酒店回复: Dear Guest,Thank you for staying with us and for the 4/5 rating. I’m glad things were fine, but we’d love to make your next stay excellent. If there’s anything we could have improved—room comfort, breakfast, or service—please let me know so we can make it right.
5.0分
商务出差
Room was very clean staff was friendly. Only one thing i would like to see different is having a channel guide in the room.
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酒店回复: Dear Valued Guest,Thank you for your wonderful 5/5 review and for your kind words about our clean rooms and friendly staff. We truly appreciate your feedback.Regarding the channel guide, it is available both digitally and in print. You can scan the QR code in your room to access the full guest directory, and the printed channel guide is located on the opposite side of that same QR code sheet for your convenience.We look forward to welcoming you again soon.
3.0分
其他
It worked fine for us. Wasn’t super clean, but it was fine. The best part of the place is that Chick-fil-a is literally next door.
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酒店回复: Dear Guest,Thank you for sharing your feedback. I’m glad our location was convenient for your stay and that you enjoyed having Chick-fil-A nearby. However, I’m sorry to hear that the room did not meet your expectations for cleanliness. We’ll review this with our housekeeping team to ensure better attention to detail. We appreciate your honesty and hope you’ll give us another opportunity to provide a more polished experience.
5.0分
其他
Clean and comfortable room and facility. Conveniently located. Priced well. Staff were attentive. Breakfast was satisfactory.
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酒店回复: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you found our rooms clean and comfortable, our location convenient, and our team attentive. It’s also great to know you enjoyed the value and breakfast during your stay. We truly appreciate your kind words and look forward to welcoming you back again soon.
4.0分
商务出差
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It was a nice a cozy hotel. The fitness center was very small but still was able to get my workout in that I needed. I don’t like the $50 “convenience” fee that they gave to me. They said it would be given back 3-5 business days after checkout and it’s been 5 business days and hasn’t been given back yet.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear you found our hotel to be cozy and that our fitness center still allowed you to get the workout you needed.Regarding the $50 charge, please note this is not a fee but an authorization for incidentals, which is a standard practice in the hotel industry. It is also mentioned prior to booking your room. Typically, this authorization is released within 3–5 business days after checkout, though depending on your financial institution, it may take a little longer for the funds to reflect back in your account. If you do not see it shortly, we encourage you to reach out to your bank for further assistance, or feel free to contact us directly so we may help look into it.We appreciate your understanding and hope to welcome you back again soon.
4.0分
其他
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Only down sides were that I couldn't understand anything the woman at check in was saying and that our room door was directly across the hall from a talking vending machine.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed your stay overall, and we appreciate you bringing these concerns to our attention. I’m sorry to hear about the difficulty during check-in and the disturbance from the vending machine. We will review both matters with our team to ensure smoother communication and a more comfortable experience for our guests. We hope to welcome you back for an even better stay in the future.
4.0分
情侣出游
Friendly & attentive staff! Room was a little stuffy & small but overall decent for a fair price.
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re delighted to hear that our staff made a positive impression with their friendliness and attentiveness. We appreciate your comments regarding the room and will keep this in mind as we look for ways to improve the guest experience. It’s great to know you found value in your stay, and we hope to welcome you back again.
4.0分
其他
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The beds and the pillows were so very comfortable! Our room was very nice. The only thing is the carpet could use a good cleaning! The staff was very friendly and accommodating. The hotel was easier to get to and convenient parking.
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酒店回复: Dear Guest,Thank you for your thoughtful review. We’re delighted to hear that you enjoyed the comfort of our beds and pillows, as well as the friendliness of our staff and the convenience of our location and parking. We also appreciate your feedback regarding the carpet, and we’ll be sure to address this with our team to improve the experience for future stays. We look forward to welcoming you back soon.
4.0分
其他
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Nice
The breakfast had nice options but the eggs and potatoes tasted like they were going bad. I appreciated that they put out bananas that were fresh and bright yellow.
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酒店回复: Dear Guest,Thank you for sharing your feedback and for highlighting the fresh options you enjoyed at breakfast. We’re very sorry to hear about your experience with the eggs and potatoes, and we will be addressing this concern with our breakfast team right away to ensure the quality is consistent. We appreciate your comments and hope to provide you with an even better experience on your next stay.
这家酒店给我们留下了非常深刻的印象。工作人员热情友好，乐于助人。房间和公共区域都很干净。我们需要的设施一应俱全。长途旅行后我们睡得很好，醒来后还享用了一顿丰盛的早餐。从机场打车过来，费用完全物有所值，如果下次还需要在附近住宿，我一定会再次选择这家酒店。
美好的
Room was very clean staff was friendly. Only one thing i would like to see different is having a channel guide in the room.
It worked fine for us. Wasn’t super clean, but it was fine. The best part of the place is that Chick-fil-a is literally next door.
Clean and comfortable room and facility. Conveniently located. Priced well. Staff were attentive. Breakfast was satisfactory.
It was a nice a cozy hotel. The fitness center was very small but still was able to get my workout in that I needed. I don’t like the $50 “convenience” fee that they gave to me. They said it would be given back 3-5 business days after checkout and it’s been 5 business days and hasn’t been given back yet.
Only down sides were that I couldn't understand anything the woman at check in was saying and that our room door was directly across the hall from a talking vending machine.
Friendly & attentive staff! Room was a little stuffy & small but overall decent for a fair price.
The beds and the pillows were so very comfortable! Our room was very nice. The only thing is the carpet could use a good cleaning! The staff was very friendly and accommodating. The hotel was easier to get to and convenient parking.
Nice
The breakfast had nice options but the eggs and potatoes tasted like they were going bad. I appreciated that they put out bananas that were fresh and bright yellow.