Clean renovated. Large tv with premium hbo and Cinemax channels. Bathroom clean and upscale. Staff above and beyond. Bring $100 cash for room deposit. Easily returned in am. Thank you for comfortable bed an unexpected wonderful stay. Taco Bell next door and store across the street easy access on and off hwy. Large truck parking available.
展开
酒店回复: Dear Ms. Kathryn, We would like to thank you for taking the time to give us your feedback on your stay with us. Our team is glad that you enjoyed your stay with us and we look forward to having you back in the futrure.
5.0分
其他
The staff were great!! If you needed anything or had questions, they were there to help. Our room was clean and exactly what we needed.
展开
酒店回复: Dear Ms. Nicole,Our team wants to Thank you for your feedback on your stay with us. We enjoyed having you and your family here for the weekend we hope to see you again soon!
1.0分
其他
展开
This hotel is degraded and dirty. The pool area is digesting and the lobby is a mess (looks like the manager's loungeroom). There was a dead cockroach on the floor in my room, and everything in the room was old and dirty. At check-in they required a $100 cash bond. It had to be cash and they wouldn't accept cards. I refused and they waived it. Unfortunately there are few options in Yazoo City but wouldn't stay here again.
展开
酒店回复: Dear Peter, We are blessed to our you as a valued guests and u never came forward to complain about your stay with us at the Front desk… We apologize on our behalf of your issues but I must clarify your negativity.. 1) Our pool is closed HAS BEEN for over a year due to use remodeling and replacing all the “old and dirty” furniture with the new and updated as you noticed when u came in!! (2) our lobby is clean and full of live plants and has two couches that will be replaced with our new furniture as end tables and chairs for our guests to sit!! (3) There is no roaches in our facility what u seen was “stink bugs” it’s there time of the year just like mosquitoes n flies we can’t control all bugs sir! We are on a monthly pest control contract and they will tell u just as well as others that some bugs just move and infest with the climate just as lady bugs!! Roaches does not just come n be in one room! They would be in every room! And to correct your spelling “digesting” I’m assuming you was trying to say “disgusting” but only disgusting thing is ppl always want to complain and be negative to get a free night or money back and lie as if they had an issue but yet stayed all night!! Come on if you was unsatisfied why didn’t you come to desk and tell a staff member to help solve an issue!! We would have been more than happy to discuss an issue or problem! (4) Yes there is a $100 CASH DEPOSIT upon arrival to cover any damage or Smoking! We are a NO SMOKING Facility!! We do have designated smoking areas outside! We did not waive your $100 deposit because of “refusal” because it’s a must it was late when u checked in we had a lot of events going on such as county fair and homecoming games we were at full capacity and you didn’t have cash on hand and u would have had to go to a nearby store to get money off your card and I didn’t want to send u back out just to go get a lil cash (now I wished I would have collected it) but u can always please negative n rude ppl!!! A complainer is always gonna find something to complain about!! (5) There are several other hotels to chose from and there’s also airbnbs!! Try one of them next time you in the area then compare us! Thanks for your business and always have a blessed day!!
1.0分
商务出差
Hotel wanted $100 cash deposit in cased someone smoked in the room.
展开
酒店回复: Dear Mr.Thomas,We are sorry for the inconvenience of the deposit! It states it in the policy that all guest (reservations/walk-ins) are required to put up a $100 CASH deposit that covers smoking and or any other damages! If u don’t smoke and not gonna damage property u get it back at check out and u don’t have to wait for it to be released back on ur card which can take up to several days! We just renovated our rooms with new furniture and appliances including 55 inch TVs so we have to make sure there’s a deposit to cover any expenses that guest may cause! If u don’t smoke or damage anything then it should not offend u!
1.0分
商务出差
展开
I cancelled my stay the very first day. The rooms were completely out of date. There were holes in the wall and the ac unit made a loylud noise.The rooms were disgusting with bugs under the bed and inside the shower. This was the worst hotel that I have ever attenpted to stay at.
