor as it is feedback from our guests that allow us to serve our guests better. We look forward to welcoming you back and providing you with an even more enjoyable visit in the future.
4.0分
商务出差
Friendly staff really happy about being served two meals. Only one issue and that was the lavatory faucet didn’t have very much water coming out.
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酒店回复: Thank you for your feedback and for highlighting the friendliness of our staff. We're glad you enjoyed your meals and felt well taken care of. We appreciate you letting us know about the issue with the lavatory faucet—your comments help us improve, and we will address this promptly. We hope to welcome you again soon!
您好，
床上用品很棒。我个人不太喜欢他们的早餐；淋浴设施很老旧。
我只住了一晚。
祝您有美好的一天。
糟糕的一晚
房间糟糕透顶，霉味四起，浴缸里没有冷水，浴室也很糟糕。房间位于汽车旅馆两翼的拐角处，可以俯瞰制冰机和饮料机（整晚噪音很大）。
非常非常脏，根本没打扫！前台和早餐室的工作人员一点也不友好！千万别去！
Great staff, had homemade jambalaya provided by staff the evening I checked in (it was good, so was cornbread). They were a port in a storm for me after having a bad experience in Mobile the night before.
Room was dirty someone was still in the room , I went back an got another key an I walk in turn the lights on an the bugs was waiting for me in bed..
This property is old, but the room was clean and had up to date features.The front desk even called the room shortly after check in to see if everything was okay. Clean and quiet and a great, friendly staff!
The first room there was a bedbug on the the sheets. We asked for money back no. The second room had bed bugs in the lining of matreas.
Staff were wonderful. Very attentive during check in and food service.
The hotel was very run down and patched up in places. Room 214 had roaches, so we checked out a day early. The bathroom toilet - horrible stains and the toilet seat was chipped in places. I took pictures to share for verification.
It was fine. Just TV screen and mirrors were dirty. Beds comfortable. I’d stay again if in town
Friendly staff really happy about being served two meals. Only one issue and that was the lavatory faucet didn’t have very much water coming out.