酒店回复: Dear Karen,Thank you for your kind words and helpful feedback! We're glad to hear you had an excellent two-night stay and that your family enjoyed the pool area. We’ll be sure to pass along your praise to our breakfast attendant — she works hard to start everyone's day off right. Your suggestions regarding additional fruit and more variety at breakfast, as well as seating by the pool, are noted and appreciated.Best Regards,Management Team
酒店回复: Thanks Stephanie for telling us about your stay. We are sorry to see we did not meet your expectations. We work hard each day to provide for an outstanding guest experience for all of our guests and it is disappointing when we do not meet that goal. We sincerely appreciate your business and hope after the renovations that you will consider staying with us again.
酒店就在高速边上,但房间很安静,倒时差也睡的很香。早餐品种有点少,凌晨赶路吃泡面还提供了热水,实属感激了。
离机场不远,没有电梯,两层
早餐选择可以再多一点,不过 Rosemary 真是太棒了😊👏👍。她负责早餐服务,虽然没有肉类,可能只有香肠和肉汁,但总的来说,这里的大多数员工都很棒。
干净整洁。员工很友好。
早餐选择不多
我和孩子们都很喜欢这次住宿。我们会再次预订。做早餐的女士非常亲切,乐于助人。我忘了她的名字,她有一双美丽的眼睛。所有前台工作人员都很棒。不过客房清洁人员还行,只是态度和清洁工作做得不够。因此我不得不换房间。
这位女士辛勤地准备了早餐。不过,我希望早餐能提供一些水果选择,而不是只有苹果,并且早餐的选择能更多一些,而不是只有鸡蛋、华夫饼、麦片或酸奶。除此之外,我们两晚的住宿体验非常棒,如果以后再去那里,我们还会再次入住。泳池区很棒,成人座位需要增加一些,但孩子们玩得很开心。
我们不会再住了。
第一个房间闻起来像是浴室通风口有烧焦的头发之类的味道,第二个房间还好。床垫非常不舒服。他们正在装修,所以有点乱。淋浴喷头没有固定在墙上。早餐需要改进,房间面积很小,如果有人在做华夫饼,很难走动。房间很吵,但我们知道它就在机场附近。
我妻子比我先到,我到的时候浴缸和马桶堵了。
我和妻子修好了马桶,但他们第二天早上才来修浴缸。
他们应该当天就给我补偿,但他们没有,不过总体来说还不错。
无烟房间仍然有淡淡的烟味。酒店周围有很多垃圾。目前正在装修,但对我来说没什么问题。床很舒服。早餐还可以,除了没有肉类可选外,其他都还行,鸡蛋还不错。