酒店回复: all this you said is not true at all so we hope you dont come back
1.0分
商务出差
展开
Beg bug Infested
I would never use your website again this place I stayed at had bed bugs I woke up at 2 n the mornin getting ate up by dam bugs soooo I went to the front desk to let them know sooo I ask for a REFUND they say they can’t offer me a refund just anotha room but I’ll never STAY AT THAT PLACE AGAIN !!!!!!!
展开
酒店回复: our hotel has no bed bugs you asked to be moved cause you wanted down stairs and you stayed 2 nights down stairs and when you checked out you said you was happy with everything and you would be back but we do apologize forwhat ever this is about but we do know we do not have bed bugs
5.0分
其他
Great clean rooms and friendly staff
展开
酒店回复: Dear Alexander, We want to thank you for your stay with us this weekend. We enjoyed you being here and glad you enjoyed being here and we hope to soon. God bless
1.0分
商务出差
This is by far the worst hotel I ever stayed at. I will never spend my money here again. Everything just terrible. People at the desk rude. Just terrible.
展开
酒店回复: We are sorry that you and your roomate couldnt simply follow our house rules. We are a NON SMOKING FACILTY. We verbally tell all our guests at check in that no smoking is allowed at 6AM yall had the room smoked out and marjuiana was lingering in the hallways. When you came up on my front desk staff with such aggressive behavior the law was called and dispatch heard the language and threats and 5 officers had to come and remove you guys from the property. And one had to go and tell you to leave the property again once you were at your vehicle. Its terrible that grown ppl cant obey rules and regulations at a business.
4.0分
其他
The night manager was very personable and helpful but the grounds need to be maintained better.
展开
酒店回复: Good Day Mr.David,We want to Thank you for giving us the opportunity to have you as our guest! We are glad to hear you have a welcoming stay and we apologize for the maintenance of our grounds due to our groundskeeper sadly passing away unexpectedly and suddenly we have not yet found able to perform his job duties! But we are in the progress of building our own equipment to maintain it ourselves
3.0分
其他
展开
Friendly locals running the place. No breakfast and no elevator. Overall I was happy to roll in after 11pm and was expected and accommodated forth with. A sincere Thank you to the staff.
Clean renovated. Large tv with premium hbo and Cinemax channels. Bathroom clean and upscale. Staff above and beyond. Bring $100 cash for room deposit. Easily returned in am. Thank you for comfortable bed an unexpected wonderful stay. Taco Bell next door and store across the street easy access on and off hwy. Large truck parking available.
The staff were great!! If you needed anything or had questions, they were there to help. Our room was clean and exactly what we needed.
This hotel is degraded and dirty. The pool area is digesting and the lobby is a mess (looks like the manager's loungeroom). There was a dead cockroach on the floor in my room, and everything in the room was old and dirty. At check-in they required a $100 cash bond. It had to be cash and they wouldn't accept cards. I refused and they waived it. Unfortunately there are few options in Yazoo City but wouldn't stay here again.
Hotel wanted $100 cash deposit in cased someone smoked in the room.
I cancelled my stay the very first day. The rooms were completely out of date. There were holes in the wall and the ac unit made a loylud noise.The rooms were disgusting with bugs under the bed and inside the shower. This was the worst hotel that I have ever attenpted to stay at.
Beg bug Infested
I would never use your website again this place I stayed at had bed bugs I woke up at 2 n the mornin getting ate up by dam bugs soooo I went to the front desk to let them know sooo I ask for a REFUND they say they can’t offer me a refund just anotha room but I’ll never STAY AT THAT PLACE AGAIN !!!!!!!
Great clean rooms and friendly staff
This is by far the worst hotel I ever stayed at. I will never spend my money here again. Everything just terrible. People at the desk rude. Just terrible.
The night manager was very personable and helpful but the grounds need to be maintained better.
Friendly locals running the place. No breakfast and no elevator. Overall I was happy to roll in after 11pm and was expected and accommodated forth with. A sincere Thank you to the staff.
JMac